Brandon McClatchey
Brandon McClatchey at Toyota of Des Moines

Brandon McClatchey | Page 14

Business Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
173 Reviews
4.7

173 Reviews

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173 Reviews of Brandon McClatchey

October 09, 2023

Dealership Rating
Employee Rating

Since I knew what I wanted I ordered a car in under an hour. Flexibility allowed for me to receive it in 2 months. They are awesome and PJ was great. More

by Carla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: PJ Caffrey

Oct 10, 2023

Toyota of Des Moines responded

Thank you for your wonderful review, Carla! We're so glad to hear that you had a positive experience ordering your new car from us. We pride ourselves on our efficient and flexible service, and we're happy to hear that PJ was able to help you get the car you wanted in the time frame you needed. Visit us again soon!

September 30, 2023

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PJ and the whole crew were wonderful to work with. We wanted to pick our 4 Runner up as soon as possible and they made that happen. In order to make that happen the Runner came off the transport on Sa More

by Kmason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Millhollin, PJ Caffrey , Justin

Oct 02, 2023

Toyota of Des Moines responded

Thanks for your great rating of Toyota of Des Moines! We're happy we could provide a 5-star experience for you. Thanks for your business and we hope to work with you again soon.

September 29, 2023

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My experience with Eric has been great! He is quick to response, provides all details, reliable, and makes you feel like you’re in good hands. Everyone at Toyota of Des Moines makes sure yo More

by Clarkson23
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Cornelison

Oct 02, 2023

Toyota of Des Moines responded

Thanks for the 5 stars! We really appreciate your business and hope to see you again soon here at Toyota of Des Moines!

September 27, 2023

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Debby was so easy to work with and made the process of picking out a car and buying enjoyable. More

by jwilcox89
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Debby Ellsworth

Sep 28, 2023

Toyota of Des Moines responded

We appreciate the kind words! This is what we strive for here at Toyota of Des Moines! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

September 26, 2023

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We had a great experience with Bob and Toyota. We came in wanting to order a car. Bob was knowledgeable and answered all our questions with full transparency. Once the car arrived, the process was More

by azraalibasic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Staley

Sep 27, 2023

Toyota of Des Moines responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

September 06, 2023

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Always helpful and putting customers first. Quick response and availability is a priority. Thank you! More

by Sarahw804
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Bob Staley

Sep 06, 2023

Toyota of Des Moines responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

August 27, 2023

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Employee Rating

At the end of the day I ended up in the vehicle I wanted and that was my goal despite the surrounding details More

by tina.bizios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Millhollin, Ian Rojas

Aug 28, 2023

Toyota of Des Moines responded

We apologize that our service did not fully satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.

August 26, 2023

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We had an excellent experience at Toyota of Des Moines, and PJ was great to work with! Very accommodating and a no-nonsense salesman! We would happily come back! More

by vandyksarah
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Justin Madison, PJ Caffrey

Aug 28, 2023

Toyota of Des Moines responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Toyota of Des Moines team.

August 24, 2023

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Kevin was very helpful and thorough in explaining our choices. All the other staff we encountered were very helpful and welcoming as well More

by Jon Disburg
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Scheidler

Aug 25, 2023

Toyota of Des Moines responded

Thank you for your continued loyalty to Toyota of Des Moines, Jon! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We wish you many miles of happy and safe driving in your new vehicle!

August 21, 2023

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Employee Rating

We had an awesome car buying experience with Andy from Toyota of Des Moines! Unlike many of the previous experiences we have had at other dealerships, we left wanting to come back for our next vehicle pur More

by Ellen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Whiting, Justin Vos

Aug 22, 2023

Toyota of Des Moines responded

Thank you for leaving us a glowing review about your car buying experience at Toyota of Des Moines! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business, Ellen, and we hope to take care of any of your future car needs!

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