Brandon Warwick

Upfront sales was excellent. Correction of advertised price and contract price was rectified in a professional manner. Application and benefit of the Costco sales plan did no Correction of advertised price and contract price was rectified in a professional manner. Application and benefit of the Costco sales plan did not appear to be used and was not clearly explained. Only received one fob, was not divulged prior to contract. Trailer hitch cover was promised, but not received, I purchased one from Amazon overnight. The most egregious part of our experience is that there is a recall for a condition of the engine that has caused injuries and death, along with mechanical failures. How and why was this not upfront and shared? Is Henry Brown a service center for this repair? More

by MTNFLARSEN Verified Customer Verified Customer

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My recent truck purchase at Henry Brown GMC was truly exceptional - an incomparable experience in 25 years of buying vehicles in Arizona. Jose and Brandon's customer service was outstanding, making what exceptional - an incomparable experience in 25 years of buying vehicles in Arizona. Jose and Brandon's customer service was outstanding, making what can often be a stressful process remarkably smooth and straightforward. Their professionalism and attention to detail transformed the entire transaction into something surprisingly enjoyable. I couldn't recommend their dealership more highly for anyone in the market for a vehicle. More

by JCIOARA Verified Customer Verified Customer

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Price was competitive for the vehicle but finance process was shady. Instead of showing me the final number we began by signing my trade in. So basically if didn't like the final price I was still stuck in b was shady. Instead of showing me the final number we began by signing my trade in. So basically if didn't like the final price I was still stuck in buying the car. Also there was a $1000 credit when I was talking to the Sales guy but they basically discounted a icon package which I didn't need and said that was the discount. I was basically told you have to talk to the sales guy. I just had a long day at the dealership and didn't want to argue about it. Also when I asked about GMPP plan their pricing was twice of what other dealers were offering. More

by SAMEERMAINI Verified Customer Verified Customer

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The sales team at Henry Brown Buick GMC were great. It made our buying experience exceptional. I highly recommend this dealership. It made our buying experience exceptional. I highly recommend this dealership. More

by APPLEBACHS Verified Customer Verified Customer

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Doesn’t keep the customer involved enough in the purchasing arrangements. Doesn’t provide purchase details before beginning to request signatures. purchasing arrangements. Doesn’t provide purchase details before beginning to request signatures. More

by DLS Verified Customer Verified Customer

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The moment that we showed up here, it was an extremely welcoming experience. They immediately greeted us and got to work. The entire time, there was zero pressure. They were very communicative and kept welcoming experience. They immediately greeted us and got to work. The entire time, there was zero pressure. They were very communicative and kept us up to speed with what's going on in the process. From start to finish, the whole process took around 1 1/2 hours and that includes us test driving the vehicle that we purchased. I felt very safe purchasing from them. The staff exhibited a level of pride in their work and the Henry Brown name that was noticeable by both my wife and I. Mr. Brown's son is the one who wrote up the deal and he was an amazingly generous and kind guy. As a bonus, we were able to get an great deal because I'm a first responder. I have zero doubt that my next vehicle purchase will be through them. I look forward to seeing them again. More

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Our purchase at Henry Brown GMC was so easy. Sales staff was kind and allowed us plenty of time to discuss our next vehicle purchase. Sales staff was kind and allowed us plenty of time to discuss our next vehicle purchase. More

by SPETH_BRANDON Verified Customer Verified Customer

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Quick and easy . I Had an issue with the truck after i left the dealer ship and they didn't hesitate to fix it. Thank you I Had an issue with the truck after i left the dealer ship and they didn't hesitate to fix it. Thank you More

by SHAWZ907 Verified Customer Verified Customer

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Great easy no problem will be back neither had a better experience buying a vehicle experience buying a vehicle More

by KURT.RACONLEY Verified Customer Verified Customer

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They provide excellent service and an excellent product 👌 I love my GMC Sierra Volcanic Red! 👌 I love my GMC Sierra Volcanic Red! More

by MONTY.JULIEFLACK Verified Customer Verified Customer

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