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Brian Bates
Brian Bates at Kenny Ross Subaru

Brian Bates | Page 2

Service Manager

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.7
67 Reviews
4.7

67 Reviews

Write a Review

67 Reviews of Brian Bates

March 17, 2026

Dealership Rating
Employee Rating

Everyone was friendly and helpful. Waiting area is very nice and allowed me to complete work while I waited. More

by erica.grim89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2026

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 11, 2026

Dealership Rating
Employee Rating

Great service. Fast service. Friendly and professional staff. Would definitely recommend for all your vehicle needs! More

by GCOOPER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Charlie Smith, Greg Cooper, Lauren Rosenberger, Ed Armstrong , Justin Harris, Steven Runion, Mike Siefers, Josh Verheyen

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Mar 11, 2026

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 09, 2026

Dealership Rating
Employee Rating

Great customer service, friendly people. Would recommend this dealership to my friends and family. Fast reliable service More

by leeshl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Ed Armstrong , Steven Runion, Mike Siefers, Josh Verheyen

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Mar 10, 2026

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 27, 2026

Dealership Rating
Employee Rating

Best experience ever! Every one friendly helpful. I had the best experience I have ever had buying a car. More

by Davp123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Newton Da Silva, Josh Peters, Greg Cooper, Maureen Bailey , Justin Harris

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February 24, 2026

Dealership Rating
Employee Rating

The sales and service department is the best dealership I’ve been affiliated with the staff service and sales, courteous and knowledgeable More

by FRANKRUDZIENSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Ed Armstrong , Steven Runion, Mike Siefers, Josh Verheyen

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Feb 25, 2026

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 13, 2026

Dealership Rating
Employee Rating

My vehicle was serviced and the entire staff involved were professional and courteous .I was in and out in about 30 minutes .No problems as i have come to expect this . More

by CHARLESMEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2026

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 13, 2026

Dealership Rating
Employee Rating

I had a concern with the cost of my latest repair, the service director called me, worked through my concerns and we came to an understanding satisfying my concerns! More

by JKRAM1A
Workmanship
Recommend Dealer
Yes
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Feb 18, 2026

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 05, 2026

Dealership Rating
Employee Rating

Staff was very polite and kept me thoroughly updated. Staff was honest and eager to help. More

by RASKERNEESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Lauren Rosenberger , JB lynn

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Feb 18, 2026

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 04, 2026

Dealership Rating
Employee Rating

They are all amazing, always good experience. Bryan and Steve and the whole team are always so great More

by LORALEE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings , Steven Runion, Mike Siefers, Josh Verheyen

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Feb 18, 2026

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 03, 2026

Dealership Rating
Employee Rating

The service advisor was nice & the technician who worked on my car did an amazing job. More

by CHIPPERSP11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Siefers

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Feb 18, 2026

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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