Brian Braak

"Amazing car buying experience! Really listened to my..."

- ZACHARYKLABUNDE Verified Customer

Amazing car buying experience! Really listened to my needs and made it work for everyone! Great sales staff and management, definitely recommend coming here if your looking for your next vehicle!

Helpful 0

Report | Print

They did a great job with my 2019 Jetta I had no problems when I got it back from them doing an oil change and checking my breaks.

Helpful 0

Report | Print

"The staff listened to me very well and provided me with a..."

- MADIK8 Verified Customer

The staff listened to me very well and provided me with a really nice rental while they worked on my car. Very nice team, will visit again.

Helpful 0

Report | Print

"Service team had an old phone number to contact me, my..."

- MCKIBBENMD Verified Customer

Service team had an old phone number to contact me, my mistake. When I called for a update and requested a shuttle pick up, I provided my new number. Service rep said no problem. Never heard another word. No call from the shuttle driver, nothing from the service tech. Found a ride before they closed for the night to pick up my car, service team had left for the night 30 min prior. If my purchase contract didn't have free oil changes, I'd start looking elsewhere.

Helpful 0

Report | Print

If anyone is looking to buy or lease, Brian Braak is the salesman to work with! I leased a Jetta, decided to buy it after the lease ended. Both processes were easy and did not take long at all. Brian is not the typical salesman, he does not pressure you or push you into purchasing a new vehicle. He listens and is honest. I am a huge fan of VW's, and will continue to work with Brian every time I want a new VW.

Helpful 0

Report | Print

I absolutely loved working with Brian Braak and Dwyane Hill were absolute joys to work with. They worked with me, ensured everything was good at time of delivery, and followed up after. This is the third time I've purchased from Lithia, and will continue to do so. Sincerely, "628"

Helpful 0

Report | Print

I had a great experience with Brian and Dane at Lithia Volkswagon of Des Moines. Very helpful and professional. And I got a great car. Thank you!

Helpful 0

Report | Print

Brian Braak and Georan Churchill made the purchase of my new to me 2019 GTI Rabbit quick and easy. I had been searching for this exact model for several months all over the country, and they had the exact vehicle I was looking for at a competitive price, and I did not have to travel too far away to not know how the process was going to go. Also, Dwayne Hill in the finance office was quick and efficient with the paperwork while at the same time making sure that everything was disclosed and understood. The car itself, even though pre-owned, came out of the certification process and detail as flawless and clean as possible. This is my second purchase with Lithia Volkswagen of Des Moines and I am sure it won't be my last. If you are in the market, be sure to talk with Georan and/or Brian and they will treat you right.

Helpful 0

Report | Print

"Your team listened, confirmed their understanding and got..."

- mike@whiterabbitgroup.com Verified Customer

Your team listened, confirmed their understanding and got the work done. Excellent work. I asked for a private place to make a client call, your team set me up in an open office. I was able to get work done. Awesome!

Helpful 0

Report | Print

"Very pleased with the vehicle and how pleasant the sales..."

- ROZDRELLA1984 Verified Customer

Very pleased with the vehicle and how pleasant the sales and finance were. The service department has been wonderful, they keep their word. When they say it will only take and hour, they follow through with that and it really was only an hour.

Helpful 0

Report | Print