Brenda Rosas
Brenda Rosas at Grand Prairie Ford

Brenda Rosas | Page 11

Sales Consultant

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.8
188 Reviews

My Role here at the dealership is to make sure "CUSTOMER SERVICE" is always provided!! I have worked here for 2 years. I'm from Brownsville TX. My personal motto is "We gonna make it happen" you will drive away on your new or pre-owned vehicle. I will also get you in and out of the dealership most of the times in less than 2 hours! 972-352-8000 or 817-709-6862

Dealership Experience

7 yrs, 8 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

188 Reviews

Write a Review

188 Reviews of Brenda Rosas

October 21, 2024

Dealership Rating
Employee Rating

Gentle, friendly, profesional, I was able to feel very well attended to by their staff More

by Ma. Luisa Villanueva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Lang

Oct 24, 2024

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re so glad to hear that our staff made you feel well attended to during your visit. Our team strives to provide gentle, friendly, and professional service, and it’s rewarding to know that we met your expectations. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again!

October 18, 2024

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Employee Rating

I wish that the final price and the price on the website weren’t so different More

by saul.favila30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Harris

Oct 21, 2024

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear you had a positive experience overall. We understand that discrepancies between online prices and final costs can be frustrating, and we’re continually working to ensure transparency throughout the buying process. If you have any further questions or concerns, please feel free to reach out to us. We appreciate your support and hope to assist you again in the future!

October 18, 2024

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Employee Rating

Very nice people to work with and nice atmosphere. No high pressure tactics, overall great experience More

by rda2248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Brett Benson

Oct 21, 2024

Grand Prairie Ford responded

Thank you for your kind words! We're glad to hear that you enjoyed a relaxed and positive experience with our team. We appreciate your feedback and look forward to assisting you again in the future!

October 14, 2024

Dealership Rating
Employee Rating

Joshua was great. He ensured that we were satisfied with the options available to us. We will definitely be recommending him to friends and family to purchase vehicles More

by sly094
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua North

Oct 15, 2024

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that Joshua provided you with excellent service and helped you find the right options. We appreciate your recommendation and look forward to assisting your friends and family in the future!

October 13, 2024

Dealership Rating
Employee Rating

Grand Prairie Ford has always been good to me and my family - the customer service and attentiveness is what keeps us coming back - 10/10 More

by TYLER.PERRY0123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Elizondo, Braylon Boudreaux , Cameron Harris

Oct 15, 2024

Grand Prairie Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you and your family have consistently had a great experience with us. Your loyalty means the world to us, and we look forward to continuing to provide you with top-notch service in the future. If you ever need anything, don’t hesitate to reach out!

October 04, 2024

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Employee Rating

Cruz is nice and easy to work with. He was willing to help and get things done quickly. Great job! More

by leesunlily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz

Oct 08, 2024

Grand Prairie Ford responded

Thank you for your positive feedback! We're thrilled to hear that Cruz made your experience enjoyable and efficient. Our team is dedicated to providing excellent service, and it's wonderful to know that Cruz delivered on that promise. If you need anything else, feel free to reach out. We look forward to seeing you again!

September 23, 2024

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Employee Rating

Fair negotiations- I was in and out within three hours with the truck I wanted at a fair price. More

by bmccoskey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz , Geovanni Leurin, Cristian Benitez

Sep 24, 2024

Grand Prairie Ford responded

Thank you for your positive feedback! We’re delighted to hear that you had a smooth negotiation process and were able to get the truck you wanted at a fair price. Your satisfaction is important to us, and we look forward to serving you again in the future! Enjoy your new truck!

September 21, 2024

Dealership Rating
Employee Rating

The car buying experience was awesome. From our sales rep Christian to our beautiful finance rep Brenda and Brett who set up our first service and went over all the features. The experienc More

by coolrider9mm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Brandon Flem

Sep 23, 2024

Grand Prairie Ford responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that Christian, Brenda, and Brett provided such excellent service during your car buying journey. It's great to know you felt supported and informed every step of the way. We appreciate your feedback and look forward to serving you again in the future!

September 20, 2024

Dealership Rating
Employee Rating

Parker made my wife’s dreams come true! ! When first started looking at the prices I didn’t think we would be able to purchase the vehicle we really wanted. Parker worked hard with my wife a More

by Harry.Brubaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Parker Fugate

Sep 23, 2024

Grand Prairie Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear that Parker was able to make your wife’s dreams come true with the purchase of the Expedition. It's wonderful to know that he worked hard to find a solution that fit your needs and that you appreciated his straightforward approach. Your time is valuable, and we’re glad we could provide an efficient and positive experience. We’ll be sure to pass along your kind words to Parker. Thank you for choosing us, and we look forward to serving you again in the future!

July 28, 2023

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Employee Rating

If I could give less then 1 star I would. My husband & I came from Tyler after going back & forth with Brenda (used cars). What we wanted to look at of course wasn't there any longer. We te More

by Wendytstar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Didn't see their names listed

Aug 01, 2023

Grand Prairie Ford responded

We're sorry to hear that you are not satisfied with your experience with us. Please contact Melissa Perry at 855-971-6306 and we will do our best to make this better.

Aug 01, 2023

Wendytstar responded

How business of you. NOT! If you guys gave a s***, then our salesperson Brenda would have done reached out to even check on us after her return from "Canada" you know, where the internet/cell service doesn't exist. You guys would have offered to take the truck back-which by the way is still in the shop cause that wonderful MPP insurance won't pay for a new motor like the local dealership recommended. Maybe if your service department had done what they said and checked it all out, we wouldn't be having this problem. I think that it is sorry for YOUR dealership to sale a used truck for the price you sold it at (our fault for buying) whether you knew it was a POS or not and no offer nor any help with what to do speaks volumes for your customer relations. My husband has lost so much work from the 14th of July to now for not having a work truck. You people don't care as long as you get paid your commissions. I will make sure to let as many people as I can know not to purchase anything from your dealership. NOTHING BUT CROOKS!

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