Brian Banks | Page 12

Great experience This was my first time buying a new car and went with my father. He has bought a lot of cars and dealt with many dealerships during his time and he sa This was my first time buying a new car and went with my father. He has bought a lot of cars and dealt with many dealerships during his time and he said it was one of the best experiences he has had at a dealership. He did not feel pressured and felt they dealer really worked hard in order to get us to the rates we wanted. More

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Excellent dealership I just purchased a 2018 Forester from Brian Banks. The customer service at this dealership is outstanding! No pressure and they answered all my questi I just purchased a 2018 Forester from Brian Banks. The customer service at this dealership is outstanding! No pressure and they answered all my questions. Brian went out of his way to make car buying enjoyable. Karen Cain also provided excellent customer service. More

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Excellent service This was a completely stress free experience. Long, but that is to be expected but everyone was so nice and friendly it didn't seem long. Really app This was a completely stress free experience. Long, but that is to be expected but everyone was so nice and friendly it didn't seem long. Really appreciated all the effort they put into helping me understand all the features of the car that I was unfamiliar with. Would definitely return to this store in the future and would recommend it 100%. More

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Awesome Internet Experiance This was the least stressful car purchase of my life. I appreciate the professional and informed service I was provided and the ease in which I was ab This was the least stressful car purchase of my life. I appreciate the professional and informed service I was provided and the ease in which I was able to get a bottom line out the door price. Thank you Brian, Quentin and Karen! More

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Excellent Service! Brian Banks was the most knowledgeable, straight forward and considerate salesman I have ever experienced! Brent Beck in finance was also very pleas Brian Banks was the most knowledgeable, straight forward and considerate salesman I have ever experienced! Brent Beck in finance was also very pleasant and explained my options very well. I was expecting the usual shark tank environment I've experienced with other auto dealerships. I was pleasantly surprised and very appreciative when I found the atmosphere at the Subaru Superstore very relaxed and hospitable. I will continue to bring my business to this store. I highly recommend the Subaru Superstore in Chandler! I love my new Subaru! More

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Fun and enjoyable experience Thanks to Brian for a great car-buying experience. He listened to all our needs and wants and founds an option that fit. This was our first Subaru pur Thanks to Brian for a great car-buying experience. He listened to all our needs and wants and founds an option that fit. This was our first Subaru purchase, but would come back again. It was a pleasant experience, no pressure. Highly recommended. More

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What's better than one Subaru? Two Subaru From the moment I called to the moment I drove off the lot in my first new car, Brian was easy going, honest and helpful. He helped me find just the r From the moment I called to the moment I drove off the lot in my first new car, Brian was easy going, honest and helpful. He helped me find just the right fit out of a sea of choices and I could not be more pleased with the choice. I will return in ten years when I need a new Subaru, maybe sooner if I need two. More

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Fast and painless Internet shopping for a car was a tedious time consuming experience. Subaru Superstore made it a smooth transaction with professional dedication. I l Internet shopping for a car was a tedious time consuming experience. Subaru Superstore made it a smooth transaction with professional dedication. I like the concept of open floor room negotiation and especially how I was treated the entire time I was in the dealership. Nothing was too much to ask! Thank you Brian. More

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Easy, fast experience I am severely dealer adverse. Have always bought my new cars through a fleet dealer with case. In this case I was enticed by the 0% financing, so I I am severely dealer adverse. Have always bought my new cars through a fleet dealer with case. In this case I was enticed by the 0% financing, so I braved a dealership. The first one (who shall remain nameless until I get my deposit back!) was a stressful experience. Everything seemed to be designed to frustrate/tire/confuse me. They did, however, allow me to drive the car I was interested in, but then tacked on a whole bunch of dealer costs. Subaru Superstore responded promptly to my email inquiry with an OTD quote for exactly the car I was looking for. Went in the next day, had a lovely two hours with Brian and Lynn and Christina and drove my new car home. First class service. More

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Straightforward purchase of 2018 Subaru Forester We purchased a Subaru Forester 3 years ago, and we liked the car so much that we traded in our second vehicle for a new 2018 Forester today. The orig We purchased a Subaru Forester 3 years ago, and we liked the car so much that we traded in our second vehicle for a new 2018 Forester today. The original purchase 3 years ago went very smoothly, and I have always been very impressed with the speed and thoroughness of the service department when doing routine maintenance on that car, so we returned to the same dealership to purchase the new one, having verified from their online inventory that there were many vehicles that would fit our requirements. Brian Banks quickly found the car that met our needs, had the appraisal done on our trade-in, and expedited getting the new car ready so it could leave the lot (it had only arrived a few days before). Finance processing went smoothly, and a young man helped set up the electronics before we left (pairing the cell phones with the car, setting up our favorite radio stations, and so on). All in all, a very pleasant experience. More

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