Brian Breidegam
Brian Breidegam at Mercedes-Benz of Sudbury

Brian Breidegam | Page 7

Service Consultant

Mercedes-Benz of Sudbury

253 North Main St
Natick, MA 01760

4.9
206 Reviews
4.9

206 Reviews

Write a Review

206 Reviews of Brian Breidegam

August 30, 2023

Dealership Rating
Employee Rating

Brian handled the transaction in a very professional and courteous manner. He was easy to deal with and communicated well. More

by AB
Recommend Dealer
Yes
Aug 31, 2023

Mercedes-Benz of Sudbury responded

Thank you for the 5-star rating! We're glad to know that Brian provided you with a professional and courteous experience at Mercedes-Benz of Natick. We'll see you next time! Have a great day!

August 30, 2023

Dealership Rating
Employee Rating

Brian was very nice and professional when my car had a sudden transmission malfunction. He was able to fix the issue quick and also looked into other concerns I had. More

by Fiona Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Mercedes-Benz of Sudbury responded

Hey Fiona, thank you for the positive review! We're happy to know that Brian was able to assist you promptly and professionally with your car issues at Mercedes-Benz of Natick. We'll see you next time! Safe travels!

August 26, 2023

Dealership Rating
Employee Rating

Brian and all of the staff at Mercedes’ of Natick were great. Very helpful and a pleasure to deal with. More

by Bob Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Romsey

Aug 29, 2023

Mercedes-Benz of Sudbury responded

Bob, it's great to know that Brian and the team at Mercedes-Benz of Natick were able to assist you. Thanks for your feedback!

August 17, 2023

Dealership Rating
Employee Rating

Many thanks to Howard for selling me the car - always so grateful for Brian for always helping me with excellent service and Jonny for the tech assistance. . All excellent!! More

by JaneH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Howard Rosenberg, Jonny Pham

Aug 18, 2023

Mercedes-Benz of Sudbury responded

Hi Jane, we're so glad to know that Howard, Brian, and Jonny provided you with excellent service at Mercedes-Benz of Natick. Thanks for your kind words! We'll see you next time!

August 17, 2023

Dealership Rating
Employee Rating

Friendly atmosphere; courteous and knowledgeable staff; entire facility is very clean; the staff, and in particular Brian Breidegam is super nice and polite and takes the time to walk me through all the wo More

by Amin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yatin Kamble

Aug 17, 2023

Mercedes-Benz of Sudbury responded

Amin, we're glad to know you had a positive experience with Brian and the rest of our team at Mercedes-Benz of Natick. We appreciate your feedback about our clean facility and knowledgeable staff!

August 17, 2023

Dealership Rating
Employee Rating

Friendly atmosphere; courteous and knowledgeable staff; entire facility is very clean; the staff, and in particular Brian Breidegam is super nice and polite and takes the time to walk me through all the wo More

by Amin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yatin Kamble

Aug 17, 2023

Mercedes-Benz of Sudbury responded

Hi Amin, we're delighted to know you had a positive experience with Brian and the rest of our team at Mercedes-Benz of Natick. We appreciate your feedback about our clean facility and knowledgeable staff! Hope to serve you again soon.

Aug 17, 2023

Amin responded

Friendly atmosphere; courteous and knowledgeable staff; entire facility is very clean; the staff, and in particular Brian Breidegam is super nice and polite and takes the time to walk me through all the work done on my car in detai

July 24, 2023

Dealership Rating
Employee Rating

Excellent dealership for both purchases and maintenance. Service department workers are thorough and very careful in their work. Service advisors keep you updated on progress of work being done. If somet More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

Mercedes-Benz of Sudbury responded

Thank you for the great review! We're so glad to hear that our dealership provides excellent service for both purchases and maintenance. Our team takes pride in being thorough, careful, and keeping customers updated throughout the process. If there's ever anything we can do to assist you further, please don't hesitate to reach out. Have a wonderful day!

July 12, 2023

Dealership Rating
Employee Rating

Really bad experience today with service department. Got charged $800 without my permission. Did not get phone calls for confirmation More

by Hlnshapiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 13, 2023

Mercedes-Benz of Sudbury responded

I'm sorry to hear about your negative experience with our service department. We strive to provide excellent customer service and it's disappointing that we left the wrong impression. I would like to personally assist you with this matter, so please reach out to me at your earliest convenience. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com

July 01, 2023

Dealership Rating
Employee Rating

Jonny was amazing. He walked me through my whole car and even when I had questions after the fact he responded right away. More

by Jill m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Scrymgeour, Yatin Kamble, Jonny Pham , Danny Kaboub

Jul 05, 2023

Mercedes-Benz of Sudbury responded

Hi Jill! Congratulations! Thank you for the great review! We're glad to hear that Jonny provided excellent service and was there to assist even after your purchase at Mercedes-Benz of Natick. Johnny always goes the extra mile to keep our customers happy. We appreciate your business and hope you enjoy your car!

June 28, 2023

Dealership Rating
Employee Rating

Brian in service and all the service staff were great. . Brian went over everything with me and I was happy with the outcome. More

by Spanutrition
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Mercedes-Benz of Sudbury responded

Thank you for the great review! We're delighted that Brian and our service staff provided excellent service. Your satisfaction is important to us, and we appreciate your support. Safe travels!-The Mercedes-Benz of Natick Team

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