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Brian Bates
Brian Bates at Kenny Ross Subaru

Brian Bates | Page 3

Service Manager

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.7
80 Reviews
4.7

80 Reviews

Write a Review

80 Reviews of Brian Bates

April 01, 2026

Dealership Rating
Employee Rating

Friendly, fast service, clean and comfortable waiting area. Timely updates given frequently. Thanks to all staff! More

by ATAYLOR93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Bryan Hastings, Ed Armstrong , Josh Verheyen

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Apr 03, 2026

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 23, 2026

Dealership Rating
Employee Rating

My experience was extremely pleasant. Everyone was very professional and friendly. Extremely informative as well! More

by SARA.RUMMELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Ed Armstrong , Josh Verheyen

Print
Mar 26, 2026

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 20, 2026

Dealership Rating
Employee Rating

It was easy to schedule an appointment that was convenient for me. The service staff repaired my vehicle while I waited. Everyone in this department was very nice and helpful. More

by bsummit727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Ed Armstrong , Josh Verheyen

Print
Mar 20, 2026

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 17, 2026

Dealership Rating
Employee Rating

Everyone was friendly and helpful. Waiting area is very nice and allowed me to complete work while I waited. More

by erica.grim89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 17, 2026

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 11, 2026

Dealership Rating
Employee Rating

Great service. Fast service. Friendly and professional staff. Would definitely recommend for all your vehicle needs! More

by GCOOPER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Charlie Smith, Greg Cooper, Lauren Rosenberger, Ed Armstrong , Justin Harris, Josh Verheyen

Print
Mar 11, 2026

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 09, 2026

Dealership Rating
Employee Rating

Great customer service, friendly people. Would recommend this dealership to my friends and family. Fast reliable service More

by leeshl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Ed Armstrong , Josh Verheyen

Print
Mar 10, 2026

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 27, 2026

Dealership Rating
Employee Rating

Best experience ever! Every one friendly helpful. I had the best experience I have ever had buying a car. More

by Davp123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Newton Da Silva, Josh Peters, Greg Cooper, Maureen Bailey , Justin Harris

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February 24, 2026

Dealership Rating
Employee Rating

The sales and service department is the best dealership I’ve been affiliated with the staff service and sales, courteous and knowledgeable More

by FRANKRUDZIENSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Ed Armstrong , Josh Verheyen

Print
Feb 25, 2026

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 13, 2026

Dealership Rating
Employee Rating

My vehicle was serviced and the entire staff involved were professional and courteous .I was in and out in about 30 minutes .No problems as i have come to expect this . More

by CHARLESMEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 18, 2026

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 13, 2026

Dealership Rating
Employee Rating

I had a concern with the cost of my latest repair, the service director called me, worked through my concerns and we came to an understanding satisfying my concerns! More

by JKRAM1A
Workmanship
Recommend Dealer
Yes
Print
Feb 18, 2026

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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