Brandon McClatchey
Brandon McClatchey at Toyota of Des Moines

Brandon McClatchey | Page 14

Business Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
170 Reviews
4.6

170 Reviews

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170 Reviews of Brandon McClatchey

September 27, 2023

Dealership Rating
Employee Rating

Debby was so easy to work with and made the process of picking out a car and buying enjoyable. More

by jwilcox89
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Debby Ellsworth

Sep 28, 2023

Toyota of Des Moines responded

We appreciate the kind words! This is what we strive for here at Toyota of Des Moines! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

September 26, 2023

Dealership Rating
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We had a great experience with Bob and Toyota. We came in wanting to order a car. Bob was knowledgeable and answered all our questions with full transparency. Once the car arrived, the process was More

by azraalibasic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Staley

Sep 27, 2023

Toyota of Des Moines responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

September 06, 2023

Dealership Rating
Employee Rating

Always helpful and putting customers first. Quick response and availability is a priority. Thank you! More

by Sarahw804
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Staley

Sep 06, 2023

Toyota of Des Moines responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

August 27, 2023

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Employee Rating

At the end of the day I ended up in the vehicle I wanted and that was my goal despite the surrounding details More

by tina.bizios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Millhollin, Ian Rojas

Aug 28, 2023

Toyota of Des Moines responded

We apologize that our service did not fully satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.

August 26, 2023

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We had an excellent experience at Toyota of Des Moines, and PJ was great to work with! Very accommodating and a no-nonsense salesman! We would happily come back! More

by vandyksarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison, PJ Caffrey

Aug 28, 2023

Toyota of Des Moines responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Toyota of Des Moines team.

August 24, 2023

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Kevin was very helpful and thorough in explaining our choices. All the other staff we encountered were very helpful and welcoming as well More

by Jon Disburg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scheidler

Aug 25, 2023

Toyota of Des Moines responded

Thank you for your continued loyalty to Toyota of Des Moines, Jon! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We wish you many miles of happy and safe driving in your new vehicle!

August 21, 2023

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Employee Rating

We had an awesome car buying experience with Andy from Toyota of Des Moines! Unlike many of the previous experiences we have had at other dealerships, we left wanting to come back for our next vehicle pur More

by Ellen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Whiting, Justin Vos

Aug 22, 2023

Toyota of Des Moines responded

Thank you for leaving us a glowing review about your car buying experience at Toyota of Des Moines! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business, Ellen, and we hope to take care of any of your future car needs!

August 18, 2023

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Employee Rating

Very pleasant and professional. Derek clearly explained the differences between the vehicles and took the time to look for one that met my needs. More

by dkguisinger56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Harris

Aug 21, 2023

Toyota of Des Moines responded

Thanks for letting us know about your experience! Customer service will always be one of the Toyota of Des Moines team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

August 14, 2023

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Employee Rating

The dealership is great. I bought a vehicle and the sales person didn’t communicate with me, I had to initiate all communication. The price of the car was not the price I was More

by Vikings 33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Millhollin, Bill Ahrens, Andrew Whiting , Joey Gatchel, Bob Staley

Aug 22, 2023

Toyota of Des Moines responded

Thank you so much for taking the time to leave us a rating! We would love to hear more about your visit so that we can continue to work to earn 5 stars!

August 12, 2023

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Employee Rating

PJ was great to work with. ..I was able to contact him when I had questions and he really knew what was going on! Great experience! More

by ablackbelt5
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: PJ Caffrey

Aug 22, 2023

Toyota of Des Moines responded

Thank you for taking the time out of your day to leave us such a kind review! We at Toyota of Des Moines are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

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