Dealership Experience
5 yrs, 5 mos
Employee Video
95 Reviews
Write a Review95 Reviews of Brenden Carlson
August 04, 2020
At the end of March I made my first “big girl” purchase. My first car purchased completely by myself. Joe did an amazing job throughout the entire process. I waited a couple days before purchasing and he ke My first car purchased completely by myself. Joe did an amazing job throughout the entire process. I waited a couple days before purchasing and he kept in contact with me to let me know how many other people he noticed were interested. I didn’t feel pressured in anyway. But I felt informed. Joe is knowledgeable in the Subaru brand and can answer all the questions you may have. He promised to get me the backseat cover and followed through to get that. I’ve encountered many dealerships while going through my car search but Groove/Joe outdid all of the other places. Even in the finance department they went over every package and was helpful with picking the right one for my car. Only thing to note is that due to covid there is a delay in registering the vehicle. They will explain that to you though :) Thanks Groove! More
Other Employees Tagged: Joe Rodman
June 25, 2020
Vinny could not have been nicer and easier to work with through the leasing process! I will definitely recommend him to friends and family in the future! through the leasing process! I will definitely recommend him to friends and family in the future! More
Other Employees Tagged: Vincent Gabriele , Jeff Adsit
June 19, 2020
I went in and Grace found me the perfect subaru based on just a couple quick questions. She was upfront and handled business in a very professional manor but was also affable. They worked with me by trading just a couple quick questions. She was upfront and handled business in a very professional manor but was also affable. They worked with me by trading in my old junky van and got me into payments that are affordable. The whole team made my experience very enjoyable and a little less nerve racking. Overall i would HIGHLY recommend Groove Subaru. I love my 2020 Outback and I couldn't thank them enough! More
Other Employees Tagged: Grace Cahoj , Josh Federico
June 12, 2020
Groove is customer friendly and able to provide exceptional service without sacrificing quality. The staff is very courteous and helpful in answering all customer concerns. exceptional service without sacrificing quality. The staff is very courteous and helpful in answering all customer concerns. More
Other Employees Tagged: Vincent Gabriele , Jeff Adsit
June 07, 2020
Had gone to Denver in search of a car, every dealer I had gone to had poor customer service or and made me feel like I was just dollar signs. I'm glad I took the time to stop at Grooves. Had a phenomenal exp gone to had poor customer service or and made me feel like I was just dollar signs. I'm glad I took the time to stop at Grooves. Had a phenomenal experience and everyone I came across were welcoming and friendly. Grace was super friendly and knowledgeable and answered every question I had. We finished the sale with Jeff in financing who was great to deal with while doing paperwork. Thank you to Grooves Subaru and the people who work there for being open and giving me a car I love! More
Other Employees Tagged: Grace Cahoj , Jeff Adsit