Brian Bladow | Page 3

The entire sales team at Volvo was exceptional. They were genuine, transparent on all facets (car features, financials, etc), and kept us up to date throughout on our cars arrival date. They were genuine, transparent on all facets (car features, financials, etc), and kept us up to date throughout on our cars arrival date. More

by MWFALK Verified Customer Verified Customer

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Everything about my car buying experience exceeded my expectations large in part to my salesperson Chris Vogel (amazing) and finance support person Brian Bladow (awesome). These gentlemen really were inv expectations large in part to my salesperson Chris Vogel (amazing) and finance support person Brian Bladow (awesome). These gentlemen really were invested and incredibly helpful! They were so kind and knowledgeable. Friendly and professional. Everyone I spoke to made me feel welcome and I quickly remembered why I came back to buy from a Niello dealership. I was delighted with my purchase and delighted with what I will call an effortless and exceptional customer experience. Virtual high fives and thank you to the entire team! More

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I can't rate Justin Frey as I did not work with him-or at least I don't remember working with him. I worked with Carl the Product & Technology Specialist, Brian Machado and Brian Bladow. The entire exper least I don't remember working with him. I worked with Carl the Product & Technology Specialist, Brian Machado and Brian Bladow. The entire experience at Niello Volvo Cars Sacramento was made pleasant only because of the people with whom I worked. Brian Machado, the Sales Advisor, patiently answered my questions and accompanied me on two test drives over two days; the second of which was with a friend. He is a trusted veteran and exceeded my expectations of how an Sales Advisor should act and react. I had not purchased a vehicle since 2005. A lot has changed since then, but calmness, product knowledge, patience and confidence without arrogance, all of which Brian possesses, still go along way today. As for the after-sale, Brian followed up with me as well as very nice and extremely fast in delivering the luggage cover that wasn't in the car when I drove off the lot. Carl (I don't know his last name), the Product and Technology Specialist, initially greeted me once I walked into the dealership and introduced me to Brian Machado. Once I decided on my purchase, Carl made me feel like I was his only customer. He set me up on the Volvo App and guided me through the main features of the vehicle with patience and precision. His knowledge of the vehicles features was impressive. Brian Bladow, the Business Manager, was as nice and knowledgeable as anyone could be. He even patiently waited until I was able to contact my insurance agent and helped me through the process. That in itself was extremely impressive. When I switched from the dealer warranty to the Volvo VIP Platinum warranty and had to resign all of the paperwork a few days later, he was just as cordial. Speaking of the switch to the Volvo Platinum Warranty, Andrew Clark was extremely helpful and accommodating in making the switch to that warranty in Brian Bladow's absence. More

by SCOTTSTAHOVICH Verified Customer Verified Customer

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Helpful, kind, and not pushy at all. I feel I got a great deal on my used , well taken care of auto! I feel I got a great deal on my used , well taken care of auto! More

by DARLA.2008 Verified Customer Verified Customer

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I couldn't ask for a better experience in buying a car. Chris Vogel and Brian Bladow were amazing in their knowledge, helpfulness, kindness, and easy going approach. They listened to what I wanted and ma Chris Vogel and Brian Bladow were amazing in their knowledge, helpfulness, kindness, and easy going approach. They listened to what I wanted and made it happen! More

by Linda A Verified Customer Verified Customer

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Chris Vogel always meets and exceeds my expectations for a sales person. He makes the car buying experience quick and painless. a sales person. He makes the car buying experience quick and painless. More

by WESTLAKEJACQUELINE Verified Customer Verified Customer

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The first 2 hrs were efficient. The last 2 1/2 hrs dragged on. It was late in the day , so our inservice on the vehicle was too fast and incomplete. Love the car, though. The last 2 1/2 hrs dragged on. It was late in the day , so our inservice on the vehicle was too fast and incomplete. Love the car, though. More

by SPILUSO Verified Customer Verified Customer

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Brian Machado was a pleasure to work with! Very friendly and professional. I appreciated that Brian was respectful of my time and that the interactions were not high pressure. Very friendly and professional. I appreciated that Brian was respectful of my time and that the interactions were not high pressure. More

by LAURA R. Verified Customer Verified Customer

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We’ve only purchased cars from Nielo for the last several years. I plan on only purchasing cars from Nielo in the future. Jessica and her team make it so easy. years. I plan on only purchasing cars from Nielo in the future. Jessica and her team make it so easy. More

by JUSTIN@LOWENTHAL.LAW Verified Customer Verified Customer

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Outstanding service. They listened to me and helped me achieve my goal. I am a happy customer. I felt they made sure I understood car operations and the leasing process They listened to me and helped me achieve my goal. I am a happy customer. I felt they made sure I understood car operations and the leasing process. I did not feel pressured but instead cared about as a customer. Customer service won in this purchase. More

by CSUEBSWEET Verified Customer Verified Customer

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