Tracey Bolden
Tracey Bolden at Rallye BMW

Tracey Bolden

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.6
60 Reviews
4.6

60 Reviews

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60 Reviews of Tracey Bolden

August 10, 2026

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Employee Rating

Tracey was excellent, service was done in a timely manner. Very comfortable seating area's, nice coffee, and pleasant cashier. More

by lisawolk4
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Aug 11, 2026

Rallye BMW responded

It's wonderful to hear that Tracey and the rest of our team made your service visit so pleasant! We appreciate your business and hope to see you again at Rallye BMW.

August 08, 2026

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Employee Rating

Excellent service starting to finish. Service more. Then satisfaction. Wonderful exit. No time spent on waiting. More

by SHAROHA116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Mustafa Karimbaksh

Aug 10, 2026

Rallye BMW responded

Thank you for sharing your feedback about your experience with our Service Department at Rallye BMW! We hope to work with you in the future.

August 05, 2026

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This is such a nice service center, and dealership. The staff are very friendly and knowledgeable, and the customer lounges are quite comfortable Tracy has been very friendly each time I ha More

by CASTROSANDRA17
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Recommend Dealer
Yes
Aug 06, 2026

Rallye BMW responded

Thank you for sharing your experience with Tracy and the team! It's wonderful to hear you are always well taken care of at our dealership. We look forward to welcoming you back to Rallye BMW for any future needs, Sandra!

August 03, 2026

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Great service as usual. We accidentally took the car in a week earlier than scheduled for a recall and they took us right in. Brandon kept us notified step-by-step. He notif More

by MSEGUI68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Aug 05, 2026

Rallye BMW responded

We're so glad we could accommodate you ahead of schedule and that Brandon kept you informed throughout the process. Thank you for choosing Rallye BMW. We look forward to serving you again. Safe travels!

July 26, 2026

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Employee Rating

Waste of my time. Problem should have been solved two previous visit - car is 2024 not an old car More

by malujerry
Recommend Dealer
No

Other Employees Tagged: Tracey Bolden

Jul 27, 2026

Rallye BMW responded

I'm sorry to see that you were not satisfied with your experience. If you'd like to share anything further about your visit, feel free to reach out to me directly so that I can address your concerns. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

July 26, 2026

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Employee Rating

I have previously indicated complete satisfaction with Ralleye. Salesman was friendly and knowledgeable, as was finance and service. More

by king53
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 27, 2026

Rallye BMW responded

Thank you for your continued trust in Rallye BMW! We're pleased to hear our team made your experiences seamless from sales to service.

July 24, 2026

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Excellent service 👏 👍🏿 customer service was great and the waiting area was clean. I will refer my friends and family More

by blesswag67
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Rallye BMW responded

Thank you for sharing your excellent review with us. We look forward to seeing you next time at Rallye BMW!

July 19, 2026

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A very good experience they were very informative throughout the whole process and that’s why I’m with rallie bmw for 25 years More

by GREEKMEGADAD
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Karimbaksh

Jul 20, 2026

Rallye BMW responded

Thank you for your loyalty and kind words about our team! We're so glad you've chosen Rallye BMW over the years. We look forward to your next visit!

July 18, 2026

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Employee Rating

Courteous and professional Outstanding service, knowledgeable, professional, attentive, honest, and efficient. Made my BMW maintenance experience completely stress-free. More

by EDMONTEIRO263
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Jul 20, 2026

Rallye BMW responded

Thank you for your thoughtful review! It's terrific to hear our team made your service experience stress-free and enjoyable. We hope to welcome you back to Rallye BMW for all of your future automotive needs. Drive safe!

July 10, 2026

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Employee Rating

Efficient, good selection, knowledgeable salesperson (Chris Kraly). I think I've said enough, don't you? What? More

by AJSILVER333
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Jul 13, 2026

Rallye BMW responded

Thank you for sharing your positive feedback about Chris and the team! We look forward to seeing you again at Rallye BMW!

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