TJ Upton
TJ Upton at Niello Volvo Cars Sacramento
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TJ Upton

General Manager

Niello Volvo Cars Sacramento

4609 Madison Ave
Sacramento, CA 95841

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4.8
14 Reviews

Dealership Experience

9 yrs, 11 mos

4.8

14 Reviews

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14 Reviews of TJ Upton

May 06, 2024

Dealership Rating
Employee Rating

They were very helpful and very attentive. They went over quite a bit of the vehicle. Chuck is for a test drive. I really enjoyed the ride in the CX 90. I just wish that when it came time to b More

by OTAPAULINE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark, Brian Machado

May 07, 2024

Niello Volvo Cars Sacramento responded

Thank you for the kind words for team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 05, 2024

Dealership Rating
Employee Rating

The folks at Niello Volvo are excellent in every respect. They are very knowledgeable and professional. Additionally the services performed are excellent and ready when promised. The routine maintenanc More

by BEANPAWD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey, Andrew Clark, Jorgen Eiremo , Jacob Bean, A. Ott,

Apr 06, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volvo Cars Sacramento are glad to have you as a customer. TJ Upton General Manager tupton@niello.com (916) 245-2231

April 04, 2024

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Employee Rating

When I first went to pickup my new car I waited about an hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! More

by MWHITAKER10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 04, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 28, 2024

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Fantastic service, had me in and out with the deal super quick, definitely the best dealership by far. More

by JCRAYNE13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark, Sean Smith

Mar 29, 2024

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

March 22, 2024

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Niello Volvo has consistently exceeded my expectations for pre-sales, sales, and service needs. The sales experience is easy, pricing is competitive, everything is explained in detail and there is no fee More

by dbs0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica LeClerc, Amy Ott

Mar 24, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 13, 2024

Dealership Rating
Employee Rating

Excellent customer service Amy is a nice employee of niello volvo and the building and outside is very clean More

by LISALOOMER1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Amy Ott, Ken Elvis

Mar 13, 2024

Niello Volvo Cars Sacramento responded

Lisa, Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 16, 2024

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Neillo Volvo staff always go above and beyond to make sure their clients are taken care of! Their customer service is excellent and we highly recommend them! More

by S_MARANVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott , Sean Smith (sales), Isahi (service dept), Justin (sales manager), Brian (finance manager)

Jan 16, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to leave us a five-star review. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 11, 2024

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Employee Rating

I bought my last two Volvos (XC90) from Niello, and I'm planning to buy my daughter's first car there asap as well. The sales staff are all amazing, and TJ (the GM) is salt of the earth. You'll always be t More

by BANKS4403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Smith, Rick Fuentes

Jan 12, 2024

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 16, 2023

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Employee Rating

Everyone is very attentive and very friendly. I was taken care of in a professional manner at all times. The service was exemplary in all ways imaginable. More

by JASHELTON2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2023

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

October 21, 2023

Dealership Rating
Employee Rating

Always a pleasure working with Matthew. His customer service is outstanding. Niello Volvo has my best interest in mind always . Excellent service !! More

by cvyhmeister
Recommend Dealer
Yes
Oct 26, 2023

Niello Volvo Cars Sacramento responded

Wow! Thanks for the glowing review! We appreciate your continued business and we can't wait to serve you again in the future. Happy driving!

1

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