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Brett Gouvia
Brett Gouvia at Chapman Ford
Refer Me

Brett Gouvia

Internet Sales

Chapman Ford

3950 N 89th St.
Scottsdale, AZ 85251

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not yet
rated
2 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

13 yrs, 7 mos

Specialties & Trainings

Ford Master Certified

not yet
rated

2 Reviews

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2 Reviews of Brett Gouvia

October 18, 2020

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"I've owned many cars and this by far was the best..."

- teach1fred

I've owned many cars and this by far was the best experience I've had in buying. My fiancé was extremely nervous about the process and Brett put her at ease with his joking and personality. Thank you again for a great deal and the people were superb through out the entire process.

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Recommend Dealer
Yes
Oct 19, 2020

Chapman Ford responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. - Your Friends at Chapman Ford

April 15, 2020

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Employee Rating

"Used Car Purchase"

- Scott R

Buyers beware of sneaky tricks pulled during the Purchased Order signing. I had negotiated a price with my sales person, they told me the car price, what the registration license fee was, doc fee, etc.. and we had a deal. Then during the signing of the deal with the finance person I notice the sale price and total price were correct. She did not go line by line through the agreement. My mistake for trusting them. Then when I arrived home I notice the registration license fee was really low. I contacted one of the sales persons I was dealing with and they also didn’t understand it at first. But, they eventually found out I was given a 3 ½ month period for my license Tabs and they boosted their profits on the add-ons in the deal. Very sneaky low down trick.

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Recommend Dealer
No

Other Employees Tagged: John Dicristofano

Sep 02, 2020

Chapman Ford responded

Dear Scott R. Thank you for bringing your concerns to our attention. In reviewing the documents you signed; the term of the registration was explained to you at the time of sale. If you would like to discuss further we would be more than happy to revisit and provide more clarity. Please give us a call at 480-946-3900 if you would like to discuss and move forward in a positive direction. Best regards, Jamie Palmisano

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