Jaylon Johnson

Truly a 5‑star experience! The fact that I live in Austin and still chose Five Star Subaru all the way in Dallas should say a lot — this dealership is one of the best in the ar The fact that I live in Austin and still chose Five Star Subaru all the way in Dallas should say a lot — this dealership is one of the best in the area. My main goal was a no‑nonsense lease deal on a new Outback, and that’s exactly what I found here. Jaylon, the salesperson I worked with, went above and beyond to get me the practical deal I knew made sense (he can be a hard bargain, but stick with him 😄). Derek in the finance department made the transaction smooth and easy as well. Overall, I’d recommend this dealership to anyone looking for a Subaru. I’m looking forward to maintaining this relationship for my next car too. More

by Kiran Verified Customer Verified Customer

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Great Experience from start to finish. Very happy and looking forward to my orientation on my car in a few weeks Very happy and looking forward to my orientation on my car in a few weeks More

by CARRIEANNGORMLEY Verified Customer Verified Customer

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I just purchased my second new Subaru from this dealer and it was another pleasant and fairly easy process. The internet sales rep was great to work with and the finance manager presented options but was and it was another pleasant and fairly easy process. The internet sales rep was great to work with and the finance manager presented options but was friendly with no hard sell. The entire process was completed in only a couple hours and I felt like I got a good deal. The only minor downside was making the purchase late on Friday night and the car prep was rushed and incomplete. More

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We had an outstanding experience purchasing our 2026 Subaru Touring XT at Five Star Subaru Grapevine. Prior to visiting Grapevine, we went to two other dealerships in Plano and McKinney and were disappo Subaru Touring XT at Five Star Subaru Grapevine. Prior to visiting Grapevine, we went to two other dealerships in Plano and McKinney and were disappointed by the lack of customer service, transparency, and overall value. At Five Star Subaru Grapevine, our salesperson, Jaylon Johnson, was friendly, professional, attentive to our needs, and never applied pressure to make a purchase. What impressed us most was the transparency throughout the process. We were provided with a clear and detailed purchase order that outlined the vehicle specifications and final pricing upfront, something the other dealerships did not offer. More

by Carlos & Teresa S Verified Customer Verified Customer

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Best car buying experience I’ve had…and I’ve bought a lot of cars. of cars. More

by DANSKOGNES Verified Customer Verified Customer

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I had a great experience working with Jaylon and Scott and the whole team at Five Star Subaru. The process was so easy, they really listened to me and respected my budget and worked to find the best optio and the whole team at Five Star Subaru. The process was so easy, they really listened to me and respected my budget and worked to find the best option for my situation and my budget. Everyone was so friendly and professional - never pushy. I loved being able to do some of the legwork online and ahead of time - I didn’t feel like I had to spend hours at the dealership. Special thanks to Jaylon and the finance team. Top notch folks here! More

by TARHEELGRAD98 Verified Customer Verified Customer

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Very cordial and helpful with my recent purchase of the 2013 Camry. Thank you for making it a pleasant experience 2013 Camry. Thank you for making it a pleasant experience More

by RACERX1843 Verified Customer Verified Customer

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I’m happy with my Subaru & all those I worked with on this purchase. Great bunch of guys. Thank you. However, I need some help understanding the Guide & how to use all the bells & whistles on the car. this purchase. Great bunch of guys. Thank you. However, I need some help understanding the Guide & how to use all the bells & whistles on the car. I’ve got to make an appointment to get this help in person. Thank you, Gloria More

by GLORIAFD Verified Customer Verified Customer

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Jaylon and Brandon made the entire car shopping experience painless. Jaylon was great, he wanted to be sure I understood all the features of the car before leaving and gave me a tour of the service experience painless. Jaylon was great, he wanted to be sure I understood all the features of the car before leaving and gave me a tour of the service department to meet my service needs. More

by LISA K Verified Customer Verified Customer

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Jaylon was great. He will be even greater when he gets me the second key for my car. I am not sure who Steve is. The only other person I talked to was when I signed He will be even greater when he gets me the second key for my car. I am not sure who Steve is. The only other person I talked to was when I signed the final papers and if it was Steve then I think he was great as well. This is my second Subaru from Five Star and so obviously Ilike dealership. Thanks. More

by Suziecate08 Verified Customer Verified Customer

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