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Brent Steed
Brent Steed at Ken Ganley Kia Alliance

Brent Steed | Page 5

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.9
92 Reviews

Hi, I’m Brent! I’ve been a Service Advisor for over 23 years, and I still love what I do—helping people take care of their vehicles with honesty and confidence. I believe great service starts with clear communication and treating every customer like family. Whether you're in for routine maintenance or something unexpected, I’m here to make the process simple, stress-free, and transparent. My goal is to make sure you leave feeling taken care of and confident in every visit.

4.9

92 Reviews

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92 Reviews of Brent Steed

October 30, 2025

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Employee Rating

Greeted pleasantly when she arrived. Introduced himself and told me how long it would be - he was right. Waiting area clean, bright and comfortable! Great first impression! More

by JDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown

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Oct 31, 2025

Ken Ganley Kia Alliance responded

So happy to hear you had a great visit with us! Please keep us in mind in the future! Hope to see you again soon! Have a wonderful day!

October 28, 2025

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Employee Rating

I had my Telluride serviced today at Ken Ganley Kia in Alliance and the service was excellent. From the moment I walked in until I left Steve and the gang were just awesome!!! More

by rmiller929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown

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Oct 29, 2025

Ken Ganley Kia Alliance responded

So glad to hear you had a great visit with us! Please reach out if you need anything in the future! We appreciate you! Have a splendid day!!

October 28, 2025

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Employee Rating

Very pleasant people to work with. Always making sure you are informed of what is going on. They make sure you are comfortable while there. More

by tammy_jean43
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Oct 29, 2025

Ken Ganley Kia Alliance responded

Thank you for the 5 star review! We are so happy to hear you had a great visit with us! Thank you!!

October 25, 2025

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Employee Rating

They always explain work being done. Brent was great to work with and let me know what would be needed next visit. More

by schnauzers73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 23, 2025

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Employee Rating

Outstanding service and team! Thank you Brent for always providing such excellent service! I highly recommend Ken Ganley Kia in Alliance! More

by bolestalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

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Oct 25, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! We appreciate your business! Come see us again! Have a wonderful day!

October 22, 2025

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Employee Rating

Always wondered service. They go above and beyond every time I am there without fail. More

by happyrn03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Davis, Steven Holodnak, Mike DeLisi, Steve Brown

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Oct 25, 2025

Ken Ganley Kia Alliance responded

We are so pleased to hear you had a great service visit with us here at Ken Ganley Kia Alliance! Please reach out if you need anything in the future! Enjoy your day!

October 17, 2025

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Employee Rating

I had a great service appointment. All the staff was very nice and accommodating. I will go back More

by Kristylmiller08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2025

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Employee Rating

Mike, Brent and Steve were as amazing as always. I won’t take my car anywhere else More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kam Wong, Lauren Rykalla, Josh Davis, Steven Holodnak, Mike DeLisi, Mark Haggarty, Steve Brown, Josh Townsend , Aaron Flynn

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Oct 18, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review!! We appreciate you and look forward to seeing you in the future! Take care!

October 13, 2025

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Employee Rating

Always a pleasant visit to the Alliance Ohio Ken Ganley KIA! Staff is always attentive and friendly! Wait time is always as promised and the amenities are a luxurious plus! Thanks Brent Steed and crew for More

by Corcorcorey90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown

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Oct 16, 2025

Ken Ganley Kia Alliance responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2025

Dealership Rating
Employee Rating

Everyone was very pleasant as always did the job made sure I had a car to drive and I will be back. More

by lmallo60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 04, 2025

Ken Ganley Kia Alliance responded

We are so happy to hear you had a great visit with us! We appreciate you! Take care!

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