Brian Bates
Brian Bates at Kenny Ross Subaru

Brian Bates | Page 7

Service Manager

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.7
80 Reviews
4.7

80 Reviews

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80 Reviews of Brian Bates

September 19, 2025

Dealership Rating
Employee Rating

They over filled my oil. The filter they checked had multiple leaves on it and they put it back in with all the leaves I have pictures. When the car was finished it sat for More

by SHAFFJAC001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen

Oct 02, 2025

Kenny Ross Subaru responded

"SHAFFJAC001" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 13, 2025

Dealership Rating
Employee Rating

Terrible service from the top down. No recommendations from me! No one is accountable to customers! More

by EFGIGLIOTTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Adam Martin

Oct 02, 2025

Kenny Ross Subaru responded

"EFGIGLIOTTI" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 11, 2025

Dealership Rating
Employee Rating

In and out in about 35 minutes the staff was friendly plus they even washed my car. Lounge area is excellent and was happy to see a kids play room. More

by AMANDAHAWK82292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen

Oct 02, 2025

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 02, 2025

Dealership Rating
Employee Rating

Maureen and Brian and THE BEST! Make sure to visit them at Kenny Ross Subaru! More

by TODD HARDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maureen Bailey , Laurene Willis

Sep 10, 2025

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 29, 2025

Dealership Rating
Employee Rating

Fast professional service with a smile! There's no substitute for Kenny Ross' Subaru Certified technicians. More

by CHRISTINA.BARMADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen

Sep 10, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 28, 2025

Dealership Rating
Employee Rating

I trust the service center at Kenny Ross so much that I drive 120 miles roundtrip from Morgantown, WV! More

by Suzannedanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen

Sep 10, 2025

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 25, 2025

Dealership Rating
Employee Rating

Had to stop for an emergency driving from Pittsburgh to Delaware. While unfortunately we were delayed 2+ hours the service dept was helpful, taking care of our problem - even pointed us towards a place we More

by JNJM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 20, 2025

Dealership Rating
Employee Rating

He was courteous and very helpful. Didn’t make you feel like a dumb woman driver. Very pleasant experience. More

by RRATSCANB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings

Aug 21, 2025

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 17, 2025

Dealership Rating
Employee Rating

Technician completed all work asked and in a timely fashion. It was very well appreciated. More

by LINDAJOJONES8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings

Aug 19, 2025

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 16, 2025

Dealership Rating
Employee Rating

Excellent work and well planned. The body lines were perfect and paint matched excellent even in different lighting. Very pleased with the outcome. More

by ALLIANCEJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers

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