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Brian Bowes

Overview Reviews (41) Inventory (247)

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Brian Bowes

Chevrolet Service Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.8

41 Reviews

Overview Reviews (41) Inventory (247)

Dealership Experience

4 yrs, 1 mo

Languages Spoken

English

4.8

41 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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41 Reviews of Brian Bowes

January 09, 2026

Dealership Rating

Employee Rating

Will Zeller and Audrey were so very helpful in helping me find and get acclimated with my new Bronco. find and get acclimated with my new Bronco. More

by wcs1952

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Audrey Gradeless , Will Zeller

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Jan 12, 2026 -

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2025

Dealership Rating

Employee Rating

Zach Ott was and is very patient and helpful with all my questions and needs for my new truck I purchased at City Chevrolet . I give him a thumbs up questions and needs for my new truck I purchased at City Chevrolet . I give him a thumbs up More

by Bob73deyo

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Franke, Zachary Ott, Cole Bianski, Blake Byerly

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Dec 19, 2025 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2025

Dealership Rating

Employee Rating

Always fast and friendly service. Answer any questions i have had. Lounge area has snacks and drinks but I always roam the lot looking at the cars and trucks . Answer any questions i have had. Lounge area has snacks and drinks but I always roam the lot looking at the cars and trucks . More

by jason.slucher1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Lee Holliger, Derek Hively, Audrey Gradeless, Cole Bianski, Dorene Trammel , Robert Lonsbury

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Jul 03, 2025 -

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

Dealership Rating

Employee Rating

Brian in the Service Dept was the best in helping me with my old car. And Matt Hein was the greatest SalesMan in getting me the right kind of vehicle that will suit me best. Blake in Finance was great in han my old car. And Matt Hein was the greatest SalesMan in getting me the right kind of vehicle that will suit me best. Blake in Finance was great in handling our needs. City Chevrolet was amazing!!! More

by melissatraxler2

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Travis Nichols, Blake Byerly, Danny Roller , Matthew Hein

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May 23, 2025 -

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2025

Dealership Rating

Employee Rating

Repairs are always quiet, easy and done right. All of the staff are friendly and knowledgeable of what I need and expect. All of the staff are friendly and knowledgeable of what I need and expect. More

by jason.slucher1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Lee Holliger, Derek Hively, Audrey Gradeless, Cole Bianski, Dorene Trammel , Robert Lonsbury

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Mar 16, 2025 -

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 07, 2025

Dealership Rating

Employee Rating

They have one of the best reputations in the area for a reason. Always super knowledgeable and bend over backwards to help the consumer. Let me know about rebates and discounts available and then came back reason. Always super knowledgeable and bend over backwards to help the consumer. Let me know about rebates and discounts available and then came back with MORE discounts for me!! You can’t go wrong with any of the Service Advisors there. Behind them, a team of professionals, the technicians make quick work of most anything! I’m big on doing the work myself, but these guys make it too easy, saving me time and money! More

by Beyond Satisfied

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Audrey Gradeless , Robert Lonsbury

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Feb 12, 2025 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2025

Dealership Rating

Employee Rating

I asked city ford to help me with my situation, they did everything possible to get me into a new vehicle. I’m happy with my truck!!! everything possible to get me into a new vehicle. I’m happy with my truck!!! More

by Jdad3155

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Franke, Zachary Ott, Danny Roller

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Jan 06, 2025 -

City Automall Ford responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

Dealership Rating

Employee Rating

Nice show room (wish I could afford one of those Vetts! !) Courtesy was of plenty! !) Courtesy was of plenty! More

by dean.stanglanddean

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Tyler Armbruster, Blake Byerly

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Dec 25, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2024

Dealership Rating

Employee Rating

Fast service and the truck was ready when it was supposed to be, good communication. to be, good communication. More

by VFIELDS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Derek Hively, Audrey Gradeless, Dorene Trammel , Robert Lonsbury

Report | Print

Nov 08, 2024 -

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

Dealership Rating

Employee Rating

My vehicle was picked up and delivered. All of the work was covered on warranty. Great staff, great service and in my home town! All of the work was covered on warranty. Great staff, great service and in my home town! More

by SMCORBIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Harmon, Kasey Shirey, Tyler Armbruster, Ashley Huntley, Lee Holliger, Derek Hively, Audrey Gradeless, Dorene Trammel , Robert Lonsbury

Report | Print

Oct 27, 2024 -

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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