Brandon Tibbals
Brandon Tibbals at Rallye BMW

Brandon Tibbals | Page 4

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.8
558 Reviews

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

4.8

558 Reviews

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558 Reviews of Brandon Tibbals

January 09, 2026

Dealership Rating
Employee Rating

I have brought my vehicle in 3 times for the same issue which up to this day has not been fixed yet. The staff itself was professional. More

by aizie3
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jan 11, 2026

Rallye BMW responded

We appreciate your feedback and are sorry to hear that the issue with your vehicle hasn't been resolved yet. I'd like to personally ensure that we get this fixed for you. Could you please reach out to me when you have a moment? Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

January 08, 2026

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Wish the multi-point inspection video was a little more detailed similar to what I've seen from other dealerships that are in Pennsylvania. More

by agwilsonny
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Rallye BMW responded

Thank you for your feedback. We appreciate your business and look forward to serving you again at Rallye BMW.

January 08, 2026

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The service department is one of the worst ever. The lack of communication is infuriating. More

by CALVINSTFLEUR
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Christopher Williams, Tracey Bolden , Dennis from service is also horrid

January 08, 2026

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So much lack of communication is actually disgusting. Treat warranty paying customers like second class citizens. More

by CALVINSTFLEUR
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Christopher Williams, Tracey Bolden , Dennis from sales also horrible

Jan 12, 2026

Rallye BMW responded

Calvin, this is never the type of feedback we hope to receive. I'm so sorry that you were let down by our communication. If you are open to a conversation, I would love the chance to better understand what happened here. Please feel free to give me a call any time. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

January 05, 2026

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Very happy with the service once I got there I was the second person online they took me right away I had Brandon he was very nice and pleasant and got me a lift home he kept me informed he sent me a vide More

by c_ms.tiffany
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Workmanship
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Recommend Dealer
Yes
Jan 06, 2026

Rallye BMW responded

We are pleased to read this feedback about Brandon and the team! Thank you for choosing Rallye BMW and for your support. See you again!

December 21, 2025

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They are extremely professional & make every effort to deliver your car in top notch condition as promised!! It was our pleasure working with Brandon Tiballs who exemplified the way one would. hope to be More

by BRADLEYFISCHMAN
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2025

Rallye BMW responded

We're pleased to hear you had such a positive experience with Brandon and our team here at Rallye BMW! We wish you safe travels in your new car, Bradley!

December 20, 2025

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Employee Rating

A very easy service visit. No hassles. Also, no problems with the loaner vehicle...very satisfied! More

by jfreemanmd
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Dec 22, 2025

Rallye BMW responded

Thanks for the kind words for Rallye BMW! We look forward to assisting you again in the future!

December 19, 2025

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Employee Rating

Had check engine light and oil change due, had to bring my x5 back for further diagnostic since light came back on, on the 2nd visit discovered further issue concern cause and seems to have been corrected More

by lucianojaramillo84
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Dec 22, 2025

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW! It's great to hear our team could fix your vehicle's issue. Please let us know if you have any other questions or concerns, and have a safe drive!

December 19, 2025

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Employee Rating

Went above and beyond to make sure my truck's faulty door was repaired as well as ascertained the loaner vehicle I needed More

by awood0622
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Dec 19, 2025

Rallye BMW responded

Thank you for highlighting our team’s dedication to clear, helpful, and accommodating care! It's wonderful to hear they've gone above and beyond in their work. We appreciate your support of Rallye BMW! We wish you safe travels!

December 18, 2025

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Employee Rating

Professional service, little waiting and personal care. The staff were very careful and attentive to my concerns. More

by DESIREEHOPS99
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Dec 18, 2025

Rallye BMW responded

Thank you for sharing your excellent feedback about our team! We look forward to your next visit to Rallye BMW!

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