Brett Condon | Page 5

Everyone is very friendly and willing to go out of their way to help in any way they can. They are very efficient and value other's time. Thank you! way to help in any way they can. They are very efficient and value other's time. Thank you! More

by goettemoellerM Verified Customer Verified Customer

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asked for a navigation update when I scheduled the appointment. Waited until everything else was done then told me the update would take 2 hours. They showed me an air filter and a cabin air filter appointment. Waited until everything else was done then told me the update would take 2 hours. They showed me an air filter and a cabin air filter that were filthy.Trying to sell me new ones the ones they showed me weren't from my vehicle. Won't be back. More

by LEMILLER53@GMAIL.COM Verified Customer Verified Customer

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They did a nice job on my routine maintenance. Offered recommended maintenance, but not pushy about it. Pleasant, comfortable waiting area. Offered recommended maintenance, but not pushy about it. Pleasant, comfortable waiting area. More

by TRSHMAAS Verified Customer Verified Customer

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Great people, great service, outstanding product. I have been a customer for many years and will continue. I have been a customer for many years and will continue. More

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I have used them for over 30 years and the sales and service staff has always been a pleasure to work with. service staff has always been a pleasure to work with. More

by dneidhardt Verified Customer Verified Customer

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Overall satisfaction with how fast I was able to get my vehicle in for an oil change. Only frustration is before I submitted online for my appt, I tried calling multiple times to the service dept and Lisa vehicle in for an oil change. Only frustration is before I submitted online for my appt, I tried calling multiple times to the service dept and Lisa would not answer or call me back. After I got my appt set up online, I got several emails asking me to confirm my appt. After I confirmed I tried reaching out to Regina on how much it would cost and how long it would take and she never responded. Once I got to the dealership, Brett tried telling me I would need my tired rotated since I have a CRV and they are rough on the tires, I opted out. I just purchased this vehicle in April of this year and I still have not put 10,000 miles on it. I will say I didn't wait too long and I am overall happy with the service and price. More

by Brooke Verified Customer Verified Customer

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Really great people. Very easy to talk to. Very efficient too. totally stress free environment. It’s great I bought my Honda here and I get a couple free services here. Very easy to talk to. Very efficient too. totally stress free environment. It’s great I bought my Honda here and I get a couple free services here. More

by mysaintali Verified Customer Verified Customer

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When I arrived for my appointment, I found out my online reservation didn't go through. Brett worked me in right on the spot, got my car in and got me on my way! reservation didn't go through. Brett worked me in right on the spot, got my car in and got me on my way! More

by dfduncan13 Verified Customer Verified Customer

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Very nice to work with Collin. He was very helpful and personable. I really like the Honda/Toyota dealership in Lima. Very professional and service is excellent He was very helpful and personable. I really like the Honda/Toyota dealership in Lima. Very professional and service is excellent More

by CCWINTZ Verified Customer Verified Customer

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The service department was very efficient. The waiting area was comfortable. The employees were very friendly The waiting area was comfortable. The employees were very friendly More

by DIAN51SMITH Verified Customer Verified Customer

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