The service and parts department are the best in NY and I
only recommend buying and servicing at Rallye BMW to everyone I know.
only recommend buying and servicing at Rallye BMW to everyone I know.
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by markl311
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2026 -
Rallye BMW responded
Thank you for your recommendation, Mark! We appreciate your support of our Sales & Service Teams and we hope to see you back at Rallye BMW next time! Safe travels.
Rallye BMW is a very busy dealership, but it has clearly
matured to refine the processes to manage the volume. Tracey is an excellent representative.
matured to refine the processes to manage the volume. Tracey is an excellent representative.
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by MARLANDE
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Rallye BMW responded
Thank you for the awesome feedback, Marlande! We will be sure to pass along your kind words to Tracey. We appreciate your support and we look forward to seeing you again at Rallye BMW!
Ok.
Sort of in and out. Tremendous about of administration: forms, signings. Initialing. In, hello, what do you need. Get the loaned , speak with 'genius
Sort of in and out. Tremendous about of administration: forms, signings. Initialing. In, hello, what do you need. Get the loaned , speak with 'genius' go
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by PAUMGARTEN
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Sep 01, 2026 -
Rallye BMW responded
We appreciate your feedback and patience throughout the administrative process at Rallye BMW. We're glad our team could assist you efficiently. Safe travels!
Ok.
Sort of in and out. Tremendous about of administration: forms, signings. Initialing. In, hello, what do you need. Get the loaned , speak with 'genius
Sort of in and out. Tremendous about of administration: forms, signings. Initialing. In, hello, what do you need. Get the loaned , speak with 'genius' go
More
by PAUMGARTEN
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Sep 01, 2026 -
Rallye BMW responded
We appreciate your feedback and patience during the process, thank you for choosing Rallye BMW!
I've been coming to Rallye for service for the past
several years. I'm comfortable with the service provided.
several years. I'm comfortable with the service provided.
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by sp112659
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2026 -
Rallye BMW responded
Thank you for your loyalty and positive feedback! We are thrilled to hear that you're comfortable with the service we provide, and we look forward to working with you for many more years at Rallye BMW!
Too pricey I feel that the level of service does not
match the costs charged to the car owner
match the costs charged to the car owner
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by kmw161
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Aug 17, 2026 -
Rallye BMW responded
We strive to keep our prices reflective of the services we offer, and it is disappointing that we have left the wrong impression. I would appreciate the chance to speak with you so I can better address these concerns and help clear this up. If you are willing, please contact me directly. Thank you,
Diane Seage - BDC/Reputation Manager - 516-833-4817
Too pricey I feel that the level of service does not
match the costs charged to the car owner
match the costs charged to the car owner
More
by kmw161
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Aug 17, 2026 -
Rallye BMW responded
We are sorry to hear that our pricing did not meet your expectations. We hope to have the opportunity to improve your experience with us in the future. Please reach out to me if you would like to discuss anything further.
Diane Seage - BDC/Reputation Manager - 516-833-4817
I love this dealership so much I hope my car breaks down
just so I can go back.
just so I can go back.
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by markl311
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2026 -
Rallye BMW responded
Mark, we are glad to hear that we have earned your wholehearted support! See you next time at Rallye BMW.
Tracey was excellent, service was done in a timely
manner. Very comfortable seating area's, nice coffee, and pleasant cashier.
manner. Very comfortable seating area's, nice coffee, and pleasant cashier.
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by lisawolk4
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Aug 11, 2026 -
Rallye BMW responded
It's wonderful to hear that Tracey and the rest of our team made your service visit so pleasant! We appreciate your business and hope to see you again at Rallye BMW.
Excellent service starting to finish.
Service more. Then satisfaction. Wonderful exit. No time spent on waiting.
Service more. Then satisfaction. Wonderful exit. No time spent on waiting.
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by SHAROHA116
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2026 -
Rallye BMW responded
Thank you for sharing your feedback about your experience with our Service Department at Rallye BMW! We hope to work with you in the future.
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