Brian Belviso | Page 59

Always professional Whether the problem is large or small, the service desk crew is always stretching to deliver top quality customer support. Straight talk and responsiv Whether the problem is large or small, the service desk crew is always stretching to deliver top quality customer support. Straight talk and responsive service. More

by TEDBRYSON Verified Customer Verified Customer

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Ready to go Service advisor was considerate to realize repairs would take a long time and offered a rental. Upon return with the rental service advisor was waiti Service advisor was considerate to realize repairs would take a long time and offered a rental. Upon return with the rental service advisor was waiting and ready for us to go. Good job. More

by rsfacebook2 Verified Customer Verified Customer

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Professional and thorough Polite and professional. Full state of art customer support in a clean and efficient environment . The work was completed in a timely fashion and was Polite and professional. Full state of art customer support in a clean and efficient environment . The work was completed in a timely fashion and was accurately projected at time of arrival. More

by Ron.hark Verified Customer Verified Customer

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Best Dealership ever The people at Lokey’s are always friendly, helpful and very good at their jobs! It is my favorite all time dealership after buying 3 cars there. The people at Lokey’s are always friendly, helpful and very good at their jobs! It is my favorite all time dealership after buying 3 cars there. More

by JECASE11 Verified Customer Verified Customer

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In for routine oil change and replacement of tail light bulb I had my service completed satisfactorily and was informed of several other items that needed attention. It seemed to take quite a while to get my ca I had my service completed satisfactorily and was informed of several other items that needed attention. It seemed to take quite a while to get my car once the service was completed, but my car was delivered to the front door and that was convenient. My only complaint was the waiting area. It is located as soon as you walk in in the midst of all the service counter and employees coming and going from the service center. Lots of noise and furniture was uncomfortable. There were no side tables to place a drink on except for one coffee table and it was stacked with magazines that were very messy. They need a redo on their waiting area and a different location if available. Otherwise the customer service was good. More

by JPL Verified Customer Verified Customer

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Great Brian in service is great, thank you. Passenger window broke. Offered ride home and pick up to come back. He is always on top of things. Brian in service is great, thank you. Passenger window broke. Offered ride home and pick up to come back. He is always on top of things. More

by joycey56 Verified Customer Verified Customer

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Appnt at lunch time I don’t understand why an appointment would be set for noon when practically the entire service dept goes to lunch. Is my time not valuable?! Please I don’t understand why an appointment would be set for noon when practically the entire service dept goes to lunch. Is my time not valuable?! Please save me and your staff time by not scheduling appointments when there’s actually hardly anyone there to service the automobile. I waited at least half hour, before I finally had to inquire about why my car was still parked and not taken back for service. That’s when I found out about the lunch situation, which is understandable but not on my time, I’m sorry. I was even 20mins early to the originally noon appointment. This is nothing to do with the service person that assisted me but it should be communicated to the lady that scheduled my appointment. At least, let the customer know they may have to wait a little longer, give us the chance to make the decision. also, I explained I had an issue with the nozzle sprays on the right size wiper blade that was not spraying any glass cleaner. If the nozzle had to be replaced, why didn’t they order it first and then schedule me in? It makes no sense. Still today, I have not gotten a call that the nozzle is in. I am guessing I will have to do the follow up myself. More

by Aveliz07 Verified Customer Verified Customer

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Dead battery replacement under warranty Dead battery Timely replacement great service deskAlways a pleasure working with Brian hey stays the fax without emotion he makes things happen he’s Dead battery Timely replacement great service deskAlways a pleasure working with Brian hey stays the fax without emotion he makes things happen he’s a clear communicator More

by Chels Verified Customer Verified Customer

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Great service I have been a customer of lockey for years and they always have amazing customer service. I highly recommend lockey to any and every customer out ther I have been a customer of lockey for years and they always have amazing customer service. I highly recommend lockey to any and every customer out there. More

by percyle24 Verified Customer Verified Customer

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Service dept Top notch service every time . Brian goes above and beyond every time. I have been coming back for years and will continue to. Thank you Top notch service every time . Brian goes above and beyond every time. I have been coming back for years and will continue to. Thank you More

by Kat Verified Customer Verified Customer

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