Dealership Experience
9 yrs, 11 mos
14 Reviews
Write a Review14 Reviews of TJ Upton
May 06, 2024
They were very helpful and very attentive. They went over quite a bit of the vehicle. Chuck is for a test drive. I really enjoyed the ride in the CX 90. I just wish that when it came time to b They went over quite a bit of the vehicle. Chuck is for a test drive. I really enjoyed the ride in the CX 90. I just wish that when it came time to buy it they would’ve gone over over what the recovery unit was. More
Other Employees Tagged: Andrew Clark, Brian Machado
April 05, 2024
The folks at Niello Volvo are excellent in every respect. They are very knowledgeable and professional. Additionally the services performed are excellent and ready when promised. The routine maintenanc They are very knowledgeable and professional. Additionally the services performed are excellent and ready when promised. The routine maintenance and the repairs done to our Volvo because of a no-fault accident was superb. In all respects, they are excellent from the time the car is taken in until the time we drive off. Thanks Niellol. More
Other Employees Tagged: Justin Frey, Andrew Clark, Jorgen Eiremo , Jacob Bean, A. Ott,
April 04, 2024
When I first went to pickup my new car I waited about an hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! More
Other Employees Tagged: Sean Smith, Shaun Dortch, KC Ramos
March 28, 2024
Fantastic service, had me in and out with the deal super quick, definitely the best dealership by far. quick, definitely the best dealership by far. More
Other Employees Tagged: Andrew Clark, Sean Smith
March 22, 2024
Niello Volvo has consistently exceeded my expectations for pre-sales, sales, and service needs. The sales experience is easy, pricing is competitive, everything is explained in detail and there is no fee for pre-sales, sales, and service needs. The sales experience is easy, pricing is competitive, everything is explained in detail and there is no feeling of pressure to buy add-ons. The Service Dept makes it easy to schedule a convenient appointment, explains costs and makes reasonable recommendations, and waiting onsite is pleasant with a comfortable space, good coffee and Internet. I never dread going to Niello! More
Other Employees Tagged: Jessica LeClerc, Amy Ott
January 16, 2024
Neillo Volvo staff always go above and beyond to make sure their clients are taken care of! Their customer service is excellent and we highly recommend them! sure their clients are taken care of! Their customer service is excellent and we highly recommend them! More
Other Employees Tagged: Amy Ott , Sean Smith (sales), Isahi (service dept), Justin (sales manager), Brian (finance manager)
January 11, 2024
I bought my last two Volvos (XC90) from Niello, and I'm planning to buy my daughter's first car there asap as well. The sales staff are all amazing, and TJ (the GM) is salt of the earth. You'll always be t planning to buy my daughter's first car there asap as well. The sales staff are all amazing, and TJ (the GM) is salt of the earth. You'll always be treated well here and I can say confidently that of all the vehicles I've purchased in my life, this has always been the best dealer and service experience! More
Other Employees Tagged: Sean Smith, Rick Fuentes
December 16, 2023
Everyone is very attentive and very friendly. I was taken care of in a professional manner at all times. The service was exemplary in all ways imaginable. I was taken care of in a professional manner at all times. The service was exemplary in all ways imaginable. More
Other Employees Tagged: Taylor Howard, Rob Pane, Justin Frey, Andrew Clark, Vadim Gol, Sean Smith, Jorgen Eiremo, Jesus Tinoco, Jessica LeClerc
October 21, 2023
Always a pleasure working with Matthew. His customer service is outstanding. Niello Volvo has my best interest in mind always . Excellent service !! His customer service is outstanding. Niello Volvo has my best interest in mind always . Excellent service !! More
Other Employees Tagged: Mark Carpenter, Sean Smith, Matthew Jeffery