Brandon Lewandowski | Page 39

Fast, Efficent I had a warranty recall done on my car. The service department was able to get the part and arrange to do the repair in a short period of time. I appr I had a warranty recall done on my car. The service department was able to get the part and arrange to do the repair in a short period of time. I appreciated they also offered to pick me up when the work was completed. More

by NLSAUVAGE Verified Customer Verified Customer

Report | Print

Odd Service Recently Had the airbag replace due to the recall. They were great at intake and completed service in a timely manner, but now the AUTO feature on the car does Had the airbag replace due to the recall. They were great at intake and completed service in a timely manner, but now the AUTO feature on the car doesn't work. I had my oil changed recently too and it started leaking. I had to bring it back so they could replace the plug. I don't know if they're just in a hurry, but it's a little annoying to have to keep bringing my car back due to schedule restraints. Don't get me wrong, everyone is nice, but I didn't have to do this kind of thing at the dealership near my last locality. Prior to my last two visits, service was fantastic, and everyone is wonderful there. More

by Cindy-Lou Verified Customer Verified Customer

Report | Print

Excellent work Great place, great work. Will be coming back for future visits. Dog friendly and clean place. Friendly staff and service. Love the place and the cars. Great place, great work. Will be coming back for future visits. Dog friendly and clean place. Friendly staff and service. Love the place and the cars. More

by ZACKTRON Verified Customer Verified Customer

Report | Print

Did as promised Quick and prompt they took care of my problem they were helpful and friendly real don’t have much else to say except I will be back. Quick and prompt they took care of my problem they were helpful and friendly real don’t have much else to say except I will be back. More

by SUNDEVILTOM Verified Customer Verified Customer

Report | Print

Ride and airbag recall replacement It took 3 hours just to get a courtesy ride home and the lady driver didn't stop talking about herself. The service department also broke my glovebox It took 3 hours just to get a courtesy ride home and the lady driver didn't stop talking about herself. The service department also broke my glovebox while replacing the passenger side airbag and didn't fix it. I will be in to have it fixed when I can find time. Hopefully they will fix it without any additional cost. Otherwise, we have a problem. More

by DADDYPENN49 Verified Customer Verified Customer

Report | Print

excellent service love the dealership, sales, service dept. bob shotwell is the best salesman Peoria Subaru has. Bob takes care of his customers. Dan Halliburton make love the dealership, sales, service dept. bob shotwell is the best salesman Peoria Subaru has. Bob takes care of his customers. Dan Halliburton makes you feel you are a very important customer. Troy takes the time in finance, goes above and beyond that you are satisfied with your deal. More

by WMAZ89 Verified Customer Verified Customer

Report | Print

First service since owning the car, do recalls x 2 Was NOT happy when I got in my car. The radio stations were all messed up and the screen for MPH had been changed and to date I still can not get it Was NOT happy when I got in my car. The radio stations were all messed up and the screen for MPH had been changed and to date I still can not get it to where I had it. Also time had been changed. Why do techs have to change all the settings when they are in someone else's car??? I would have returned but after 2 plus hours I did not want to drive back and also I was told they were very busy so probably would have had to WAIT again. I have only been at this Subaru twice and I have many mixed feelings about coming back therefore I cannot say I will or will not recommend your facility. More

by ERSELBUTZ Verified Customer Verified Customer

Report | Print

Last Free Service Appointment by Internet with service department offers flexibility and ease of scheduling, The service was quick, and convenient, check in was simple, Appointment by Internet with service department offers flexibility and ease of scheduling, The service was quick, and convenient, check in was simple, and there is a pleasant waiting area. More

by JYPCY54 Verified Customer Verified Customer

Report | Print

Great experience at Moore's Peoria Subaru My wife and I came in for the 24 month service on my 2017 Outback and left with a new 2019 Outback. While sitting in the waiting area Josh Sullivan i My wife and I came in for the 24 month service on my 2017 Outback and left with a new 2019 Outback. While sitting in the waiting area Josh Sullivan introduced himself and sat down with us. The conversation worked around to our interest in trading in for a new Outback. I told Josh we were not interested at this point. He asked if he could show us some of the new improvements in the 2019 Outback and we consented. I was impressed with the newer model but told Josh I didn't think he could make an offer that would convince us to trade up. I was wrong and now we own a 2019 Outback. We were impressed with Josh's knowledge and ability to work with us to make an offer that was acceptable. We were also impressed with the way George Tellez handled the financial side of the transaction. He was very thorough in explaining the numbers and all of the documents requiring signatures. Brandon and Josie in the service department were great to work with as is always the case. More

by JFS Verified Customer Verified Customer

Report | Print

Routine maintenance Went for a routine maintenance. Very accommodating and friendly staff. We came down from Flagstaff and although appointments we booked, they still Went for a routine maintenance. Very accommodating and friendly staff. We came down from Flagstaff and although appointments we booked, they still managed to get us in. Great quality and service! More

by SRP Verified Customer Verified Customer

Report | Print