The tech listened to what I needed, answered questions,
explained my coupon and worked to get both services I was looking for complete.
explained my coupon and worked to get both services I was looking for complete.
More
by CCUSICK0169
Verified Customer
Verified Customer
Service Price Transparency
Jan 21, 2023 -
Brandon Tomes Subaru responded
CCUSICK0169, thank for you for sharing 4-stars! We're happy to hear our team listened to what you needed and answered your questions! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!
Sales team was great.
They took the the to show us what was available while allowing us time to consider all options.
They took the the to show us what was available while allowing us time to consider all options.
More
by adrodriguez89
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff, Danny and Marcos
Jan 21, 2023 -
Brandon Tomes Subaru responded
adrodriguez89, thank for you for sharing 5-stars! We're happy to hear our sales team is great! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!
Super friendly and always helpful staff!
Even though they were busy, the kept me constantly informed and made sure I was comfortable. Kept offered a service loaner to make sure I was always
Even though they were busy, the kept me constantly informed and made sure I was comfortable. Kept offered a service loaner to make sure I was always taken care of. Dayana and all the service ladies make my experience the best! Highly recommended to all my family and friends for this extraordinary experience!
More
by Armando Loya Torres
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kyle Shiraishi, Aaron, Danny, Dayana
Jan 21, 2023 -
Brandon Tomes Subaru responded
Armanda, thank for you for sharing 5-stars! We're glad to hear Dayana and the rest of our team are friendly and helpful! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!
The service attitude was very good, overall I felt good!
But professional knowledge should be improved!
But professional knowledge should be improved!
More
by YEYUXI1111
Verified Customer
Verified Customer
Other Employees Tagged:
Kyle Shiraishi
Jan 21, 2023 -
Brandon Tomes Subaru responded
YEYUXI1111, thank for you for sharing 4-stars! We're pleased to hear our teams attitude was good and made you feel good! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!
Jan 21, 2023 -
YEYUXI1111 responded
I hope your business is getting better and better！
They were quick and courteous.
I would definitely recommend using this company to any one
I would definitely recommend using this company to any one
More
by MATTRK00
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kyle Shiraishi
Jan 20, 2023 -
Brandon Tomes Subaru responded
MATTRK00, thank for you for sharing 5-stars! We're glad to hear our team is quick and courteous! We appreciate your praise and look forward to serving you additionally in the future. Take care!
Battery replaced without cost, I noticed this is due to
settlement if lawsuit but anyway I am satisfied
settlement if lawsuit but anyway I am satisfied
More
by nk01791
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2023 -
Brandon Tomes Subaru responded
nk01791, thank for you for sharing 5-stars! We're happy to hear our team made sure you were satisfied! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!
Brought my new vehicle in for the first oil change and
service. I ended up with two door bangs and two scratches.
service. I ended up with two door bangs and two scratches.
More
by SDLANGFORD1309
Verified Customer
Verified Customer
Service Price Transparency
Denise really took well care of me and answered all my
questions!! I am very satisfied with the service, I will totally come back for my next service. Thank you!!!!
questions!! I am very satisfied with the service, I will totally come back for my next service. Thank you!!!!
More
by rd543319
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kyle Shiraishi, Jose Ayala (Sales Director), Roman Duran(Sales Consultant)
Jan 14, 2023 -
Brandon Tomes Subaru responded
Thank you for your 5-stars and mention of working with Denise! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!
This is my second purchase with this dealership because
of how much they take care of you as a client. Time and time again, my needs are met and I always feel like it is more of a partnership and less of a
of how much they take care of you as a client. Time and time again, my needs are met and I always feel like it is more of a partnership and less of a sales transaction. With the speed of communication from a qualified sales agent, the customer service while on the lot, the finance team who executed the deal, and all the way to the service center, I truly feel like Brandon Tomes Subaru is an outlier in the world of car dealerships. We all know the stigma car dealerships can get but this one will prove you wrong. Special shoutout to my agent, Aaron Loya, for always being so supportive throughout my process.
More
by cmkey03
Verified Customer
Verified Customer
Other Employees Tagged:
Aaron Loya
Jan 13, 2023 -
Brandon Tomes Subaru responded
cmkey03, thank you for your 5-stars! We're glad to hear Aaron Loya and the rest of our team took care of you and made sure your needs were met! We look forward to serving you additionally in the future. Take care!
Broke our seatbelt during service and said replacement
would take anywhere upto 3 months to become available
would take anywhere upto 3 months to become available
More
by flyingsick
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kyle Shiraishi
Jan 11, 2023 -
Brandon Tomes Subaru responded
We apologize that your seat belt was discovered to not be functioning when our team assisted in getting your car seat out of your vehicle for service. Our Service Director, Edmond Elder noted that he did call you today to chat about the experience and the backorder for the part needed for your seatbelt. Edmond would be happy to chat about the experience and the timeline. He may be reached directly at eelder@brandontomessubaru.com or 214-544-5156. Talk soon. Best wishes and apologies for the inconvenience.
Dealer Reviews
Cars for Sale
Dealer Log In
