Brian Belviso | Page 14

Great and efficient service. Did not have to wait long at all for my car to be checked. all for my car to be checked. More

by Yolanda Verified Customer Verified Customer

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Joe Haig is the best! He navigated me through a lease trade-in and new lease. I came away really happy with my lease experience at Lokey. Salesman Joe Haig and I met during a routine service apt and h trade-in and new lease. I came away really happy with my lease experience at Lokey. Salesman Joe Haig and I met during a routine service apt and he called me several months later to check in at the perfect time. I was getting close to the end of my lease and a new Atlas had just come in. My whole family loves the car! It has great new safety features and an amazing sunroof. Shuttling the kids around has improved now that I am in my new car! Thank you Joe! More

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Made an 11:00 appt for an oil change over 2 weeks prior. Called out of courtesy to advise I would be 10 mins late and was told it was no problem; she'd let my service Mgr know. I arrived and waited 2 hours Called out of courtesy to advise I would be 10 mins late and was told it was no problem; she'd let my service Mgr know. I arrived and waited 2 hours FOR AN OIL CHANGE! When I left, I discovered that my mini cooper hadn't been washed nor vacuumed as is written down in your waiting area. I feel angry and think that my time wasn't valued, maybe because I get free oil changes since I purchased my car from you. Very disappointing. More

by Sjemmons Verified Customer Verified Customer

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Brian and all the guys at lokey are awesome! I would never buy from another dealer! never buy from another dealer! More

by txgirlinflorida Verified Customer Verified Customer

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Please stop calling my husband's number and sending texts. It is my car/responsibility and the contact phone should be XXX-XXX-6744. Not sure how many times I have asked for this change. Upon comple texts. It is my car/responsibility and the contact phone should be XXX-XXX-6744. Not sure how many times I have asked for this change. Upon completion, I did not receive a new windshield sticker. COVID times would explain why my car was not washed. Geneva was a refreshing distraction while I waited for my oil change. More

by mary1139club Verified Customer Verified Customer

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Cramped, busy customer sitting area. Old junkie furniture. Appointment times overbooked by design, if you plan on waiting bring books. furniture. Appointment times overbooked by design, if you plan on waiting bring books. More

by drys101 Verified Customer Verified Customer

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Only comment I have on latest service is, Bryan very helpful, however repair very expensive helpful, however repair very expensive More

by MORRIS660 Verified Customer Verified Customer

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I believe that I was misled into thinking a part needed to be replaced when it did not need to be. I was told bushings needed replacement and they would cost 950. I did not get my car repaired and instead to be replaced when it did not need to be. I was told bushings needed replacement and they would cost 950. I did not get my car repaired and instead took it for a second opinion from a veteran mechanic who said the bushings did not need replacement. I have a Passat that is 9 years old and under 30,000 miles. More

by MTROAN Verified Customer Verified Customer

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I made an appointment 2 weeks in advance. When I arrived, they were already very busy, but I was taken care of quickly. Other than a slight hiccup, my day went smoothly. they were already very busy, but I was taken care of quickly. Other than a slight hiccup, my day went smoothly. More

by MEDIEVAL_ATTITUDE Verified Customer Verified Customer

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I've been a customer at Lokey Volkswagen for about 10 years and have always received high quality service. years and have always received high quality service. More

by LESLYE674 Verified Customer Verified Customer

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