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Brian Bates
83 Reviews
83 Reviews
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83 Reviews of Brian Bates
November 02, 2025
Always pleasant and helpful. Everyone seems very knowledgeable about their vehicles. Service department is efficient. Everyone seems very knowledgeable about their vehicles. Service department is efficient. More
by J-TSTILLWAGON
Verified CustomerOther Employees Tagged: Charlie Smith, Lauren Rosenberger, Christina Barmada
November 01, 2025
Love this place the service, the technicians the play-by-play on what you can decline or approve the video they sent while I was waiting for all preventative maintenance to be done. The free coffee, play-by-play on what you can decline or approve the video they sent while I was waiting for all preventative maintenance to be done. The free coffee, the free snacks, the free popcorn thank you so much. More
by PAULAWEISS1
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen
October 28, 2025
Customer friendly, professional, prompt service provided. Loved the video taken. Kept me informed throughout appointment. Got me on and out. Loved the video taken. Kept me informed throughout appointment. Got me on and out. More
by BERNICEBTANG
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen
October 26, 2025
Finally, this is is the first time you have not charged me covered by warranty..thank you me covered by warranty..thank you More
by ROOTCREED
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen
October 25, 2025
This was an absolutely great experience for me. Best I have ever had. So painless and efficient! Best I have ever had. So painless and efficient! More
by RN1PMOO
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen
October 16, 2025
The gentleman that took much care in servicing my car. He explained what they would do at the service on my 16 year old Forester. I am very grateful for his kindness. He explained what they would do at the service on my 16 year old Forester. I am very grateful for his kindness. More
by DUMPLING3218
October 15, 2025
Have been waiting 6 months now with no resolution to scratch repair in dash board. There has been no follow up since July!!! scratch repair in dash board. There has been no follow up since July!!! More
by BRTKO243
Other Employees Tagged: Maureen Bailey
October 13, 2025
Steve, Brian , and Andy did all they could to resolve our radio and delaminating issues. Friendly and quick service. Very thankful for their help. radio and delaminating issues. Friendly and quick service. Very thankful for their help. More
by TJONICHOLS
Other Employees Tagged: Steven Runion
October 10, 2025
What a great job they did! After getting the runaround from the Subaru customer advocacy and being told we had to pay for something that was a manufacturer’s issue, Kenny Ross After getting the runaround from the Subaru customer advocacy and being told we had to pay for something that was a manufacturer’s issue, Kenny Ross made it right immediately and fixed the problem. Very professional. Only complaint is that I called to schedule the repair (scheduling department) and was sent to voice mail twice and no one called us back. More
by sakim107
Other Employees Tagged: Steven Runion
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