TJ Upton

The good folks at Volvo Niello has never disappointed. Always...I mean always has exceeded my expectation. The positive 'can do' culture is over the top. And, they always do it with a smile. From lot te Always...I mean always has exceeded my expectation. The positive 'can do' culture is over the top. And, they always do it with a smile. From lot team to the management and in-between. THEY ALL CARE. Kudos Team Niello volvo More

by WYATTGPHOTOGRAPHY Verified Customer Verified Customer

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My wife and I bought our first Volvo 40 years ago from Niello's predecessor, Turner Volvo and several Volvos since, each from Niello. And, our cars have always received Volvo servicing, which brings use Niello's predecessor, Turner Volvo and several Volvos since, each from Niello. And, our cars have always received Volvo servicing, which brings use to honor Matt Jeffery in the service department. We fully trust Matt's assessment of our cars' mechanical operation and his recommendations. Matt is knowledgeable, honest, and personable. He is the best service advisor we've ever had. Niello is blessed to have Matt's on staff. More

by giants1950 Verified Customer Verified Customer

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Great team of professionals, Sales, Service and Parts. Very knowledgeable, very professional with a welcoming attitude and lots of smiles. Obviously these folks enjoy their jobs and their employer. Alw Very knowledgeable, very professional with a welcoming attitude and lots of smiles. Obviously these folks enjoy their jobs and their employer. Always exceed my expectation at every visit....for the last 10 + years. Kudos Team Niello. More

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I had a great experience with the sales staff. Justin the sales manager was very helpful, Jess was great and super friendly and Brian in finance was very thorough and helpful . A great team all ar Justin the sales manager was very helpful, Jess was great and super friendly and Brian in finance was very thorough and helpful . A great team all around thank you ! More

by THOMAS.KNIGHT21 Verified Customer Verified Customer

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Excellent sales and service experience! Shaun has gone above and beyond to help with service many times. Shaun has gone above and beyond to help with service many times. More

by JACKWIGGINSJR Verified Customer Verified Customer

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Chris Vogel always meets and exceeds my expectations for a sales person. He makes the car buying experience quick and painless. a sales person. He makes the car buying experience quick and painless. More

by WESTLAKEJACQUELINE Verified Customer Verified Customer

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Outstanding service. They listened to me and helped me achieve my goal. I am a happy customer. I felt they made sure I understood car operations and the leasing process They listened to me and helped me achieve my goal. I am a happy customer. I felt they made sure I understood car operations and the leasing process. I did not feel pressured but instead cared about as a customer. Customer service won in this purchase. More

by CSUEBSWEET Verified Customer Verified Customer

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they found me a vehicle that was specked pretty close to what we wanted. the car was delivered to our home clean. we would have liked a more thorough understanding of how things worked but the dealership be what we wanted. the car was delivered to our home clean. we would have liked a more thorough understanding of how things worked but the dealership bent over backwards to give us a thorough training session when we asked for it. extra accessories were provided in a timely fashion. though not an issue for us I believe it would be helpful to staff to have appropriate direct Volvo participation in handling winter tire requests. it was tough for them to understand our needs in that regard, as a matter of fact I would like Volvo to contact me personally to discuss this issue. I live in the mountains with the driving through 1' to 2' of snow is common and all season tires do not fit the bill More

by JIM@TAHOECITYMARINA.COM Verified Customer Verified Customer

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Best experience ever from start to finish. Michael and Just are the very best ! Professional and not pushy, like buying from a friend. Michael and Just are the very best ! Professional and not pushy, like buying from a friend. More

by BPHAM916 Verified Customer Verified Customer

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I found the entire Niello staff, from the sales floor to service department, committed to delivering excellent customer service. It’ quickly became apparent that customer service is a foundational tenet of service department, committed to delivering excellent customer service. It’ quickly became apparent that customer service is a foundational tenet of the company and held in high regard. I felt welcomed and comfortable by all who assisted me during my visit. More

by TOOLMANCOLLETTO Verified Customer Verified Customer

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