Brenda Nappi | Page 17

Outstanding Service Experience As usual, I had an outstanding service experience during my visit on February 28. My car was checked in immediately, and Brenda Nappi did an outstand As usual, I had an outstanding service experience during my visit on February 28. My car was checked in immediately, and Brenda Nappi did an outstanding job of advising me on what extra service I needed once the service technician looked at my Kia Rio. All of the employees at Kia Autosport are pleasant, courteous, and professional. More

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When I arrived it was very polite and took my car and service it and ask me that I need coffee or anyting and then every few minutes someone will come and check to make sure I was okay thank you and the service it and ask me that I need coffee or anyting and then every few minutes someone will come and check to make sure I was okay thank you and the service person walk me to my car More

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Good work with good attitude, good communication to inform customer the issue. Excellent customer service mind. Thank you so much Brenda for your good work. inform customer the issue. Excellent customer service mind. Thank you so much Brenda for your good work. More

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PERFECT! I have been blessed with owning THREE (3) Kia autos. With each visit, my appreciation of a great customer experience increases. This place is TOO GOOD I have been blessed with owning THREE (3) Kia autos. With each visit, my appreciation of a great customer experience increases. This place is TOO GOOD! Bless them all! M More

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confident experience Feb. 7 I live in another town and ran over a LARGE piece of metal in the highway, fairly close to the dealership. They checked my car immediately .E Feb. 7 I live in another town and ran over a LARGE piece of metal in the highway, fairly close to the dealership. They checked my car immediately .Everyone was helpful. If I lived in Columbus I would use this service department for all my needs. ..... And there was no charge! More

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Brenda and Yusef always take care of me when my vehicle needs servicing. Thank you both for the outstanding customer service that you always give me. needs servicing. Thank you both for the outstanding customer service that you always give me. More

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Service Department was awesome and gave me an appointment for my car drop off. Brenda, Yusef, Travis was great I help me with my car. appointment for my car drop off. Brenda, Yusef, Travis was great I help me with my car. More

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good experience but this rating format is a pain in the a__. very customer oriented . concerned about your needs while waiting for and during service. comfortable waiting area and refreshments. labor and par very customer oriented . concerned about your needs while waiting for and during service. comfortable waiting area and refreshments. labor and partz are a bit higher than normal. More

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Brenda Nappi is always professional and helps greatly with making car service easy. Always a pleasure with and without appointment set up such as things that can't. with making car service easy. Always a pleasure with and without appointment set up such as things that can't. More

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great staff at service department. everybody is help full ,nice and friendly and professional. Yusef Johnson is great. he does a great job.. he is nice and courteous.. on sat everybody is help full ,nice and friendly and professional. Yusef Johnson is great. he does a great job.. he is nice and courteous.. on saturdays could use more technicians in shop to speed things up.. Brenda Nappi is nice and my favorite service advisor to deal with. she is always profesional. i hope her and yusef stays at kia for a long time. More

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