Brett Condon | Page 7

They got us back on the road! A problem wth the air conditioner caused the car to overheat while we were driving north on I-75 south of Lima, Ohio. We called Allan Nott Honda Toyo A problem wth the air conditioner caused the car to overheat while we were driving north on I-75 south of Lima, Ohio. We called Allan Nott Honda Toyota and talked with Brett, who said, "Ask for Brett when you get here." At that point we didn't know what was causing the car to overheat. The car was towed to the dealership. Brett worked us into the schedule, with only a short wait. After a mechanic looked at the car and diagnosed the problem, Brett explained the problem and outlined the options in a very professional and courteous manner. Fortunately, we didn't need to replace the air conditioner and within 3 hours we were back on the road. The waiting area was very comfortable and all staff were very friendly. Thank you to Brett and the rest of the staff at Allan Nott. I wish I had the name of the mechanic who did the actual repair work on the car! More

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25 years experience with this dealership Our family has purchased over 12 cars from this dealership over the past 25 years. Just purchased a new camry and corolla. Our experience with the sa Our family has purchased over 12 cars from this dealership over the past 25 years. Just purchased a new camry and corolla. Our experience with the sales and service center has always been excellent!! This whole team keeps getting better, along with their products and service. This just doesn't happen---they work hard to make it happen!! More

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Rroutine service for my Rav4 Very accommodating to my schedule. Very courteous and helpful. My car was serviced and ready at the time promised. No pressure to add more than was ne Very accommodating to my schedule. Very courteous and helpful. My car was serviced and ready at the time promised. No pressure to add more than was needed. More

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Great place for getting a car and car detailing They go about a whole two liter of soda out of my carpets and the cat hair too. It looks like when I picked it up and drove it off of their lot :) onl They go about a whole two liter of soda out of my carpets and the cat hair too. It looks like when I picked it up and drove it off of their lot :) only one day for a full detail and the price is very nice too. Very impressed! I'm sorry I font remember who worked with me, there were a few people, but they were all very customer friendly. -Bonnie Zimmerman More

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Quick and friendly. We purchased a 2015 Toyota Highlander six weeks ago. I started having problems with the vehicle sounded like it didn't want to start. I called and t We purchased a 2015 Toyota Highlander six weeks ago. I started having problems with the vehicle sounded like it didn't want to start. I called and the service department got me right in. The replaced the battery More

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Great job! Everyone is always friendly and helpful. If ever I have any questions they are answered promptly. Anytime I need my tires checked I am able to just Everyone is always friendly and helpful. If ever I have any questions they are answered promptly. Anytime I need my tires checked I am able to just stop in. I have leased my cars from Allan Nott for 20+ years and will continue to do so! More

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VERY DISSATISIFIED Very dissatisfied with service. Could not get a straight answer out of anyone I tried to talk to. Didn't do the job I was told they would do. Will not Very dissatisfied with service. Could not get a straight answer out of anyone I tried to talk to. Didn't do the job I was told they would do. Will not recommend Allen Nott to anyone! More

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They Just Get It Done Right! The only reason we gave them a 3 star on price is it should always be cheaper. They do great work and are very friendly and helpful. The only reason we gave them a 3 star on price is it should always be cheaper. They do great work and are very friendly and helpful. More

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Service I've done business with Brett for many years and he has always done an excellent job for me. I'll miss him when he goes to the other side of the house I've done business with Brett for many years and he has always done an excellent job for me. I'll miss him when he goes to the other side of the house! I recently had service done on my 2003 Avalon that has over 210,000 miles on it , as there were several items that needed addressed. After the work was completed in a timely fashion I came to pick up the car,which I did. As I looked over the bill it seemed that it was considerably higher than anticipated, but I payed it and drove on my way. However, when I got home I reviewed some estimates that I had received a few days earlier and noticed that one item seemed to be way out of line. Therefore , I returned to the service department and talked with Dan Ginter and he meticulously checked each item carefully and discovered that I had been overcharged, inadvertently I might add, for that one item. The overcharge was quickly resolved. I very much appreciated the professional and courteous way Dan took care of my problem. Thanks, Brett and Dan for giving excellent service. Also Merry Chritmas and Happy New Year!!!! ?? More

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Service is always great! I bought my 2010 Prius through Sales Person Lisa Williams. She has been kind and helpful to me since the day I bought my vehicle. Every 5,000 miles I bought my 2010 Prius through Sales Person Lisa Williams. She has been kind and helpful to me since the day I bought my vehicle. Every 5,000 miles I visit the service department for either tire rotation or oil changes. The service personnel are always very professional and helpful. The service on my vehicle is done in a timely manner and I appreciate the check point service they provide at each visit. I always highly recommend Allan Nott to friends and family. Recently I took a Japanese friend to Allan Nott for a recall on her Honda. We enjoyed coffee and hot chocolate as we waited. Bob White stopped to speak with us as we visited the showroom. He spoke to her at length and made her feel welcome to Alan Nott and to our country. More

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