Bret Macy | Page 2

Very unhappy with the condition my car came in, completely dirty not sure why I was charged $1500 for them to clean the car for it to arrive with the seats covered in dirt. Car is also really badly completely dirty not sure why I was charged $1500 for them to clean the car for it to arrive with the seats covered in dirt. Car is also really badly scratched which was not disclosed to me which I was offered a $30 paint pen. Extremely disappointed. Do not recommend this dealership Edit: dealership said they resolved the issue but never did More

by andreakula0217 Verified Customer Verified Customer

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May 25, 2023 RJEDISON VERIFIED CUSTOMER Worst dealer ever … sold me bad car. Entire team was unresponsive to my calls & issues. New car was out of oil before I arrived home. Was not pre-serviced befo ever … sold me bad car. Entire team was unresponsive to my calls & issues. New car was out of oil before I arrived home. Was not pre-serviced before sale. Many phone users & saved locations were in the MMI data system. Many add on accessories were not initially with the car. Car had not been prepped, wash or waxed. Main key FOB did not work even after several battery changes. Dealer did not provide loaner for additional service required. Had to rent at Enterprise where I was provided an old Elantra with over 60k miles & wasn’t reimbursed for my gas nor expenses as promised. Dealer did not accept Costco Audi coupon for my new purchase. Was kept waiting for very long periods of time due to dealers neglect in preparing the car for delivery. Still waiting to hear back from general managers to return car. Stay away from this dealer … More

by RJEDISON Verified Customer Verified Customer

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Worst dealer ever … sold me bad car. Entire team was unresponsive to my calls & issues. New car was out of oil before I arrived home. Was not pre-serviced before sale. Many phone users Entire team was unresponsive to my calls & issues. New car was out of oil before I arrived home. Was not pre-serviced before sale. Many phone users & saved locations were in the MMI data system. Many add on accessories were not initially with the car. Car had not been prepped, wash or waxed. Main key FOB did not work even after several battery changes. Dealer did not provide loaner for additional service required. Had to rent at Enterprise where I was provided an old Elantra with over 60k miles & wasn’t reimbursed for my gas nor expenses as promised. Dealer did not accept Costco Audi coupon for my new purchase. Was kept waiting for very long periods of time due to dealers neglect in preparing the car for delivery. Still waiting to hear back from general managers to return car. Stay away from this dealer … More

by RJEDISON Verified Customer Verified Customer

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Always above board! Steve Meyer is an excellent service representative, he and management play a very important role as to why I continue to come back to Audi to buy car Steve Meyer is an excellent service representative, he and management play a very important role as to why I continue to come back to Audi to buy cars. Everything he does and all interactions have been nothing less than phenomenal service, above board. You are lucky to have him, and I hope he's well taken care of. I did not realize this was a review for the dealership as a whole, I initially thought it was for the most recent service. I would like to also acknowledge the amazing service and attention to their customer by management, Bret Macy, and the sales team, including, without limitation to, Mike Rakowski and Brendan Smith. I realize shopping at a car dealer can be stressful for something many have an affinity over, vehicles, but if you are in the market for an amazing car and experience, you will find one at Audi of Coral Springs. More

by DANIELJSHAMY Verified Customer Verified Customer

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Great experience, and very talented associates work at this dealership! Everybody from the GM Bret Macy, AGM Brendan Smith, Sales Professional Mike Rakowski, Finance Manager Al Urena, and their service de this dealership! Everybody from the GM Bret Macy, AGM Brendan Smith, Sales Professional Mike Rakowski, Finance Manager Al Urena, and their service department is first class! More

by eneuwald Verified Customer Verified Customer

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Easy and easy out had my loaner ready great place to do business with service advisor great service manager Luan is a legend. business with service advisor great service manager Luan is a legend. More

by mlond936 Verified Customer Verified Customer

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This was a great experience. I had a flat tire and needed it replaced. Because of this, I didn’t have an appointment, but they got me right in. Much appreciated!! I had a flat tire and needed it replaced. Because of this, I didn’t have an appointment, but they got me right in. Much appreciated!! More

by JAYBEV56 Verified Customer Verified Customer

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Love Audi Coral Springs and the entire staff! This is my 6th vehicle purchase from them! This is my 6th vehicle purchase from them! More

by TANYAROLL Verified Customer Verified Customer

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Audi Coral Springs has a great team of employees which greet you promptly with a smile. They finished the work within the time the quoted. We couldn’t be happier! greet you promptly with a smile. They finished the work within the time the quoted. We couldn’t be happier! More

by MICHAEL.WITHAM Verified Customer Verified Customer

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Kept me informed of the repair and gave a realistic time frame. Quickly had a loaner for me when the repairs would take longer than initially thought frame. Quickly had a loaner for me when the repairs would take longer than initially thought More

by robertfurno Verified Customer Verified Customer

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