Brent Swartz | Page 21

Best crew in town The customer service I received from the crew at O'daniels was above and beyond what I expected. I wasn't just another customer to them, I was family The customer service I received from the crew at O'daniels was above and beyond what I expected. I wasn't just another customer to them, I was family, at least that's how they made me feel. I went in to buy new explorer and they listened to my needs, and told me that in my situation a lease would work out better for me. Phil my salesman did an exceptional job answering all my questions and explaining all the new features to me. I will send anybody looking for a new or used car to Phil, very patient and friendly and most of all helpful. Once we figured out what I wanted Brent found it and got it to the dealership over night. still cant believe how he did that thank you Brent. from there it was on to financing. Mike made that effortless, he came in under my budget, it was almost like they were paying me to take this explorer. very organized and efficient from beginning to end. O'daniels and there crew is amazing. Definitely go there to get your next vehicle.You wont be disappointed! More

Report | Print

O’Daniel Ford Review My salesman, Ron, was very nice to get along with and did everything that he could to steer me in the right direction of truck. He was never too pushy My salesman, Ron, was very nice to get along with and did everything that he could to steer me in the right direction of truck. He was never too pushy to get me to sign for things that I was not interested in. I would highly recommend the team at O’Daniel’s anytime! More

Report | Print

Received an awful deal on a F 250 We saw the truck online and drove to Indiana to buy it. There was no real negotiation on price. Finance person asked me to sign a blank page. We paid We saw the truck online and drove to Indiana to buy it. There was no real negotiation on price. Finance person asked me to sign a blank page. We paid cash and felt as if we were rushed through and not taken seriously. Pointed out problems with no offer to fix or guidance on what to do. Spent $700 on what the salesman’s claimed were minor repairs. The truck has a Broken leaf spring within a month of purchase. More

Report | Print

Awesome experience!! Ethan was super great to deal with. No bickering back and forth on numbers! Great, great experience!! Would highly recommend to anyone wanting to pur Ethan was super great to deal with. No bickering back and forth on numbers! Great, great experience!! Would highly recommend to anyone wanting to purchase a new or used vehicle! More

Report | Print

Another excellent experience! I have been a customer of the O'Daniel's for many years and that trend will continue after my most recent experience at O'Daniel Ford Mitsubishi in Ne I have been a customer of the O'Daniel's for many years and that trend will continue after my most recent experience at O'Daniel Ford Mitsubishi in New Haven. I initially drove onto the lot to gather information about leasing a vehicle since my current car was approaching 100K miles with many payments remaining. Why did I choose O'daniel Ford? The staff at O'Daniel Ford treated my wife so well during her two vehicle transactions there that I started taking my Jeep there for service 2 years ago and was impressed on that end as well. I was able to chat with Doug Taylor about my leasing questions and he explained the entire process and was tremendously helpful in giving me all the information necessary to make a decision without any pressure whatsoever. After our initial conversation, Doug and Sales Manager Brent Swartz crunched numbers and gave me figures on several vehicles. I test drove a couple vehicles and decided on one that fits my needs perfectly. Mike Everson explained financing and we got the paperwork done in minutes. I spoke with Service Manager Mike Lothamer who I've trusted with my family's cars as long as I can remember so I felt comfortable with the entire transaction. At O'Daniel Ford Mitsubishi, each time you drive on to the lot or walk into a showroom, you see the same familiar faces and and that means something in this day and age. I would highly recommend O'Daniel Ford Mitsubishi to anyone looking to buy or lease a car, truck, SUV or commercial vehicle. My wife and I will be back! More

Report | Print

Great place to buy a car Phoenix did a great job explaining all the options on our Escape. He was very knowledgeable & professional & represented the dealership very well. No Phoenix did a great job explaining all the options on our Escape. He was very knowledgeable & professional & represented the dealership very well. No surprises! Will recommend for my friends to ask for Phoenix! More

Report | Print

Seamless The salesperson Phoenix was polite courteous and most of all accurate. From knowing the product and how to operate it.... As well as the financing and The salesperson Phoenix was polite courteous and most of all accurate. From knowing the product and how to operate it.... As well as the financing and the different options that were available. A very time-efficient individual stayed on task and his numbers were accurate as well the product that was online was what was in the parking lot and what we bought,.. More

Report | Print

Great Used Car Department! Worked with Kenny Miller to acquire a 2007 SAAB 9-3 Convertible. As an out of state purchaser this required a little extra coordination, and work on h Worked with Kenny Miller to acquire a 2007 SAAB 9-3 Convertible. As an out of state purchaser this required a little extra coordination, and work on his part. To further complicate this, the vehicle was a surprise anniversary gift for my wife, so limited communication. Drove 200+ miles for the test drive and purchase. They added a new battery and tires, and I returned a week later to pick up the well detailed and plated car after hours, Kenny stayed late so we could get the car for a next day surprise. The transaction went off without a hitch due to their extra efforts, and the surprise was accomplished! Thanks for a great transaction! More

Report | Print

Pleasantly surprised In the past we have had different experiences as far as dealerships go. One thing was always the same. The wait. That wasn’t the case here. We went, f In the past we have had different experiences as far as dealerships go. One thing was always the same. The wait. That wasn’t the case here. We went, found the car we liked, they allowed us to keep it overnight. In the mean time, they worked out all of the financial details so that when we went back in, all we had to do was sign the paperwork and go! To top it off, the vehicle was priced significantly under what comparable vehicles at other vehicles were priced! More

Report | Print

new vehicle Ron Coen found my wife a ruby red 2018 explorer that she wanted. Mike Everson made it happen. This is the 3rd vehicle we had purchase from O'Daniel si Ron Coen found my wife a ruby red 2018 explorer that she wanted. Mike Everson made it happen. This is the 3rd vehicle we had purchase from O'Daniel since 2001. Always had good service too. More

Report | Print