Brent Steed
Brent Steed at Ken Ganley Kia Alliance

Brent Steed | Page 4

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.9
92 Reviews

Hi, I’m Brent! I’ve been a Service Advisor for over 23 years, and I still love what I do—helping people take care of their vehicles with honesty and confidence. I believe great service starts with clear communication and treating every customer like family. Whether you're in for routine maintenance or something unexpected, I’m here to make the process simple, stress-free, and transparent. My goal is to make sure you leave feeling taken care of and confident in every visit.

4.9

92 Reviews

Write a Review

92 Reviews of Brent Steed

December 12, 2025

Dealership Rating
Employee Rating

Serve as always the best, great people, everyone is pleasant and professional from sales to service center. At my age I have bought several cars from several dealers but none can compare to the people More

by sharronwright606
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Reed

Dec 19, 2025

Ken Ganley Kia Alliance responded

So happy you had a great visit with us! Hope you come see us again! Take care!

Dec 12, 2025

sharronwright606 responded

Everyone at Ken Ganley Alliance is helpful, friendly and they listen to what you need. I love my Seltos, and the service is fantastic.

December 10, 2025

Dealership Rating
Employee Rating

Their professionalism, their knowledge of how and why my car may need service, and lastly the friendliness of the staff, from sales to service at Ken Ganley, Alliance, Ohio!! More

by bkpalmer1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Dec 11, 2025

Ken Ganley Kia Alliance responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 09, 2025

Dealership Rating
Employee Rating

Ken Ganley Kia Alliance is a very nice dealership. The staff there are really kind and helpful. More

by K Zachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review and great feedback! We appreciate you! Come see us again! Have a great Holiday!

December 06, 2025

Dealership Rating
Employee Rating

We always get awesome service. Very informative, courteous, and helpful. We would recommend this dealership. More

by Doofybaby54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Dec 08, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 22, 2025

Dealership Rating
Employee Rating

Everything promised was accomplished. Time promised, and length of time to wait. Brent was very helpful. More

by mberry59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2025

Ken Ganley Kia Alliance responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2025

Dealership Rating
Employee Rating

I have always had a great experience here, every part of the team treats you with respect and communicates very well. More

by madelinekreidler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Moore

Nov 16, 2025

Ken Ganley Kia Alliance responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2025

Dealership Rating
Employee Rating

Good service and salesman very courteous polite I I would tell anyone that looking for a car to come here More

by lewedan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Nov 16, 2025

Ken Ganley Kia Alliance responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 11, 2025

Dealership Rating
Employee Rating

They went over and above, even helping me with my phone setup for my car. More

by odeyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Ken Ganley Kia Alliance responded

Thank you for the 5 star review and great feedback! Just let us know if you need anything in the future! Have a wonderful day!

November 07, 2025

Dealership Rating
Employee Rating

Ken Ganley Kia has been servicing my car for a few years now and I wouldn’t trust anyone else. They are professional and very proficient at fixing whatever needs my car has required. I appreciate this deale More

by cheril96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Nov 09, 2025

Ken Ganley Kia Alliance responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2025

Dealership Rating
Employee Rating

Service dept is horrible, asked for one specific test to be done. They sent me a list next day of a bunch of total xx repairs they wanted to do and then tried to bill me for the inspection.. which was never More

by Puck_954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2025

Ken Ganley Kia Alliance responded

We are sorry to hear you are not pleased with your recent visit with us. Please reach out to the Service Manager today to see if we can resolve any concerns. Thank you and hope to speak with you soon!

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