Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Brandon Fraikes

June 10, 2025

Dealership Rating
Employee Rating

I found Cooper to be straightforward, personable, and very helpful. He stayed in touch with me over several weeks without being pushy or intrusive. More

by subaru_shopper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper

Jun 10, 2025

Five Star Subaru of Grapevine responded

Congratulations, subaru_shopper, on your new car from Five Star Subaru. Cooper is dedicated to helping our customers and remains available at 817-438-1700. Let either of us know if you have technical or maintenance questions. We are here for you! Thank you, David Cheney, General Sales Manager

June 10, 2025

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Casey made the car buying experience a joy. She helped me pick the best car to fit my lifestyle More

by KATYBUGMUELLER
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Pierce, John Ward

June 07, 2025

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Everyone made my experience 5 star. Each attentive to the details of my needs versus wants and how to make it happen. More

by SUSANGHSMITH
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nart Abzakh

Jun 08, 2025

Five Star Subaru of Grapevine responded

Congratulations, SUSANGHSMITH, on your new car from Five Star Subaru! Brandon, Nart, and I are available at 817-438-1700. Let us know if you need our technical or maintenance advice. Enjoy every mile in your Subaru. Thank you for sharing! Take care, David Cheney, General Sales Manager

June 05, 2025

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Salesman was great, finance person also but I do not remember his name. Overall experience was super. We actually planned to purchase a RAV4, but decided to just stop by and compare the Forester. Our More

by SROSEBER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik

Jun 05, 2025

Five Star Subaru of Grapevine responded

SROSEBER, We are so excited you are driving a new car from Five Star Subaru! Bill and our team are here to help you fully enjoy your Forester. Stop by or call 817-438-1700. Let us know if there are features you would like to revisit. Have fun adventures! Best regards, David Cheney, General Sales Manager

June 05, 2025

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We’ve bought or leased 6 vehicles from Five Star every experience has been top notch with this dealership. Without a doubt, Five Star will be our first place to look the next vehicle we buy or lease. More

by TROY53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2025

Five Star Subaru of Grapevine responded

TROY53, Your continued trust and loyalty mean a lot ot us at Five Star Subaru. We truly appreciate you making us your first choice for future purchases and leases. Thank you so much for your kind words and business. Reach us any time at 817-438-1700. Sincerely, David Cheney, General Sales Manager

June 04, 2025

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My sales person was Bebe He was great n very helpful n I purchased a car from you More

by LNRTHCUTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat

Jun 05, 2025

Five Star Subaru of Grapevine responded

LNRTHCUTT, Thank you for shopping at Five Star Subaru. BB and our staff welcome your vehicle questions at 817-438-1700. Helping you fully enjoy your car is the goal. Take care, David Cheney, General Sales Manager

June 03, 2025

Dealership Rating
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Our salesman Bill K was fantastic beginning ti end. No pressure but showed what we had and we walked out with a 2023 Chevrolet Camaro. Whole process from sales to finance was a breeze! More

by SCOTT.FARNSWORTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, Steve Lennon

Jun 04, 2025

Five Star Subaru of Grapevine responded

Scott, Thanks so much for shopping with Bill at Five Star Subaru! We are excited you found your Camaro on our lot. Should you need vehicle advice, please reach out to 817-438-1700. Customer satisfaction continues to be a priority. Best regards, David Cheney, General Sales Manager

May 30, 2025

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Employee Rating

They are no nonsense and let me test drive to my hearts desire! Shannon was the best. More

by HALEYMCAMP3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2025

Five Star Subaru of Grapevine responded

Congratulations, HALEYMCAMP3, on your new car from Five Star Subaru! Your sales team remains available at 817-438-1700. We are dedictated to helping you enjoy your ride. Thank you for shopping with us! Take care, David Cheney, General Sales Manager

May 22, 2025

Dealership Rating
Employee Rating

No matter the Service Advisor, Five Star Subaru's Service Department delivers! They greet you when pull in the drive and continually update on the progress of the vehicle. This is my third Subaru from Five More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Five Star Subaru of Grapevine responded

Dean, Wow, thank you so much for this incredible feedback! We're thrilled to hear that our Five Star Subaru Service Department consistently delivers for you. We truly value your loyalty as a third-time Subaru owner with us. Thank you for always choosing our dealership and reach us at 817-438-1700 for vehicle help any time. Best regards, David Cheney, General Sales Manager

May 16, 2025

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Employee Rating

Bill and all of the staff were awesome thanks so much we love the forester More

by AUBREYTHEBARBER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, John Ward

May 17, 2025

Five Star Subaru of Grapevine responded

AUBREYTHEBARBER, It is great to know you were well cared for by Bill and the Five Star Subaru staff. Thank you for endorsing our dealership and please call 817-438-1700 if there is anything else we can do for you. Congratulations on your new car! Best regards, David Cheney, General Sales Manager

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