Brian Bates
Brian Bates at Kenny Ross Subaru

Brian Bates | Page 6

Service Manager

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.7
80 Reviews
4.7

80 Reviews

Write a Review

80 Reviews of Brian Bates

October 26, 2025

Dealership Rating
Employee Rating

Finally, this is is the first time you have not charged me covered by warranty..thank you More

by ROOTCREED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen

Nov 06, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 25, 2025

Dealership Rating
Employee Rating

This was an absolutely great experience for me. Best I have ever had. So painless and efficient! More

by RN1PMOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen

Nov 06, 2025

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 22, 2025

Dealership Rating
Employee Rating

Just a great fixing on my Subaru and done in just a couple of hours More

by LOUGNO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 16, 2025

Dealership Rating
Employee Rating

The gentleman that took much care in servicing my car. He explained what they would do at the service on my 16 year old Forester. I am very grateful for his kindness. More

by DUMPLING3218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 15, 2025

Dealership Rating
Employee Rating

Have been waiting 6 months now with no resolution to scratch repair in dash board. There has been no follow up since July!!! More

by BRTKO243
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maureen Bailey

Oct 15, 2025

Kenny Ross Subaru responded

"BRTKO243" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 13, 2025

Dealership Rating
Employee Rating

Steve, Brian , and Andy did all they could to resolve our radio and delaminating issues. Friendly and quick service. Very thankful for their help. More

by TJONICHOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion

Oct 15, 2025

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 10, 2025

Dealership Rating
Employee Rating

What a great job they did! After getting the runaround from the Subaru customer advocacy and being told we had to pay for something that was a manufacturer’s issue, Kenny Ross More

by sakim107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion

Oct 10, 2025

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

October 01, 2025

Dealership Rating
Employee Rating

Always good to deal with. Fast service A-1. Enjoy the snack bar.and television. More

by JSCHESSLER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen

Oct 02, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 01, 2025

Dealership Rating
Employee Rating

Everyone at dealership is friendly and helpful. They communicate well, keep you updated about your car and when it will be ready. This is one of the reasons we continue to purchase cars from this d More

by CHRISTINEGROVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen

Oct 02, 2025

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 26, 2025

Dealership Rating
Employee Rating

Brian Bates and the entire service team are the most polished and professional service team I have ever worked with. 10/10 would recommend. My service experience was very easy, they communicated well, a More

by JAY.BRADSHAW135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Mike Siefers , Josh Verheyen

Oct 02, 2025

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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