Brent Smith | Page 4

Another quick and easy purchase Needed to replace a totaled car for college age son. Found a nice late model bargain. While contemplating the purchase, someone noticed the engine t Needed to replace a totaled car for college age son. Found a nice late model bargain. While contemplating the purchase, someone noticed the engine throttle was not quite right. When we returned to make a purchase, we were informed that the car was in the shop to get the throttle body replaced, and to tweak the A/C. They could have just shipped the car back to the auction lot, but FLOC fixed it and sold it to me at the originally quoted price. More

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A great car buying experience! Our interest was in the new 2020 Ford Explorer. I was downsizing from a Yukon Denali XL but still wanted room inside and third sets. My son had purch Our interest was in the new 2020 Ford Explorer. I was downsizing from a Yukon Denali XL but still wanted room inside and third sets. My son had purchased several Ford trucks from Cookeville Ford through Ethan Deloach and had Ethan notify him when a new Explorer came in. Upon arriving I mistakenly asked for a Brent and was connected with Brent Smith who immediately took great care of us and upon realizing my error in contacts he immediately pulled Ethan into our sales relationship too. It was refreshing to witness such teamwork regarding the sell. Both gentlemen were professional yet very personable in their dealings with us. Their knowlege of your vehicles was superb and they took great interest in training us well on our new Explorer Limited options and use. I love my new Explorer! More

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Easy to work with and very helpful Brent was very helpful. He went over the car with us so that we understood everything. I would recommend Brent to anyone looking for a new car. Brent was very helpful. He went over the car with us so that we understood everything. I would recommend Brent to anyone looking for a new car. More

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A long, but enjoyable experience I went in on a Wednesday morning to test drive an escape, after doing some research on other crossover suvs. I didn’t plan to buy that day, but Brent I went in on a Wednesday morning to test drive an escape, after doing some research on other crossover suvs. I didn’t plan to buy that day, but Brent gave a great experience. He was friendly and informative. He was patient with me about my indecisiveness, and made sure I got any and all information I could as quickly as possible. I had to finalize a few things before buying, so left, but was so convinced with the car because of him, that I came back later that day and left with a brand new Escape. More

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Everyone was very customer service oriented and was very pleased with everyone I came in contact with. I am a sales person myself and I know how important that is. and was very pleased with everyone I came in contact with. I am a sales person myself and I know how important that is. More

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Quality Service I have purchased three vehicles from Brent Smith and he has always gone above and beyond to meet my needs. Give that boy a raise! I have purchased three vehicles from Brent Smith and he has always gone above and beyond to meet my needs. Give that boy a raise! More

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No hassle everybody was nice clean-cut and polite I would recommend thisFord dealership to any buddy Very professional plenty of coffee The dealership was ver everybody was nice clean-cut and polite I would recommend thisFord dealership to any buddy Very professional plenty of coffee The dealership was very clean More

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Excellent service Ethan and Brent are the best salesmen we have ever dealt with. The will do everything possible to get the deal done. Great personalities. Extremely f Ethan and Brent are the best salesmen we have ever dealt with. The will do everything possible to get the deal done. Great personalities. Extremely friendly. More

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Best dealership in TN !!!! FLOC is a top notch dealership and I would recommend them to any family or friends that are looking for a new or used vehicle. Rock bottom prices and FLOC is a top notch dealership and I would recommend them to any family or friends that are looking for a new or used vehicle. Rock bottom prices and top of the line service in the same place is hard to find in a car lot but this place meets and exceeds and expectations !!!!! More

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