Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
534 Reviews
4.9

534 Reviews

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534 Reviews of Brandon Fraikes

May 16, 2025

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Employee Rating

Now our third Subaru, and from this dealer only! Jeremy Matthews is our normal salesman, but I had a situation that was time critical. Cameron Munns and Brandon Fraikes stepped in with no hesitation More

by GPLIFE41
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 17, 2025

Five Star Subaru of Grapevine responded

GPLIFE41, Your loyalty to Five Star Subaru is truly appreciated. Congratulations on your newest Subaru! We love having you a part of our dealership family and look forward to hearing from you again at 817-438-1700. Let us know how we can help you enjoy your ride. Thank you, David Cheney, General Sales Manager

May 16, 2025

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Bill and all of the staff were awesome thanks so much we love the forester More

by AUBREYTHEBARBER
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, John Ward

May 17, 2025

Five Star Subaru of Grapevine responded

AUBREYTHEBARBER, It is great to know you were well cared for by Bill and the Five Star Subaru staff. Thank you for endorsing our dealership and please call 817-438-1700 if there is anything else we can do for you. Congratulations on your new car! Best regards, David Cheney, General Sales Manager

May 13, 2025

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By far the best dealership around! I’ve been a customer for years and will be in the future as well. It takes a lot to earn trust in a company, but they definitely have won mine. Ty yo More

by tamirawomack
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, John Ward

May 14, 2025

Five Star Subaru of Grapevine responded

Thank you, tamirawomack, for endorsing Five Star Subaru. Your loyalty means so much! When you need our advice or expertise, reach out to 817-438-1700. We will be ready to help. Safe travels, Jakob Ritter, Service Director

May 04, 2025

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Latif was wonderful to work with…didn’t make me feel stressed or pressured! Thanks!! More

by EBSPC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat

May 04, 2025

Five Star Subaru of Grapevine responded

Congratulations, EBSPC, on your new car from Five Star Subaru! We are excited to hear about your shopping experience with Latif. Should you have technical or maintenance questions, give us a call at 817-438-1700. We are dedicated to your driving journey. Best regards, David Cheney, General Sales Manager

May 04, 2025

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Employee Rating

Our experience was excellent, John did an excellent job and your finance personnel was also excellent More

by RSULLI1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda, Greg Cryer

May 04, 2025

Five Star Subaru of Grapevine responded

RSULLI1, Thank you so much for shopping at Five Star Subaru! John and our team are dedicated to helping you enjoy your new car. Stop by or call 817-438-1700 any time you need our vehicle advice. Best regards, David Cheney, General Sales Manager

April 24, 2025

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Employee Rating

It was caos had appointment with finance at a certain time and finance was late...... More

by BOOBABY6367
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 19, 2025

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Employee Rating

BB was so easy to work with will recommend him to family and friends and neighbors! More

by JFK802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat, Steve Lennon

Apr 19, 2025

Five Star Subaru of Grapevine responded

JFK802, We are so grateful you shopped at Five Star Subaru! BB is dedicated to helping our customers find the right car and continues to welcome your vehicle questions at 817-438-1700. Let us know how we can help you enjoy your Subaru. Thank you, David Cheney, General Sales Manager

April 13, 2025

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I had an amazing experience at Five Star Subaru! The entire team was friendly, knowledgeable, and made the car-buying process smooth and stress-free. I ended up purchasing a Subaru Crosstrek Wildern More

by TSHANNON00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Lennon, Nart Abzakh

Apr 13, 2025

Five Star Subaru of Grapevine responded

Congratulations, TSHANNON00, on your purchase at Five Star Subaru! Your sales team remain available at 817-438-1700. We want you to fully enjoy your Crosstrek. Thank you for your feedback and business. Take care, David Cheney, General Sales Manager

April 13, 2025

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Great dealership with professional team that provided me with all of the information needed to select my Ascent. More

by TPOPE1161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Greene

Apr 14, 2025

Five Star Subaru of Grapevine responded

Congratulations, TPOPE1161, on your new Ascent from Five Star Subaru! Reach Taylor and Brandon at 817-438-1700 when you have vehicle questions. We are now focused on your driving journey. Thank you for your business and feedback. Best regards, David Cheney, General Sales Manager

April 07, 2025

Dealership Rating
Employee Rating

Very pleasant team to work with. Darrell Cooper is a Rock Star! We were impressed with everyone's efforts and did not feel pressured what so ever. More

by BLJONES
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, John Ward

Apr 08, 2025

Five Star Subaru of Grapevine responded

BLJONES, Thank you so much! We're thrilled to hear you had such a positive experience at Five Star Subaru. It's wonderful to know our team's efforts were appreciated, and we're especially glad you felt no pressure. We'll be sure to pass along your kind words to Darrell – he truly is a rock star! Stay in touch at 817-438-1700. Congratulations on your new car. Best regards, David Cheney, General Sales Manager

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