Brendon Roggendorf | Page 2

I just got home from work and truck won't start and park brake light on brake light on More

by C.allen01.com Verified Customer Verified Customer

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Highly recommended. Really professional and Friendly staff. Especially Trey, He's an excellent salesman. It was my first time visiting and I got the car I was looking fo Really professional and Friendly staff. Especially Trey, He's an excellent salesman. It was my first time visiting and I got the car I was looking for. Definitely my new favorite dealership. And another good thing is this location is really close to my house. More

by profident007 Verified Customer Verified Customer

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Great experience! Everyone was patient and thorough! Cam was fabulous to work with! Thank you! Everyone was patient and thorough! Cam was fabulous to work with! Thank you! More

by bernadetterdh302 Verified Customer Verified Customer

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Great communication while I was in the facility and over email/text. Made everything easy to understand. email/text. Made everything easy to understand. More

by thejohnnyking17 Verified Customer Verified Customer

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Agreed upon price, they will not remove the LoJack or Protection packages. Salesman was pretty good, went thru financing, we already had a check from our lender. This vehicle listed as a CPO, "don't worr Protection packages. Salesman was pretty good, went thru financing, we already had a check from our lender. This vehicle listed as a CPO, "don't worry, if the battery didn't pass they would have changed it". Two days after getting it home (we live over 100 miles away) the battery died. The primary battery was an old one and not the correct dimensions to fix in place. Ended up replacing both the primary and auxiliary batteries with Interstate. Tried to get into LoJack web sight to set up, but you need something from the selling dealer. Four messages left with the dealers receptionist, one time talking to the salesman, a text message to the sales manager, talking to the preowned vehicle director, and finally talking to somebody in finance. These attempts were over a months period since the sale. At this point, I'm told we can't activate it right now, so have referred the problem to sales. I will say this, it's a nice facility and they do seem to have a good stock on hand. This is my second preowned jeep that I've bought from them. Seems they've taken money for a product that they then are not furnishing! I'm on the hunt for their corporate headquarters, and then researching thru the Texas Attorney General office, and my credit card company. Quick to make the sale, snails pace on followup customer service when you, their client, has a problem. In a perfect world they'd be refunding the costs of the batteries, LoJack and Protection package. More

by dsgreentx Verified Customer Verified Customer

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Extremely happy with the dealership. While they didn’t have the vehicle color I was looking for, they went above and beyond to track one down at a dealership in Granbury. They helped me While they didn’t have the vehicle color I was looking for, they went above and beyond to track one down at a dealership in Granbury. They helped me with the retrieval of the vehicle by sending the salesman and another representative with me to get the truck the following day. More

by Mark Green Verified Customer Verified Customer

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Aaron is awesome. Stayed in constant communication about the availability of my vehicle of interest. Was patient with my decision making, helped me make my decision Stayed in constant communication about the availability of my vehicle of interest. Was patient with my decision making, helped me make my decision with good reasoning. When I did make my decision was on top of everything and showed urgency More

by cesarmontez19 Verified Customer Verified Customer

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This is the second pre-owned Jeep I've purchased from this dealer. Negotiated a decent price, although if you want the vehicle you have to purchase both the LoJack and Protection packages. To setup the L this dealer. Negotiated a decent price, although if you want the vehicle you have to purchase both the LoJack and Protection packages. To setup the LoJack, apparently you need a pin or something to be able to setup/access the LoJack account. Three messages left with the receptionist (who said she would forward them to finance), a text message to the sales manager (he and I had been texting during our negotiating), and finally a call and talked to my sales person. More than a week after purchasing the vehicle, still no "pin" number or whatever I need. Then within 2 days of purchase I had to replace the main battery. Still hoping that they will reach out and provide some after sales customer assistance. More

by dsgreentx Verified Customer Verified Customer

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Every team member was great to work with and got us the car we wanted at a fair price. Excellent communication / responsiveness. car we wanted at a fair price. Excellent communication / responsiveness. More

by jeannelouisemartin Verified Customer Verified Customer

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The CDJR team delivered on all their promises and made the process easy for us. the process easy for us. More

by briblind Verified Customer Verified Customer

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