Brent Steed
Brent Steed at Ken Ganley Kia Alliance

Brent Steed | Page 5

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.9
107 Reviews

Hi, I’m Brent! I’ve been a Service Advisor for over 23 years, and I still love what I do—helping people take care of their vehicles with honesty and confidence. I believe great service starts with clear communication and treating every customer like family. Whether you're in for routine maintenance or something unexpected, I’m here to make the process simple, stress-free, and transparent. My goal is to make sure you leave feeling taken care of and confident in every visit.

4.9

107 Reviews

Write a Review

107 Reviews of Brent Steed

January 06, 2026

Dealership Rating
Employee Rating

So far so good. Just got the first oil change and filter. Great service and More

by scottkestner63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Jan 08, 2026

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2025

Dealership Rating
Employee Rating

Great people great service. I’ve only had great experience here. They make you feel like you are priority More

by Shawn.p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kam Wong, Xander Dugan, Steven Holodnak , Patrick dunn

Jan 03, 2026

Ken Ganley Kia Alliance responded

Hi Shawn, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 15, 2025

Dealership Rating
Employee Rating

Good experience with service department. Explained process and was very courteous. Waited for repair in waiting area. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Ken Ganley Kia Alliance responded

Thank you Ray for the great feedback! Have a great Holiday!

December 14, 2025

Dealership Rating
Employee Rating

Awesome, quick, processional, courtesy, Santa was also arriving so plenty of goodies out lol. Definitely a Kia fan for life More

by katrina_angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Dec 19, 2025

Ken Ganley Kia Alliance responded

Hey Katrina! Thank you for the great review and kind words! We appreciate you! Have a great day!

December 12, 2025

Dealership Rating
Employee Rating

Good fast reliable service. Always on time and good communication with the techs when in. More

by abirhoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Dec 19, 2025

Ken Ganley Kia Alliance responded

Thank you for the 5 star review! So happy to hear you had a great visit with us! Have a great Holiday!

December 12, 2025

Dealership Rating
Employee Rating

Serve as always the best, great people, everyone is pleasant and professional from sales to service center. At my age I have bought several cars from several dealers but none can compare to the people More

by sharronwright606
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Reed

Dec 19, 2025

Ken Ganley Kia Alliance responded

So happy you had a great visit with us! Hope you come see us again! Take care!

Dec 12, 2025

sharronwright606 responded

Everyone at Ken Ganley Alliance is helpful, friendly and they listen to what you need. I love my Seltos, and the service is fantastic.

December 10, 2025

Dealership Rating
Employee Rating

Their professionalism, their knowledge of how and why my car may need service, and lastly the friendliness of the staff, from sales to service at Ken Ganley, Alliance, Ohio!! More

by bkpalmer1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Dec 11, 2025

Ken Ganley Kia Alliance responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 09, 2025

Dealership Rating
Employee Rating

Ken Ganley Kia Alliance is a very nice dealership. The staff there are really kind and helpful. More

by K Zachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review and great feedback! We appreciate you! Come see us again! Have a great Holiday!

December 06, 2025

Dealership Rating
Employee Rating

We always get awesome service. Very informative, courteous, and helpful. We would recommend this dealership. More

by Doofybaby54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Dec 08, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 22, 2025

Dealership Rating
Employee Rating

Everything promised was accomplished. Time promised, and length of time to wait. Brent was very helpful. More

by mberry59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2025

Ken Ganley Kia Alliance responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

...
5
...

Dealership Inventory (265 Vehicles)

used 2023 Ford Maverick car, priced at $25,948
2023 Ford Maverick
used
Iconic Silver Metallic exterior
Automatic
All-wheel Drive
new 2027 Kia Seltos car, priced at $30,908
2027 Kia Seltos
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
used 2025 Ford F-150 car, priced at $37,348
2025 Ford F-150
used
Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Kia Sportage car, priced at $34,668
2026 Kia Sportage
new
Gray exterior
Automatic
All-wheel Drive
new 2027 Kia Seltos car, priced at $30,553
2027 Kia Seltos
new
Terrain Brown exterior
Automatic
All-wheel Drive
new 2026 Kia K5 car, priced at $27,353
2026 Kia K5
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive