Brett Whitney
Parts & Service Director
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
Dealership Experience
7 yrs, 1 mo
Industry Experience
35 yrs, 8 mos
Languages Spoken
English
54 Reviews
Write a Review54 Reviews of Brett Whitney
December 28, 2025
Received excellent Service. Very professional and considerate!Would not take my car anywhere.The whole team was incredible! Very professional and considerate!Would not take my car anywhere.The whole team was incredible! More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek, Travis Battles, Jessica Goodale
December 25, 2025
Taken car for service since I car was purchased. Normally have recieved great customer service. Kevin and Cisco are great to work with Normally have recieved great customer service. Kevin and Cisco are great to work with More
Other Employees Tagged: Cisco Lugo
December 09, 2025
easy to make appointments. people at dealership, very helpful. Hopefully repair on dealership will be completed, soon. people at dealership, very helpful. Hopefully repair on dealership will be completed, soon. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek, Travis Battles, Rabih Kassam, Jessica Goodale
December 07, 2025
The experience of that that I have had with southern Acura is that the associates are very personable. They go above and beyond to assist you and they truly make it about the customer and not about the Acura is that the associates are very personable. They go above and beyond to assist you and they truly make it about the customer and not about the sale. That's why I continue to do business with southern Acura. More
Other Employees Tagged: Brett Whitney
December 04, 2025
Was my 1st time there after buying the car a year ago. Had a very professional experience. Thank you. Had a very professional experience. Thank you. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek, Travis Battles, Rabih Kassam, Jessica Goodale
November 09, 2025
The process couldn't have gone smoother. From the moment I made the appointment online to the moment I checked out. Thank you to the professional staff. From the moment I made the appointment online to the moment I checked out. Thank you to the professional staff. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek, Travis Battles, Rabih Kassam, Jessica Goodale
October 09, 2025
Great dealership. Very knowledgeable and thorough. Easy to talk to and they keep you updated daily. Very knowledgeable and thorough. Easy to talk to and they keep you updated daily. More
Other Employees Tagged: Cisco Lugo
October 08, 2025
Very helpful in analyzing the issue with a sunroof leak on an RDX 2019. The issue is a design defect in the material chosen by Acura for the gasket attached to the glass. The entire moving sunroof part h on an RDX 2019. The issue is a design defect in the material chosen by Acura for the gasket attached to the glass. The entire moving sunroof part has to be replace. That part is about $800 and unavailable probably because there are many failing. More
Other Employees Tagged: Kevin Rafeek , Service Tech Ray was excellent in the analysis.
October 01, 2025
Kevin, Cisco, Brett, Jessica, and all of the technicians are the best service team ever! are the best service team ever! More
Other Employees Tagged: Devin Sheldon, John Price, Cisco Lugo, Kevin Rafeek, Rabih Kassam, Jessica Goodale

