Brett Mathis
Brett Mathis at Sunset Ford

Brett Mathis | Page 29

Service Advisor

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

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4.7
354 Reviews

My name is Brett Mathis. I have been a Service Advisor for over 6 years now and with Ford for 2 years. I really enjoy my job working for Sunset Ford & Ford Motor Company because it is a line of vehicles I most enjoy, especially Mustangs. Mustang are an area I feel most confident in and enjoy helping customers learn and understand what upgrades are most suitable for the customer’s expectations. I personally own 4 fords including a 1951 Ford Tudor. Last year, I became a Master Certified Service Advisor since I have been here with Sunset Ford. I was born and raised in Saint Louis and proud to work for a dealership that has been in business for over 100 years!

4.7

354 Reviews

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354 Reviews of Brett Mathis

February 26, 2021

Dealership Rating
Employee Rating

Brett Mathis is the reason I keep coming back. His service is amazing. Helpful with any questions and is prompt with returning calls and getting you car back. More

by BERNALANTONIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Sunset Ford responded

Thank you for sharing this with us! We are very lucky to have Brett on the team, and it's great to hear that he continues to provide you with the service you deserve. We will see you next time!

February 24, 2021

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Great service they were able to replace my battery late on Friday afternoon after my car was towed there. The shuttle came for me to pick up my car. More

by Sheree Naucke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sydney Smith

Feb 25, 2021

Sunset Ford responded

Thank you for sharing this with us! We are so happy to hear that our team could help get you back on the road. We are here for any future needs!

February 24, 2021

Dealership Rating
Employee Rating

Great dealership to work with in sales Howard Wood is fantastic and in the service department Brett Mathis awesome! Honest people and work quickly. I have dealt with both these gentlemen for quite a few More

by MKPIEPER1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Stewart , Howard Wood

Feb 25, 2021

Sunset Ford responded

Thank you so much for the fantastic review! Our team always enjoys working with you, and we appreciate your repeat business. We wish you all the best and look forward to your next visit with us!

February 20, 2021

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Wonderful Service on time explains absolutely everything to me and I’m not a car person breett and everyone in the Sunset Ford service area is wonderful Brett is just also goes above and beyond he really he More

by BLBACKOF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2021

Sunset Ford responded

We appreciate your sharing this with us! Our team strives to provide every customer with the best possible service, and we are so happy to hear that Brett did just that for you. Thank you for choosing Sunset Ford. We will see you next time!

February 16, 2021

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Brett was very helpful I brought my truck in the dive through he tested the battery it tested bad he wrote it up then got over Russ who dispatched it out to Jessie the tech he removed old battery install More

by Ronald.Laurent11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cronk

Feb 17, 2021

Sunset Ford responded

Thank you! Happy to hear that our team could help. We wish you all the best, come back and see us!

February 14, 2021

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Excellent service, thorough and efficient. Car was done when promised and all work was completed satisfactory. Easy to get in and get required maintenance done. More

by Smith2738
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Sunset Ford responded

Thank you for taking the time the leave us a great review! Our team truly enjoyed having you here, and we look forward to working with you again.

February 10, 2021

Dealership Rating
Employee Rating

This is my third vehicle purchased from Tony Pizzella at Suntrup and it won’t be my last. Thanks for a great experience. The rest of the Suntrup team from sales manager to service team is first class. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Lombard, Tony Pizzella , Bob Edwards Jr., Sean Johns, Larry Sidberry

Feb 15, 2021

Sunset Ford responded

Thank you for the outstanding review! Our team enjoys working with you, and we look forward to helping you again!

January 30, 2021

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Employee Rating

Brett was fantastic! My suv was towed in with a check engine light and he was able to get it in within a few days without an appointment. I’m so grateful Sunset took care of me. They even delivered my ve More

by Jennifer H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel, Justin Heutel, Brian Noeth , Ashley Godfrey, Danielle Jansen, Jim McConnell, Sydney Smith, Doug Sucher, Jon Ventimiglia

Feb 01, 2021

Sunset Ford responded

Thank you for sharing this with us, Jennifer! We are so happy that we could take care of your vehicle, and we appreciate your business. It is always a pleasure working with you, and we are here for any future needs!

January 28, 2021

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The service department at Sunset Ford is the best I’ve ever been to it is very clean and is constantly being sterilized since the Covid outbreak, keep up the good work More

by Bozz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jenn Hall, Neal Watson , Doug Bauer, Bob Edwards Jr., Sean Johns, Mike Konersmann, Lonnie Pope, Michael Sensmeyer, Michael Wilhite

Jan 29, 2021

Sunset Ford responded

Thank you so much for taking the time to share your feedback! We are doing our best to ensure our team and customers are safe in our facility, and we appreciate that you see that and felt that way. We are here for any future needs!

January 24, 2021

Dealership Rating
Employee Rating

Brett was very helpful and polite thank you so much.He told me that some one will call me when the tags come in next week More

by hookmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Sunset Ford responded

Thank you for the great rating and feedback for Brett! We appreciate your business, and we look forward to your next visit!

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