Brandon Tibbals
Brandon Tibbals at Rallye BMW

Brandon Tibbals | Page 3

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.8
589 Reviews

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

4.8

589 Reviews

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589 Reviews of Brandon Tibbals

August 02, 2026

Dealership Rating
Employee Rating

Great Except needed loaner Did not get one You must have an emergency one available next time It was urgent situation More

by rmpervez
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Aug 04, 2026

Rallye BMW responded

We appreciate your feedback and are sorry that a loaner wasn't available. We will share your comments with our team. We hope any future visits are more seamless.

July 30, 2026

Dealership Rating
Employee Rating

The best Brandon is an empathetic and personable service technician. He cares about customers and is professional when interacting with me. More

by DESIREEHOPS99
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jul 31, 2026

Rallye BMW responded

Thank you for sharing your experience working with Brandon! We'll pass along your rave review to him and the rest of the team. See you next time at Rallye BMW!

July 29, 2026

Dealership Rating
Employee Rating

Service issue was resolved but the technician left tools as well as the fuse box was left open. Was shocked to discover these issue after the vehicle was returned. Very careless and not the experience i was More

by RAHULCHAUDRI
Recommend Dealer
No

Other Employees Tagged: Brandon Tibbals

Jul 30, 2026

Rallye BMW responded

Rahul, I'm glad we could resolve the service issue, but it's concerning to hear about the carelessness in leaving tools and the fuse box open. This is not the level of professionalism we expect from our team, and I'd like to discuss this further with you to ensure such mistakes don't happen again. Please reach out at your convenience; I am here to help! - Diane Seage - BDC/Reputation Manager - 516-833-4817

July 26, 2026

Dealership Rating
Employee Rating

I'm very happy with the professional, reliable and friendly service at Rallye. Brandon is wonderful More

by Annie
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jul 27, 2026

Rallye BMW responded

Thank you, Annie, for stopping by to leave Rallye BMW a wonderful review!

July 06, 2026

Dealership Rating
Employee Rating

Professional service. Timely loaner and car returned when promised Done I would recommend to others More

by stujb
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jul 06, 2026

Rallye BMW responded

Stujb, thank you for the great review. We look forward to seeing you again at Rallye BMW!

June 28, 2026

Dealership Rating
Employee Rating

Kind and professional Since you ask for more words, I can tell you the kind and professional is very high. Praise That pretty much says it all, when you are dealing the subject, you don't know much about. Br More

by RONYROTARY
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jun 30, 2026

Rallye BMW responded

Your review made our day! Thank you for choosing Rallye BMW and for highlighting Brendan's professionalism. We value your input about a Veteran discount. Take care!

June 22, 2026

Dealership Rating
Employee Rating

I had an issue with seat massager and it got stuck. They were able to fix and very quickly More

by smiluso
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jun 23, 2026

Rallye BMW responded

Smiluso, your kind review warms our hearts! Thank you from the Rallye BMW Team.

June 17, 2026

Dealership Rating
Employee Rating

Always satisfying Rally represents everything that the BMW brand promises. Complete an ultimate satisfaction. I have continually recommended BMW to family and friends. More

by vincent.destefano
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jun 18, 2026

Rallye BMW responded

Vincent, we're so glad to hear you’re satisfied with your experience at Rallye BMW! We truly appreciate your recommendation and support. See you next time!

June 17, 2026

Dealership Rating
Employee Rating

No proper due diligence done to diagnose or follow up on the issue the car was brought in for. The 'oh they checked and didn't' find anything wrong' demonstrates lacking interest in having a satisfied custo More

by krholness
Recommend Dealer
No

Other Employees Tagged: Brandon Tibbals

Jun 18, 2026

Rallye BMW responded

I'm sorry to hear that you felt the diagnosis and follow-up on your car issue were lacking. It's never our intention to leave any customer dissatisfied, and it seems we let you down. If you're open to it, I would like to discuss how to best address this and make things right for you. Please give me a call. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

June 08, 2026

Dealership Rating
Employee Rating

Very helpful and accommodating Repairs and service is done in expected time Will be back for service More

by lucianojaramillo84
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jun 09, 2026

Rallye BMW responded

Here at Rallye BMW, we are always thankful for positive feedback from our customers. Thank you, Luciano!

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