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Tracey Bolden

Overview Reviews (53) Inventory (387)

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Tracey Bolden

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.5

53 Reviews

Overview Reviews (53) Inventory (387)

4.5

53 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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53 Reviews of Tracey Bolden

July 19, 2026

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Employee Rating

A very good experience they were very informative throughout the whole process and that’s why I’m with rallie bmw for 25 years throughout the whole process and that’s why I’m with rallie bmw for 25 years More

by GREEKMEGADAD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mustafa Karimbaksh

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Jul 20, 2026 -

Rallye BMW responded

Thank you for your loyalty and kind words about our team! We're so glad you've chosen Rallye BMW over the years. We look forward to your next visit!

July 18, 2026

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Employee Rating

Courteous and professional Outstanding service, knowledgeable, professional, attentive, honest, and efficient. Made my BMW maintenance experience completely stress-free. knowledgeable, professional, attentive, honest, and efficient. Made my BMW maintenance experience completely stress-free. More

by EDMONTEIRO263

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracey Bolden

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Jul 20, 2026 -

Rallye BMW responded

Thank you for your thoughtful review! It's terrific to hear our team made your service experience stress-free and enjoyable. We hope to welcome you back to Rallye BMW for all of your future automotive needs. Drive safe!

July 10, 2026

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Employee Rating

Efficient, good selection, knowledgeable salesperson (Chris Kraly). I think I've said enough, don't you? What? (Chris Kraly). I think I've said enough, don't you? What? More

by AJSILVER333

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracey Bolden

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Jul 13, 2026 -

Rallye BMW responded

Thank you for sharing your positive feedback about Chris and the team! We look forward to seeing you again at Rallye BMW!

July 06, 2026

Dealership Rating

Employee Rating

Quick, easy, great communication, amazing service from everyone. I really like the snack bar a lot everyone. I really like the snack bar a lot More

by manavinvestments

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracey Bolden

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Jul 06, 2026 -

Rallye BMW responded

Thank you for stopping by to leave Rallye BMW a wonderful review!

July 03, 2026

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Employee Rating

My service advisor Tracey was excellent. He was knowledgeable and quickly addressed any callouts. The overall dealership experience was great as exactly as expected- efficient, no surprises, He was knowledgeable and quickly addressed any callouts. The overall dealership experience was great as exactly as expected- efficient, no surprises, and issue resolved. More

by tesh.ramsarup

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracey Bolden

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Jul 06, 2026 -

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW! It's fantastic to hear that Tracey provided knowledgeable service and made your visit a smooth one. We appreciate your business and hope to see you again down the road!

June 24, 2026

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Employee Rating

I can always count on Ralley! Top Shelf Service They go out of their way to make you happy! Top Shelf Service They go out of their way to make you happy! More

by mark@sherdeltransfer.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, James Dagostino, Anthony Persaud, Cosmo Laurino, Mark Langston, Mustafa Karimbaksh, Brandon Deady

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Jun 26, 2026 -

Rallye BMW responded

We're happy you're happy, Mark! Thanks for sharing your experience. Safe travels from all of us at Rallye BMW!

June 22, 2026

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Employee Rating

Asked for the car to be road tested for tire road noise and it wasn't. Asked for the tire to be balanced and it wasn't. Had to bring the car back to get it done. Left tire still makes road noise. and it wasn't. Asked for the tire to be balanced and it wasn't. Had to bring the car back to get it done. Left tire still makes road noise. More

by slaw77miko

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracey Bolden

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Jun 22, 2026 -

Rallye BMW responded

I'm disappointed to hear that we fell short of our standards during your visit. We would like the chance to make things right and address any additional concerns you may have, so please don't hesitate to reach out to us. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

June 18, 2026

Dealership Rating

Employee Rating

Has deteriorated in the past couple of years. I am sorry, I think I have said a quite a lot. I am sorry, I think I have said a quite a lot. More

by altj

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracey Bolden

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Jun 21, 2026 -

Rallye BMW responded

Altj - I'm sorry that you were not satisfied with your experience. I would really appreciate your feedback, and I'd like the opportunity to discuss your visit further. I will search for your contact information but in case I can't find it, would you consider contacting me? Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

June 17, 2026

Dealership Rating

Employee Rating

The facility is well kept and clean. My service appointment was on time and a quick delivery. Waiting area is clean and has ample seats. My service appointment was on time and a quick delivery. Waiting area is clean and has ample seats. More

by jawchow

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracey Bolden

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Jun 17, 2026 -

Rallye BMW responded

Thank you for your kind words! We're glad to hear you had a positive experience at Rallye BMW. See you next time!

June 12, 2026

Dealership Rating

Employee Rating

I love the Rallye experience. Always feel like I’m receiving the VIP treatment. Tracey was exceptional. Provided excellent customer service from start to finish. Made certain Always feel like I’m receiving the VIP treatment. Tracey was exceptional. Provided excellent customer service from start to finish. Made certain I was in good hands! More

by RJLANDESBERG1918

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta, Mustafa Karimbaksh , Christopher Williams, David Yavel

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Jun 12, 2026 -

Rallye BMW responded

Thanks for trusting Rallye BMW with your business! We'll let Tracey know how much her outstanding customer service meant to you. See you next time!

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