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Tony Nissan

Waipahu, HI

4.7
1,757 Reviews

94-1299 Ka Uka Blvd

Waipahu, HI

96797

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1,757 Reviews of Tony Nissan

June 26, 2025

Had an amazing experience with the dealership. Everyone was so helpful and very informative. Thank you. More

by Anna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ
Jun 27, 2025 -

Tony Nissan responded

Hello Anna, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Nissan! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

As always highly appreciated, very comfortable and relaxing environment from making appointment to waiting. I take my 12 years old cube there when I have time and money 💰 I wish car wash and detailin More

by Gemma
Recommend Dealer
Yes
Employees Worked With
Young man who greeted us, Ethan Karr
Jun 27, 2025 -

Tony Nissan responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 05, 2025

Tony Nissan continues to take good care of My 2006 FRONTIER,lots of ALOHA, Mahalo! More

by Herman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista
Jun 09, 2025 -

Tony Nissan responded

Hi Herman, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2025

Fast and Budget Friendly Service! ! Scheduling the appointment was easy and the Service Coordinator and Technicians are experts in their field. Much appreciated! More

by ronnie.ganoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Factora
Jun 08, 2025 -

Tony Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

Reception was very pleasant and professional all around with respect to greeting staff, onboarding staff, and technicians. More

by psleddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista, Patti Kaili, Ethan Karr
Jun 05, 2025 -

Tony Nissan responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2025

I had an appointment for two recalls related to airbags. The wait was over three hours. After service was completed, They gave me my keys and paperwork, (Thomas was great). However when I went to get in my More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Karr, Thomas Factora
May 24, 2025 -

Tony Nissan responded

Hi David, we regret to hear that you are displeased with your recent experience with us. Please contact our Service Manager, Stan Mull, at smull@tonygroup.com or 808-680-7169 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 19, 2025

They were very helpful, answered my questions when asked, took my car in earlier than my appointment. Overall, a good job. More

by d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Karr
May 22, 2025 -

Tony Nissan responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 12, 2025

Great service. This is our 2nd Nissan from Tony's, and our 3rd car purchase from them in 6 years. Will definitely be back when in the market again. More

by LSum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Chun-Ming
May 15, 2025 -

Tony Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

May 08, 2025

Worst service dealer. Bad customer service. Bad or no communication. Had my leaf for 6 months to replace my defective battery cell and I had to chase them for information More

by alancyn7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Factora
May 09, 2025 -

Tony Nissan responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to Stan Mull our Service Manager at smull@tonygroup.com or 808-680-7169 so we may assist you in moving forward towards a resolution.

May 07, 2025

Great customer service ! Matthew service writer always on it ! Gets me in and out ! Always nice to see Aloha ! Mahalo Matthew! Rich Parmenter More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cardenas
May 09, 2025 -

Tony Nissan responded

Hello Rich, we're happy you found our staff to be so supportive during your experience here at Tony Nissan. We are always more than happy to assist you if anything else comes up. Take care!

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