
Tony Nissan
Waipahu, HI
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1,757 Reviews of Tony Nissan
As always highly appreciated, very comfortable and relaxing environment from making appointment to waiting. I take my 12 years old cube there when I have time and money 💰 I wish car wash and detailin relaxing environment from making appointment to waiting. I take my 12 years old cube there when I have time and money 💰 I wish car wash and detailing is offer in one setting but it is still available by the building side but my kid and I just want slouching in the lounge at once and not wait outside for car wash/detailing lol. Thank you, Gemma More
Fast and Budget Friendly Service! ! Scheduling the appointment was easy and the Service Coordinator and Technicians are experts in their field. Much appreciated! ! Scheduling the appointment was easy and the Service Coordinator and Technicians are experts in their field. Much appreciated! More
I had an appointment for two recalls related to airbags. The wait was over three hours. After service was completed, They gave me my keys and paperwork, (Thomas was great). However when I went to get in my The wait was over three hours. After service was completed, They gave me my keys and paperwork, (Thomas was great). However when I went to get in my truck, the steering assembly was ajar, was not drivable. When I tried to call service or Thomas from the parking lot, I was on hold for ten minutes with no answer. I gave up and had to go back inside to get Thomas. The issue was resolved in a few minutes after taking the truck back to the mechanic, but I now have little confidence that my steering wheel won't open again. I also noticed a couple of scratches on the steering wheel as a result of the repairs. I should also mention Ethan and other staff who were very friendly and opened doors for me when seeing that I was an old guy using a walker. Staff were friendly. For what it's worth, Acura of Honolulu has a very nice lobby that offers coffee, water, and snacks to customers while you wait. for service..... I did not see anything like this at the Tony Nissan lobby. More
Great service. This is our 2nd Nissan from Tony's, and our 3rd car purchase from them in 6 years. Will definitely be back when in the market again. This is our 2nd Nissan from Tony's, and our 3rd car purchase from them in 6 years. Will definitely be back when in the market again. More
Worst service dealer. Bad customer service. Bad or no communication. Had my leaf for 6 months to replace my defective battery cell and I had to chase them for information Bad customer service. Bad or no communication. Had my leaf for 6 months to replace my defective battery cell and I had to chase them for information all the time. More
Great customer service ! Matthew service writer always on it ! Gets me in and out ! Always nice to see Aloha ! Mahalo Matthew! Rich Parmenter Matthew service writer always on it ! Gets me in and out ! Always nice to see Aloha ! Mahalo Matthew! Rich Parmenter More