Bret Hines | Page 62

Exlent service My situations where solved with no issue. The car was washed and cleaned. My experience was perfect I have no problem racomanding the center to any on My situations where solved with no issue. The car was washed and cleaned. My experience was perfect I have no problem racomanding the center to any one. More

by PMADIA Verified Customer Verified Customer

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The best Rallye BMW is the best service department in the country I guarantee it and I would bet on it, and I’m not talking about a service department that tak Rallye BMW is the best service department in the country I guarantee it and I would bet on it, and I’m not talking about a service department that takes in a max of 50 cars a day this department takes in over a 100 cars a day everyday always friendly always happy and willing to help anyone. If you don’t like there service there your the problem not them. More

by GIANNIMARINI27 Verified Customer Verified Customer

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Excellent job My car service was taken care of in a professional manner. I am satisfied with the service I received. Staff obviously experienced. Than you so very My car service was taken care of in a professional manner. I am satisfied with the service I received. Staff obviously experienced. Than you so very much More

by BENJAMINCHERRY94 Verified Customer Verified Customer

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Excellent Service! Everyone was very friendly and they kept me updated on the progress of the service being completed. There was no wait time and it was very efficient. Everyone was very friendly and they kept me updated on the progress of the service being completed. There was no wait time and it was very efficient. More

by CCORWIN1 Verified Customer Verified Customer

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Best Dealership on Long Island Rallye treats their clients with the utmost respect and are very accommodating. Service level is excellent, loaners are clean and usually with very l Rallye treats their clients with the utmost respect and are very accommodating. Service level is excellent, loaners are clean and usually with very low mileage. More

by moncada.s Verified Customer Verified Customer

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efficient Efficient service, very knowledgable. He kept me up to date on repairs and cost. Everything was very easy to deal with. Loaner car was absolutely per Efficient service, very knowledgable. He kept me up to date on repairs and cost. Everything was very easy to deal with. Loaner car was absolutely perfect. More

by lori.costello Verified Customer Verified Customer

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Thankful for a dealership like Rallye BMW I wouldn't go to another BMW other than this one. At Rallye, they make you feel welcome before you even get out of your car. The valet and service coo I wouldn't go to another BMW other than this one. At Rallye, they make you feel welcome before you even get out of your car. The valet and service coordinators are very polite and everyone seems to be working hard, which is very important to me. It made me feel comfortable leaving my vehicle in the possession of someone else other than myself. They made it clear that my car would not be washed after service as I requested although they do have a fabulous car wash on site where you can go visit 10am to 3pm during the week complimentary. I set an appointment with Dennis who is an excellent service advisor. Dennis made sure that all my concerns were documented correctly and even introduced me to the service manager Christopher Blanco who also made sure that all my concerns were met as I was dealing with a tough situation. I was stressed going in knowing I've been to other dealers in the passed and have not received even close the same customer service that rallye offers. I was contacted two days later that my vehicle was ready and picked up same day in a timely manner. I received my car back in the same condition as I left it in as I declined car wash. The technician Roy was also a big part in making my experience here amazing. I did not have to return my vehicle for any of the issues I had before or any new ones. He left a card in my car letting me know he was the one who worked on it. I will be returning as I believe this place is running a great honest business. I drive a 2011 BMW M3 and I sent feel comfortable bringing my car to other places. If you're looking for a place where you can trust, go to rallye bmw. More

by JJCHARLES Verified Customer Verified Customer

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Excellent Bret made sure that my 530 BMW service appointment was handled in a friendly and professional manner. The rest of the staff at Rallye were very prof Bret made sure that my 530 BMW service appointment was handled in a friendly and professional manner. The rest of the staff at Rallye were very professional More

by NORMAN50 Verified Customer Verified Customer

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Service Everyone at Rallye Bmw was friendly and answered all of my questions. The service was performed on time and the staff was excellent and met all of my Everyone at Rallye Bmw was friendly and answered all of my questions. The service was performed on time and the staff was excellent and met all of my needs More

by EASYWINNER39 Verified Customer Verified Customer

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SImply Excellent Care and Genuince Concern for it’s Customer I’ve been working with Rallye BMW for many years. I’m a exclusive 7-Series owner for more than 25 years, and with all cars, they have issues, but Rall I’ve been working with Rallye BMW for many years. I’m a exclusive 7-Series owner for more than 25 years, and with all cars, they have issues, but Rallye BMW takes the pain out of those particular issues. My time at Rallye BMW has restored my faith in car dealerships (t least this one), including their sales force which truly allows me to enjoy one of America’s dreams to own a car, even a luxury automobile. As for sales, I’ve NEVER been pressured in any way, and have had my sales representative alway go out of his way to make sure I receive all discounts and appropriate features in my purchase. In other words, at times I’ve been talked out of an option as my representative understood me and know it wouldn’t make sense to spend.unncessary money. Zero pressure sales is rare in any manufaturer’s sales shops. As for Service, Rallye sincerely goes out of their way to make make sure their customers a completely satisfied whether you own a 3-series or 7-Series. I can say this as I send time with all members of the Rallye BMW team from sales, service and the Valet team. They truly all care. When I think of maybe switching car brands to to shake thinks up after so many years, I just can’t because that would mean leaving Rallye BMW. More

by dlobel Verified Customer Verified Customer

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