Brenda Rosas was very helpful and I recommend this
dealership. All the people involved were very helpful.
dealership. All the people involved were very helpful.
More
by HG2722
Verified Customer
Verified Customer
Feb 05, 2025 -
Grand Prairie Ford responded
Thank you for your kind words! We're so glad to hear that Brenda Rosas and the rest of our team provided you with helpful service. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future!
Overall great experience with Mike Rodriguez (not listed
in survey for some reason) and Brenda Rosas.
in survey for some reason) and Brenda Rosas.
More
by schmuck
Verified Customer
Verified Customer
Jan 28, 2025 -
Grand Prairie Ford responded
Thank you for sharing your experience! We’re so glad to hear that Mike Rodriguez and Brenda Rosas provided you with great service. We appreciate your feedback and will ensure they are recognized for their efforts. We look forward to assisting you again in the future!
Ron Snow our sale rep was fantastic.
Length of time to get thru finance and delivery was a bit frustrating especially for a cash deal.
Length of time to get thru finance and delivery was a bit frustrating especially for a cash deal.
More
by graymeek2024
Verified Customer
Verified Customer
Jan 20, 2025 -
Grand Prairie Ford responded
Thank you for your review highlighting Ron's fantastic service during your sales experience. We're pleased to hear that he provided excellent support throughout your vehicle purchase.
We appreciate your candid feedback about the finance and delivery process. While we're glad you ultimately completed your transaction, we recognize that the length of time can be frustrating, especially for a straightforward cash deal. Your input helps us continually improve our workflow and efficiency.
Ron is a valued member of our team, and we're proud that he made a positive impression during your interaction. We strive to make every aspect of the purchasing experience smooth and customer-focused.
Thank you for choosing us and taking the time to share your experience. We look forward to serving you again in the future!
Everybody was nice and friendly vehicles were cleaned
pleasant experience. Product dealership as a large selection
pleasant experience. Product dealership as a large selection
More
by miked
Verified Customer
Verified Customer
Jan 20, 2025 -
Grand Prairie Ford responded
Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience with our team and appreciated our friendly atmosphere. We take pride in creating a welcoming environment where our customers feel comfortable.
We're particularly glad you noticed our clean vehicles and large selection of products. Our goal is to provide not just vehicles, but an enjoyable shopping experience that meets our customers' needs.
Thank you for choosing our dealership and taking the time to share your positive feedback. We look forward to serving you again in the future!
Great dealership and were really helpful during the sale
process. Got the best deal on the new car.
process. Got the best deal on the new car.
More
by NG
Jan 20, 2025 -
Grand Prairie Ford responded
Thank you for your fantastic review! We're delighted to hear that you had an excellent experience during your car purchasing process and that our team helped you secure the best deal on your new vehicle.
Our goal is always to make the car buying experience smooth, transparent, and satisfying. Your feedback confirms that we are achieving this by providing helpful service and competitive pricing.
We appreciate your trust in our dealership and look forward to continuing to provide you with outstanding automotive sales and service in the future. Congratulations on your new car!
Exceptional Experience at Grand Prairie Dealership!
I recently purchased a car and the entire experience exceeded my expectations! From the moment I walked in, the staff was warm, attentive, and pro
I recently purchased a car and the entire experience exceeded my expectations! From the moment I walked in, the staff was warm, attentive, and professional. My salesperson, Geovanni was knowledgeable and made the process smooth by answering all my questions without pressuring me into a decision.
The dealership had a great selection of vehicles, and I found exactly what I was looking for. The financing process was quick and straightforward, with no hidden surprises. They truly went above and beyond to ensure I was comfortable with my purchase and that every detail was taken care of.
Driving away in my new car felt amazing, and I couldn’t be happier with the service I received.
More
by trucmai.nguyen95
Verified Customer
Verified Customer
Jan 08, 2025 -
Grand Prairie Ford responded
Thank you so much for your glowing review! We’re thrilled to hear that you had an exceptional experience at our dealership. It’s wonderful to know that Geovanni provided you with knowledgeable and attentive service while making your car-buying process smooth and pressure-free. We take pride in our wide selection of vehicles and transparent financing process, and we’re delighted that everything met your expectations. Your satisfaction is our top priority, and it's rewarding to know that you drove away feeling amazing in your new car! Thank you for choosing us, and we look forward to serving you again in the future. Enjoy your new ride!
Ron was very helpful.
I admit i am not an easy buyer and i can give any sales person a hard time. I don't buy on emotion; I buy if the numbers make sense to me. They made
I admit i am not an easy buyer and i can give any sales person a hard time. I don't buy on emotion; I buy if the numbers make sense to me. They made sense and I now have a new car!
More
by JHONYMUNOZ47
Verified Customer
Verified Customer
Jan 07, 2025 -
Grand Prairie Ford responded
Thank you for your review! We’re delighted to hear that Ron was able to help you find a new car that met your needs. We appreciate your straightforward approach to the buying process, and we're glad the numbers worked out in your favor.
If you have any questions or need further assistance in the future, please don’t hesitate to reach out. Enjoy your new car, and we look forward to serving you again!
I did noz work with Brendan directly.
I workef with Ron Smith. He did a great job.
I workef with Ron Smith. He did a great job.
More
by DEBDAHMAN
Verified Customer
Verified Customer
Jan 03, 2025 -
Grand Prairie Ford responded
Thank you for your feedback! We’re glad to hear that Ron provided you with great service. We’re pleased to know that he met your needs effectively.
If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!
Very friendly & helpful dealership!
Marcus & Cesar are some of the most professional & helpful sales guys I’ve ever dealt with. Made the whole buying process easy & quick, highly recomm
Marcus & Cesar are some of the most professional & helpful sales guys I’ve ever dealt with. Made the whole buying process easy & quick, highly recommend them.
More
by tyler.farrington1992
Verified Customer
Verified Customer
Dec 27, 2024 -
Grand Prairie Ford responded
Thanks for the fantastic review, Tyler! We’re thrilled to hear that Marcus and Cesar made your buying experience smooth and enjoyable. Your recommendation means a lot to us, and we can’t wait to serve you again in the future!
It was okay I feel like they only help you based on looks
or if you’re wearing a high end brand.
or if you’re wearing a high end brand.
More
by nancyperez
Verified Customer
Verified Customer
Dec 27, 2024 -
Grand Prairie Ford responded
Thank you for sharing your feedback. We’re truly sorry to hear that you didn’t feel fully supported during your visit. We strive to provide excellent service to all of our customers, regardless of appearance. Your experience is important to us, and we would like to address your concerns. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can better understand what happened and work toward improving your experience.