Brandon McClatchey
Brandon McClatchey at Toyota of Des Moines

Brandon McClatchey | Page 15

Business Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
170 Reviews
4.6

170 Reviews

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170 Reviews of Brandon McClatchey

August 12, 2023

Dealership Rating
Employee Rating

PJ was great to work with! He answered texts and phone calls right away and made the whole experience pleasant!!! Thanks, PJ and Toyota of Des Moines!! More

by ablackbelt5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: PJ Caffrey

Aug 22, 2023

Toyota of Des Moines responded

Thank you for taking the time out of your day to leave us such a kind review! We at Toyota of Des Moines are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

August 09, 2023

Dealership Rating
Employee Rating

PJ did great! ! Super easy process 10/10 will go back and recommend to anyone looking for the next car More

by Brandon Quintana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: PJ Caffrey

Aug 21, 2023

Toyota of Des Moines responded

We appreciate your positive review about your recent experience with us!

Aug 22, 2023

Toyota of Des Moines responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Toyota of Des Moines! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our team. It’s customers like you that we enjoy seeing time and time again! Thanks for stopping in, Brandon, and we look forward to seeing you again next time!

July 15, 2023

Dealership Rating
Employee Rating

Steve Henigan at Toyota of Des Moines is the man. I was on a waiting list for a 2024 Grand Highlander since February 2023. He kept me up to speed on the status on a regular basis - I never wondered More

by wendew729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan , Joey Gatchel

Aug 21, 2023

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 27, 2023

Dealership Rating
Employee Rating

This dealership has great customer service. My sales manager Steve was great. I’m glad I with through this dealership! More

by Bailey Buckingham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan

Mar 28, 2023

Toyota of Des Moines responded

Bailey, thank you for your 5-star rating and shout-out for Steve! We're glad you had a great experience and look forward to working with you again.

October 10, 2022

Dealership Rating
Employee Rating

Awesome experience. Special thanks to Steve Henigan who made buying a pleasure. My wife and I have purchased three vehicles with Steve, and we will surely purchase our n More

by Shaen Polasky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan

Oct 11, 2022

Toyota of Des Moines responded

Shaen, thank you for your 5-star rating and shout-out for Steve! We appreciate your loyalty to Steve and Toyota of Des Moines and look forward to working with you for years to come.

February 07, 2022

Dealership Rating
Employee Rating

My experience at the dealership was very good. The staff was friendly and accommodating to me. More

by Cheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Fiechter

Feb 08, 2022

Toyota of Des Moines responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 02, 2022

Dealership Rating
Employee Rating

Followed up on itmes that I forgot about after purchase and made sure we got exactly what we paid for. After the service, they even cleaned the inside and outside of van. Looked brand new! More

by dan91
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryon Baker, Jamie in the service department was fantastic as was Lisa Chevalier that stayed on me to get it scheduled!

Feb 03, 2022

Toyota of Des Moines responded

We appreciate the positive review! We love to hear when our customers had a great experience. Please let us know if there is anything more we can do for you in the future!

January 16, 2022

Dealership Rating
Employee Rating

It was a pleasure working with Todd. The current market is tough. Todd gave me the options available and kept me informed the whole way through. As a female I have experienced many salesmen that make me w More

by jballen104
Recommend Dealer
Yes

Other Employees Tagged: Todd Fiechter , Spencer

Jan 18, 2022

Toyota of Des Moines responded

Thanks for your feedback! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Todd and Kelsey. We value your business and look forward to seeing you on your next visit!

January 13, 2022

Dealership Rating
Employee Rating

Friendly and helpful from salesman to the fellas that prep the vehicle. Very kind and considerate. More

by DW
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan , Guys that prepped the car. 5 Star

Jan 13, 2022

Toyota of Des Moines responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you so much again for your feedback! We hope you have a great day!

January 11, 2022

Dealership Rating
Employee Rating

Great buying experience. No pressure, knowledgeable, gets us what we want. We're repeat buyers and will continue to be. More

by johair2
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan

Jan 12, 2022

Toyota of Des Moines responded

Thank you for your continued loyalty! We're happy to hear you had an excellent buying experience. Congratulations on the new car and we hope to see you again soon!

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