Brent Beck | Page 11

Very positive experience Brandon was very helpful and patient. He drove to our home twice [and has one more trip to make]! Many helpful employees at this dealer. Brandon was very helpful and patient. He drove to our home twice [and has one more trip to make]! Many helpful employees at this dealer. More

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First car made easy As a first-time car buyer I've been told to fear dealerships. Originally I only drove to the dealership to check out a car I was interested in before As a first-time car buyer I've been told to fear dealerships. Originally I only drove to the dealership to check out a car I was interested in before buying it from an online marketplace but a Salesman, Ron Lundberg, approached me and surprised me with both his kindness and knowledge of the vehicle. As a younger adult I usually have a hard time with salesmen taking me seriously but Ron treated me with dignity and respect throughout the whole process. Signing was very streamlined and Finance (I believe his name was Brent) did not try to over-sell warranties and additions. Ultimately, I am very satisfied with my vehicle and fully believe that they will take good care of me in the future. More

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Buying a used truck should always be this easy! Found the CHEVY truck we were looking for at Subaru Superstore in Chandler. Steve was so helpful, knowledgeable and PATIENT with us. We are taking the Found the CHEVY truck we were looking for at Subaru Superstore in Chandler. Steve was so helpful, knowledgeable and PATIENT with us. We are taking the truck back to Minnesota and everyone involved made sure that we understood every step to turn this perfect Arizona vehicle into the perfect Minnesota vehicle. Visit this dealership for your next car/truck. They really do take care of you. "Sam" More

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Darby is fantastic Darby is easily one of the best, most genuine sales people in the business. He truly cares about his customers and is so easy to work with. Darby is easily one of the best, most genuine sales people in the business. He truly cares about his customers and is so easy to work with. More

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Streamlined Excellence I was astounded by the brilliant service I received from Dave Griffin during my 1/15 visit to Subaru Superstore of Chandler. The moment that I met him I was astounded by the brilliant service I received from Dave Griffin during my 1/15 visit to Subaru Superstore of Chandler. The moment that I met him I knew that I was going to be in good hands. He treated me with respect and he oozes integrity. He seamlessly helped me find the car I was looking for and he never once pressured me to make the purchase. I could tell that he genuinely wanted to help me find something within my smaller budget. He explained pricing and ensured that I was clear on everything in front of me. This is my first Subaru, and I couldn't be more pleased with my purchase and my experience. If there were more managers like Dave Griffin in the industry, women like me would not feel intimidated by the experience and the entire car sales industry would benefit. I'm not into a lot of AI technology, but if we could clone Dave, that would be ideal. More

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Courteous and Helpful Sales Associates Brandon was courteous and NEVER pushy, encouraging us to take our time and helping us to understand the features of the different Outbacks. Even when Brandon was courteous and NEVER pushy, encouraging us to take our time and helping us to understand the features of the different Outbacks. Even when he was out sick he made sure someone at the showroom could look out for us, having particular models available for us to test drive. Ron was great when we came in for our test drive and vehicle pickup. Ron told us about the Phoenix Car Show where we could not only see many makes and models to narrow our search, but also that Subaru gave out coupons there. We appreciated very much the orientation that Dustin gave us with the all the tech and will be taking advantage of the catered monthly orientation class for new owners. Brent in finance was good to work with. He was a great listener and was flexible in establishing a finance plan for us. We highly recommend Chandler Subaru. More

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Scott was friendly and kind. He helped my wife purchase a used Volvo. He sat and talked with us through the entire process making it seem like the quickest purchase we have ever done. used Volvo. He sat and talked with us through the entire process making it seem like the quickest purchase we have ever done. More

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This was my first time buying a "new" car, let alone from a dealership. I came back day after day to check out my options and think about my decision. Even though I took over a week to decide, Tom was never a dealership. I came back day after day to check out my options and think about my decision. Even though I took over a week to decide, Tom was never pushy, only patient and genuinely helpful. Once I figured out what I wanted, he helped me compare with similar cars at other local dealerships. Ultimately I bought an Outback I am SUPER excited about from Tom and feel very confident in my purchase. Thank you to the whole team at Subaru that gave me such a great experience. I'll see you in 6,000 miles for an oil change! More

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Thomas Darby was amazing! He was patient he was very willing to explain and clarify things that I was confused about. I was agonizing over which colors Forrester I wanted, and he was so patient with me, willing to explain and clarify things that I was confused about. I was agonizing over which colors Forrester I wanted, and he was so patient with me, didn’t make me feel at all pressured to decide anything. He also completely explained how the pros and cons were for getting a loan or leasing a car and I feel very comfortable with the decision I made to lease More

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Excellent Car Buying Experienc We had a very positive buying experience working with Mr. Darby. He was exceptionally knowledgeable about the vehicle we were looking at and answered We had a very positive buying experience working with Mr. Darby. He was exceptionally knowledgeable about the vehicle we were looking at and answered an endless litany of questions for us. He treated with us with respect and was candid during negotiations but never made us feel pressured to purchase at any point. We found him to be personable and experienced and left feeling good about not just the vehicle but the dealership and would definitely return to the dealership and would ask to work with Mr. Darby in a minute or would feel comfortable recommending him to a friend. If only all car buying experiences were this positive! More

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