83 Reviews
Write a Review83 Reviews of Brian Bates
August 20, 2025
He was courteous and very helpful. Didn’t make you feel like a dumb woman driver. Very pleasant experience. Didn’t make you feel like a dumb woman driver. Very pleasant experience. More
Other Employees Tagged: Bryan Hastings
August 17, 2025
Technician completed all work asked and in a timely fashion. It was very well appreciated. fashion. It was very well appreciated. More
Other Employees Tagged: Bryan Hastings
August 16, 2025
Excellent work and well planned. The body lines were perfect and paint matched excellent even in different lighting. Very pleased with the outcome. The body lines were perfect and paint matched excellent even in different lighting. Very pleased with the outcome. More
Other Employees Tagged: Bryan Hastings, Mike Siefers
August 13, 2025
Fast friendly service. Clean and comfortable waiting room. Also did a multi point inspection on my car Clean and comfortable waiting room. Also did a multi point inspection on my car More
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen
August 12, 2025
Bryan is excellent he washed my car without me requesting the is the best writer the is the best writer More
Other Employees Tagged: Newton Da Silva, Bryan Hastings , Jeffrey Pepper
August 05, 2025
Best dealership around! They have a new service manager and he is really making it even better than it was. I priced other dealers and they give you top notch service, very They have a new service manager and he is really making it even better than it was. I priced other dealers and they give you top notch service, very updated waiting room with tons of free snacks at affordable prices! Will be telling everyone to take their vehicle to Kenny Ross Subaru! Thank you! More
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Lauren Rosenberger, Maureen Bailey , Justin Harris, Josh Verheyen
July 30, 2025
I would never recommend this place. I went in for an oil change and a tire rotation. They told me my air filter and cabin filter were dirty. They didn’t tell me it was 170 dollars to re I went in for an oil change and a tire rotation. They told me my air filter and cabin filter were dirty. They didn’t tell me it was 170 dollars to replace it and only found out till I got the bill I would never of had it done if I knew the price air filters air very simple to change. These people are crooks. More
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen
July 30, 2025
There was an error made by the service department's pricing on my bill. Brian Bates ,(Kenny Ross Subaru's service manager), quickly fixed the problem and corrected the error. I fell this shows a lot of pricing on my bill. Brian Bates ,(Kenny Ross Subaru's service manager), quickly fixed the problem and corrected the error. I fell this shows a lot of commitment to do a great job and service to their customers. The service and time it was done in was great. More
July 29, 2025
Easy to deal with. Service is top notch, easy to get appointment. Brian is great to work with Service is top notch, easy to get appointment. Brian is great to work with More
Other Employees Tagged: Bryan Hastings
July 22, 2025
Efficient, courteous service. Repair was covered by warranty; loaner car was more than appreciated. Great teamwork -- noticed some servicemen helping a colleague on a busy day. Repair was covered by warranty; loaner car was more than appreciated. Great teamwork -- noticed some servicemen helping a colleague on a busy day. More
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers , Josh Verheyen

