My name is Brett Mathis. I have been a Service Advisor for over 6 years now and with Ford for 2 years. I really enjoy my job working for Sunset Ford & Ford Motor Company because it is a line of vehicles I most enjoy, especially Mustangs. Mustang are an area I feel most confident in and enjoy helping customers learn and understand what upgrades are most suitable for the customer’s expectations. I personally own 4 fords including a 1951 Ford Tudor. Last year, I became a Master Certified Service Advisor since I have been here with Sunset Ford. I was born and raised in Saint Louis and proud to work for a dealership that has been in business for over 100 years!
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December 11, 2023
Customer service was excellent starting with the individual answering the phone. The service I received from Brett Mathis was beyond exceptional. Both times I received service at Sunset Ford, he w individual answering the phone. The service I received from Brett Mathis was beyond exceptional. Both times I received service at Sunset Ford, he was very attentive and showed excellent customer service. You have a great employee and ambassador for Sunset Ford. I know others were involved in the excellent service I received, but they were behind the scenes and deserve just as much praise. Thank you! More
December 08, 2023
Good service and was in and out in a very short time. Unfortunately had to wait almost a month to schedule it, but I guess that couldn't be helped given circumstances beyond the dealership's control. Unfortunately had to wait almost a month to schedule it, but I guess that couldn't be helped given circumstances beyond the dealership's control. More
Other Employees Tagged: Tony Pizzella, Mike Sowards
December 02, 2023
Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone. More
Other Employees Tagged: Larry Sidberry, Cory Pupillo, Brian Noeth, Gary Ray, Dale Gurlen, Mike Sowards
November 27, 2023
Amazing place Brett Mathis advisor was extremely helpful and knowledgeable best advisor in service department if you need help with your car he’s the one to talk and knowledgeable best advisor in service department if you need help with your car he’s the one to talk More
November 27, 2023
Always happy with Sunset. We are treated very well during every visit. I wouldn’t go anywhere else. We are treated very well during every visit. I wouldn’t go anywhere else. More
Other Employees Tagged: Leah Hummell
November 25, 2023
Made an appointment with my service manager Brett to get four new tires. I asked for early appointment, got there at 7 AM. and I was out the door by 10AM as promised. Always keeps me informed and up-to-date four new tires. I asked for early appointment, got there at 7 AM. and I was out the door by 10AM as promised. Always keeps me informed and up-to-date on what I need to do to keep my truck in tiptop shape. More
November 10, 2023
Another satisfied visit. Brett M determined what the problem was, and had it fixed fast. He also recommended a couple of things that needed to be done to save me from a future Brett M determined what the problem was, and had it fixed fast. He also recommended a couple of things that needed to be done to save me from a future visit. More