Brent Beck | Page 10

We bought our first Subaru in 2017 and have been impressed by both the vehicle performance and level of customer service provided during routine maintenance checks. This past week (August 2020) we r impressed by both the vehicle performance and level of customer service provided during routine maintenance checks. This past week (August 2020) we realized we needed another vehicle so decided to check out a few different models for our growing family. John Barravecchio was great to work with and made our experience even better than the first time. He showed us the models we wanted to see, had them ready on time for test drives and provided us with all the data we needed to make the best decision for our needs. All other staff that we worked with in the process were also welcoming and professional. We are grateful for everyone’s help in this process. More

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Best new car buying experience ever I emailed an inquiry on a new vehicle and got an immediate response from Griz. He was super knowledgeable and experienced. I didnt expect to drive a I emailed an inquiry on a new vehicle and got an immediate response from Griz. He was super knowledgeable and experienced. I didnt expect to drive away with a new car that day, but that’s exactly what happened and I couldn’t be happier. no haggle and fuss, just in and out. I would highly recommend the suburu superstore in chandler! More

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Nice Used Car Buying Experience! Yes, it IS possible to buy a used car from a dealer that is upfront, courteous, professional, friendly and helpful. We were looking for a nice, afford Yes, it IS possible to buy a used car from a dealer that is upfront, courteous, professional, friendly and helpful. We were looking for a nice, affordable used Toyota Camry that included a Blind Spot Monitor. Pretty specific needs! :-) Luckily for us, Subaru Superstore of Chandler had just taken in trade a 2012 Camry XLE hybrid with BSM. We had to wait about a week to see it, while they inspected and detailed it. It was worth the wait...it looks like a new car and has only 65k miles, and at a great price! When we arrived at the dealership for a test drive, we expected to see the car outside and ready for us to drive. We were concerned when we didn't see the car...and then went inside and discovered it was waiting in an air conditioned area for us to look at and drive. Nice! We dealt almost exclusively with John Barravecchio, with a little help from David Griffin. Both were great! We worked mostly with John and he's a really great guy -he even offered tips for selling our 2010 Camry when we decided not to trade it in. This dealership is first class and they sell really nice used cars with no pressure and no games. It was a very pleasant experience from start to finish and we highly recommend this dealership! More

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For my first time buying, it went as smoothly as I'd heard. Any time it seemed to stall, I was still given the best customer service and reassurance. heard. Any time it seemed to stall, I was still given the best customer service and reassurance. More

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This was my first trip to the Subaru Superstore let alone any Subaru dealership. I wanted to learn more about the vehicles as a good friend of mine has owned several a spoke highly. Everyone was very friendl any Subaru dealership. I wanted to learn more about the vehicles as a good friend of mine has owned several a spoke highly. Everyone was very friendly and knowledgeable about the product and my questions were answered. John was easy to work with as well as the staff "behind the counter", so I know own my first Subaru. The follow up has been great and helpful. More

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See my review below Sales personnel pleasant . Facilities were pleasant and clean. Operation appeared to be well managed. Good produce. Sales personnel kept us inform Sales personnel pleasant . Facilities were pleasant and clean. Operation appeared to be well managed. Good produce. Sales personnel kept us informed. The virus thing broke at this same time and confused the process. Didn't get the aftersale class . More

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This dealership is wonderful! They are honest, fast, kind, and very professional. The sales manager Mark and the vehicle specialist Steve and the finance officer Brent made this experience painless and kind, and very professional. The sales manager Mark and the vehicle specialist Steve and the finance officer Brent made this experience painless and happy and did everything they could to accommodate what I was looking for and what I needed. I highly recommend them and will shop there again. I live in Snowflake and was not able to come down and look at the vehicle but they worked with me over the phone and gave me an out the door price and sent me pictures and took time to make things work for me and when I got down to the dealership the price that was quoted, was that price, the vehicle was the vehicle we discussed and everything went very smooth. I just want to say thank you to everyone at Subaru and I love my Subaru! Shanna Laporte More

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Thorough and Helpful! Scott and team were very thorough in their descriptions of the car and its features (we're new to Subaru), and we were/are very well pleased with our Scott and team were very thorough in their descriptions of the car and its features (we're new to Subaru), and we were/are very well pleased with our purchase. Thank you! More

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New 2020 Subaru Legacy I have been going here to Chandler Subaru for my 2017 Outback for servicing and have always been very pleased with the dealership. I bought a new 2020 I have been going here to Chandler Subaru for my 2017 Outback for servicing and have always been very pleased with the dealership. I bought a new 2020 Subaru Legacy and couldn't be more pleased with the sales and financing also. I will certainly continue going here for servicing and future sales. More

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My wife and I have been contemplating getting a new family vehicle since our first child was born late last year. Having poor experiences with a local car dealership, we extended our search to the Phoe family vehicle since our first child was born late last year. Having poor experiences with a local car dealership, we extended our search to the Phoenix area and with an online inquiry I was lucky enough to end up with John Barravecchio. He contacted me with a written out email and not a copy/paste as I’d gotten elsewhere. He answered my questions precisely, was available when I had follow up questions, and didn’t rush us or put pressure on us in any way. I would, without question, send any friends or acquaintances to John at this dealership or any other he chooses to work at in the future. Subaru Superstore is lucky to have him as an employee as his method of sales was the major deciding factor in us purchasing from this location. Aside from his demeanor as a salesperson, he also gave us a great, hassle free deal on our 2020 Forester. Were very happy with our new vehicle and once again — thanks John. More

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