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Bret Hines
728 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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728 Reviews of Bret Hines
October 18, 2018
Excellent customer service Very fast, professional and personalized attention provided at the service center. It was a pleasure to bring my car in to this location. I was gre Very fast, professional and personalized attention provided at the service center. It was a pleasure to bring my car in to this location. I was greeted by Bret- who walked me through the whole process. He was very informative, polite and friendly. I also had the opportunity to meet and chat about my problem with a Mike Koslow- who was also very knowlegable and helpful and great to speak with. Thank you again More
by LTHYNES
Verified CustomerOther Employees Tagged: Mike Kozlow
October 11, 2018
veey helpful It is always an easy process to make an appointment and get a loaner, if needed. Free car wash is an extra added positive service! It is always an easy process to make an appointment and get a loaner, if needed. Free car wash is an extra added positive service! More
by JELFELDMAN
Other Employees Tagged: George Kanes, Adam Romano
October 05, 2018
Love them Love my experience with Rallye... Always top notch..... Very friendly and professional. Facility is always immaculate. Been to a few dealerships, Love my experience with Rallye... Always top notch..... Very friendly and professional. Facility is always immaculate. Been to a few dealerships, by far the best More
by CYROB68
Other Employees Tagged: Robert Wachsman, Christopher Blanco , David O’Neill
September 30, 2018
Excellent customer service! I took my BMW X5 for service and they were great and helpful. Easy to make an appointment and had a chance to grab a loaner. I took my BMW X5 for service and they were great and helpful. Easy to make an appointment and had a chance to grab a loaner. More
by UNPENY
Other Employees Tagged: Brandon Tibbals
September 23, 2018
Excellent service Bret always goes out of his way to accommodate me even if i don’t have an appointment. I would only use him when i need service Bret always goes out of his way to accommodate me even if i don’t have an appointment. I would only use him when i need service More
by RIAZ.SHAW
September 23, 2018
Service Overall from start to finish experience was pleasant. From initial greeting to getting the car back All the staff were coorteous, professional and Overall from start to finish experience was pleasant. From initial greeting to getting the car back All the staff were coorteous, professional and very caring A very pleasant experience More
by VIREN.BATRA
September 20, 2018
first class service Very helpful. they go out of the way to make your visit as pleasant as possible and then they wash your car. There customer waiting area is very ni Very helpful. they go out of the way to make your visit as pleasant as possible and then they wash your car. There customer waiting area is very nice More
by Eaglechair
Other Employees Tagged: George Javier, Michael Corssen
September 09, 2018
Always best service. Rallye BMW has best service. I have been to many BMW service centers but by far Rallye is the best. Thanks guys. Keep up the great work ! Rallye BMW has best service. I have been to many BMW service centers but by far Rallye is the best. Thanks guys. Keep up the great work ! More
by MMOON710
Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz, Scott Robinson , Matthew Carlson, James DelVecchio, Alex Echeverry, David O’Neill, Jessica Paniagua, Adam Romano
September 05, 2018
service I found the representatives were courteous and extremely knowledgeable took that extra step so everything in servicing my vehicle would be beyond t I found the representatives were courteous and extremely knowledgeable took that extra step so everything in servicing my vehicle would be beyond the usual service expectations More
by RICHARD95
Other Employees Tagged: Michael Corssen , Dominick DeChiara, James DelVecchio
August 24, 2018
New tires and alignment Excellent service. Go out of their way to take care of any issue with ur vehicle. Chris Blanco took care of the notice on my car. Excellent service. Go out of their way to take care of any issue with ur vehicle. Chris Blanco took care of the notice on my car. More
by Sara S
Other Employees Tagged: Christopher Blanco
