Thank you for the great review and for giving us the opportunity to earn your business!
February 02, 2020
"This is the best dealership to get a car from, hands..."
This is the best dealership to get a car from, hands down. I went to many others as a first time buyer and was told that I wouldn’t be able to get approved for anything, but everyone at My Auto worked hard to get me what I needed while staying within my budget. If I ever need another vehicle, I will definitely come back and buy from Tanner. He was great, I couldn’t be happier!
Thank you for the great review! We are so glad to hear that Tanner was able to help get you into a new vehicle!
January 05, 2020
"Excellent response to issues"
Needed to make a used car purchase, and we all know how scary that can be! Rob Gould was the Salesman I was paired with. Rob was very attentive to my requests! Very classy and made me feel like I was making a great decision buying from My Auto! I had a couple things I wanted done to the car before buying. Rob was quick to resolve my issues. I purchased the vehicle the very next day.
Thank you for the great review and for taking the time to share your experience with everyone!
December 30, 2019
- Elizabeth Gaul
Fair, very informative, didn't take advantage of me, very professional. Assisted me during a very critical time during a very desperate situation with my existing car, and my need to not be without a vehicle for any amount of time.
Thank you for giving us the opportunity to earn your business!
December 17, 2019
"Great service, excellent at answering questions"
I had an excellent experience buying my first car with My Auto Import Center. On my first visit, I drove two cars and Keegan answered so many of my questions and really pointed me in the right direction for my car search. It took me a week or two of looking around online and researching to really settle on the Prius.
I came back in to try driving the version I was interested in buying but Keegan was busy so I was directed to Roy and Will. Roy seemed very calm and genuine. He was just as good as Keegan at answering all my questions and really directed me with the next steps to take. I was then walked through the finance with Jake, which was easily the smoothest part of everything and he didn't push too hard for any of the extras, which I really appreciated.
The only complaint that I have is that it was a slow process. Often one of the sales team would go to print off a page or ask a quick question and they would take five minutes to get back. My dad and I assume that it is either a sales technique or they have a ping pong table set up back there and have a tournament running haha. Overall it was a good experience and I'm glad it's done.
Thank you for trusting us with your business and congratulations on your new car! We apologize for any delays that you experienced during the process.
August 13, 2019
"Very good experience"
- Superior guy
My dealer Brad Demarest was awesome to work with. No pressure. No constant calls. Very attentive to my needs in a vehicle. Definitely will return. In fact even my non dealer there were all friendly. The manager/ finance was just as professional. They all looked out for my best interest.
Thank you for sharing your experience with us. I have relayed the issues you encountered during your last service visit to our Service Manager, Javid Zahir. Javid takes your issues seriously and we will absolutely look in to our processes to ensure that this does not happen again.
May 19, 2019
"Friendly and knowledgeable staff"
Tim and Brandon were great to work with. We traveled there from another state. Took care of us pretty well. Made buying a used vehicle easy. Thanks again!
Thank you for traveling all the way to Michigan in order to give us an opportunity to earn your business!
December 20, 2018
"Seemingly Quality Vehicle at Great Price"
I bought an older Ford truck. Was in the market to lower my monthly payment while still getting a reliable vehicle. Brad was very upfront about the issues with the truck and explained it’s value mechanically. The truck fit perfectly what I was looking for and they were straight with me. Very happy I made the trip from Traverse City. Would definitely recommend due to honesty about the vehicle whether you are looking for an older vehicle or something newer!
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