Brent Gustafson
Brent Gustafson at BMW of Ocala

Brent Gustafson

Assistant Service Manager

BMW of Ocala

5145 SW College Rd.
Ocala, FL 34474

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4.9
84 Reviews
4.9

84 Reviews

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84 Reviews of Brent Gustafson

March 23, 2026

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We came in to look for a replacement vehicle as our 2019 X5 had run out of the extended warranty. We met with Michael upon arrival who gathered information from us to guide us to the best vehicles to test-d More

by Grady
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Recommend Dealer
Yes

March 17, 2026

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I love my X3 and Brent makes sure it is running smoothly and looking it's best. More

by OLBRICHM
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Recommend Dealer
Yes
Mar 19, 2026

BMW of Ocala responded

Thank you for the great review! We're so glad you love your X3 and enjoy working with Brent, we look forward to your next visit!

March 02, 2026

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I have been dealing with BMW of Ocala since 2021 when I purchased my X1. This is a first class business, for five years Brent Gustafson, the service manager and his team have done an excellent job keeping More

by ernestounanue
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 02, 2026

BMW of Ocala responded

Thank you for sharing your experience! We’re thrilled to hear Brent and the team have kept your X1 in great shape for the past five years. It’s also wonderful that Antonio Suarez could guide you so professionally and knowledgeably through your X5 Hybrid purchase. We truly appreciate your loyalty and recommendation!

February 25, 2026

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Antonio helped me to find the right car! The team were very friendly and Frank helped me with financial. I’m very happy with my new car! More

by Louisianne
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Recommend Dealer
Yes
Mar 02, 2026

BMW of Ocala responded

Thank you for your review! We’re thrilled Antonio and our team could help you find the right car, and that Frank made the process easy. Enjoy your new vehicle, and we appreciate your business!

May 24, 2025

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BMW of Ocala ALWAYS goes above and beyond my expectations. I’ve never dealt with a car company like yours. More

by traci.mcdavitt
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Recommend Dealer
Yes

Other Employees Tagged: Robert Czaplicki, Emanuel Tortorici , Sheik Bakhsh

May 27, 2025

BMW of Ocala responded

Thank you so much for your kind words! We’re thrilled to hear that your experience with BMW of Ocala continues to exceed your expectations. It means a lot to us to know we stand out, and we truly appreciate your loyalty and support. We look forward to serving you again soon!

January 01, 2025

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The service department did a very good job on the recall for my x3. Also did a wonderful wash job when they were finished. More

by Norma
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Recommend Dealer
Yes
Jan 02, 2025

BMW of Ocala responded

Thank you so much for your positive feedback! We're thrilled to hear that our service department took great care of your X3 and that you were happy with the recall work and the wash job. We truly appreciate your kind words and are grateful for the opportunity to assist you. If you need anything else in the future, please don’t hesitate to reach out!

December 14, 2024

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Brent , the manager is outstanding. The work on my 3 series and 7 series could not have been better. Every employee that I have met over the 12 years that I have been a customer has bee More

by ffhughes
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2024

BMW of Ocala responded

Thank you so much for your kind words! We truly appreciate your loyalty over the past 12 years and are thrilled to hear that Brent and the entire team have consistently provided you with outstanding service. We're proud to have earned your trust, and it means a lot to us to know that our sales and maintenance teams have made such a positive impact. We look forward to continuing to serve you and your vehicles for many more years to come!

September 27, 2024

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This dealership has been very helpful to me with my BMW. If it needs service they let me know and send someone to pick the car up and service and return it. It is a big time saver for me in my work. They More

by Kjoanbender
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Recommend Dealer
Yes
Sep 30, 2024

BMW of Ocala responded

Thank you so much for your kind words! We're thrilled to hear that our service has made a positive impact on your experience with your BMW. We strive to provide excellent service and convenience for our customers, and it’s great to know that our pickup and delivery option is helping save you time. We appreciate your trust in us and look forward to continuing to provide you with top-notch care. Safe driving!

September 19, 2024

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Recently widowed, I have had a very pleasant experience with my Service Manager, Brent Gustafson, whenever my 2015 X5 needed its "annual." I feel very comfortable with his knowledge and personality as well More

by Carole
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Recommend Dealer
Yes
Sep 24, 2024

BMW of Ocala responded

Thank you for your heartfelt review. We're so glad to hear that Brent and our team have provided you with a pleasant experience during your visits. It’s wonderful to know you feel comfortable and well cared for. We truly appreciate your kind words and support. If you ever need anything else, don’t hesitate to reach out. We’re here for you!

September 12, 2024

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Service was excellent as it usually is at BMW of Ocala. Keep doing what you do best. More

by cdickinson6
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Recommend Dealer
Yes
Sep 12, 2024

BMW of Ocala responded

We’re thrilled to hear that you consistently receive excellent service at BMW of Ocala. We appreciate your continued support and kind words. Rest assured, we’ll keep striving to maintain the high standards you’ve come to expect. If there’s anything else we can assist you with, please let us know!

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