TJ Upton
TJ Upton at Niello Volvo Cars Sacramento

TJ Upton

General Manager

Niello Volvo Cars Sacramento

4609 Madison Ave
Sacramento, CA 95841

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4.7
26 Reviews

Dealership Experience

11 yrs, 10 mos

4.7

26 Reviews

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26 Reviews of TJ Upton

March 25, 2026

Dealership Rating
Employee Rating

Great team of professionals, Sales, Service and Parts. Very knowledgeable, very professional with a welcoming attitude and lots of smiles. Obviously these folks enjoy their jobs and their employer. Alw More

by WYATTGPHOTOGRAPHY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 25, 2026

Niello Volvo Cars Sacramento responded

It’s wonderful to hear our sales, service, and parts experts have delivered a welcoming, knowledgeable experience for the past ten years. Thank you for choosing us for service on your Volvo V60 Cross Country; Tj and the team appreciate your kind words. We look forward to many more visits ahead. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 17, 2026

Dealership Rating
Employee Rating

I had a great experience with the sales staff. Justin the sales manager was very helpful, Jess was great and super friendly and Brian in finance was very thorough and helpful . A great team all ar More

by THOMAS.KNIGHT21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2026

Niello Volvo Cars Sacramento responded

It’s wonderful to hear Justin and Jessica provided helpful and friendly support during your EX30 purchase. We appreciate you highlighting their guidance throughout. Enjoy driving your new Volvo EX30! TJ Upton General Manager tupton@niello.com (916) 245-2231

October 27, 2025

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Excellent sales and service experience! Shaun has gone above and beyond to help with service many times. More

by JACKWIGGINSJR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch, Matthew Jeffery , Cordaro Swanson

Oct 27, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 02, 2025

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Employee Rating

Chris Vogel always meets and exceeds my expectations for a sales person. He makes the car buying experience quick and painless. More

by WESTLAKEJACQUELINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2025

Niello Volvo Cars Sacramento responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. TJ Upton General Manager tupton@niello.com (916) 245-2231

August 21, 2025

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Employee Rating

Outstanding service. They listened to me and helped me achieve my goal. I am a happy customer. I felt they made sure I understood car operations and the leasing process More

by CSUEBSWEET
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey, Jorgen Eiremo, Brian Bladow, RJ Moore , The financial guy 👍

Aug 21, 2025

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

June 04, 2025

Dealership Rating
Employee Rating

they found me a vehicle that was specked pretty close to what we wanted. the car was delivered to our home clean. we would have liked a more thorough understanding of how things worked but the dealership be More

by JIM@TAHOECITYMARINA.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Justin Frey, Andrew Clark, RJ Moore , Sean Smith

Jun 04, 2025

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

May 04, 2025

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Employee Rating

Best experience ever from start to finish. Michael and Just are the very best ! Professional and not pushy, like buying from a friend. More

by BPHAM916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey , Michael Jackson

May 04, 2025

Niello Volvo Cars Sacramento responded

Here at Niello Volvo Cars Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! TJ Upton General Manager tupton@niello.com (916) 245-2231

April 08, 2025

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Employee Rating

I found the entire Niello staff, from the sales floor to service department, committed to delivering excellent customer service. It’ quickly became apparent that customer service is a foundational tenet of More

by TOOLMANCOLLETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery, KC Ramos , Bailey Church

Apr 08, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 24, 2025

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Employee Rating

Niello volvo Sacramento never disappoints! Love these people and love this place! Highly recommend this place. More

by ANDREYPROTSYUK
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery, Brian Bladow

Jan 25, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, Andrey, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 26, 2024

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Employee Rating

Dropped off my car for service, the staff was friendly and attentive. Great service, quick and easy, thanks Niello team! More

by LMCDONALD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

Nov 26, 2024

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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