Brian Caves

Still waiting on the repair parts to be delivered and installed. I have not been contacted to let me know when this is going to happen. installed. I have not been contacted to let me know when this is going to happen. More

by KEN@SUNSTOPPERS.COM Verified Customer Verified Customer

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I was mostly okay, but downgrade because I was handed a 2nd key fob that did not work. This should not happen on a certified vehicle and hope no other buyer has to deal with getting this situation correcte 2nd key fob that did not work. This should not happen on a certified vehicle and hope no other buyer has to deal with getting this situation corrected. I spent at least 2 hours one day getting the problem fixed and then had to leave the vehicle with service a secongad day while the key fob was reprogrammed. Just not acceptable! More

by SLINDORF Verified Customer Verified Customer

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Great service and fast. They were willing to accommodate my traveling situation to the best of their abilities, I really appreciated that!!! They were willing to accommodate my traveling situation to the best of their abilities, I really appreciated that!!! More

by bcobb1015 Verified Customer Verified Customer

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Rodney James Ailes, To date this was the best experience. Rodney exceeded all expectations and was able to provide services that has eluded all previous service techs. This individual is the only experience. Rodney exceeded all expectations and was able to provide services that has eluded all previous service techs. This individual is the only reason I would be willing to return to George Moore Chevrolet. More

by BPITTS0 Verified Customer Verified Customer

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They took my car apart and broke pieces of my drive shaft When I went to get my car the parts were thrown on the floor. And Tom my advisor BOLD FACE TOLD ME HE DO'NOT HAVE TO PUT IT BACK TOGETHER. After be When I went to get my car the parts were thrown on the floor. And Tom my advisor BOLD FACE TOLD ME HE DO'NOT HAVE TO PUT IT BACK TOGETHER. After being paid to do a diagnosis that he said was 400 then he kept my vehicle for 5 days only to tell it it's gonna cost 800 now. I had to pay a tow truck to bring my car to a shop. MY CAR IS STILL NOT PUT BACK TOGETHER 21 DAYS LATER!! UNACCEPTABLE..!! MY CAR DROVE THERE AND NEVER DROVE AGAIN!! IM SEEKING JUSTICE! NEVER BRING YOUR CAR THERE. I ALSO HAD TO REPORT THIS TO THE BBB... More

by AISHAGORDON79 Verified Customer Verified Customer

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This was seamless and enjoyable experience. I’ve never had a car buying experience like this in my life! I’ve never had a car buying experience like this in my life! More

by Effective Verified Customer Verified Customer

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This isn’t my vehicle or my account! !!! I have called in several times to correct this issue, without resolution !!! I have called in several times to correct this issue, without resolution More

by PODNO2 Verified Customer Verified Customer

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The service department at George Moore Chevrolet has been nothing short of frustrating. Instead of fixing issues, the techs are passive-aggressive and dismissive. On one visit they even wrote false informati nothing short of frustrating. Instead of fixing issues, the techs are passive-aggressive and dismissive. On one visit they even wrote false information in my service ticket, claiming my truck had a tuner — completely untrue and something that could have jeopardized my warranty. When I confronted them, they backed off, but the fact they would write it at all is unacceptable. Communication is poor, accountability is nonexistent, and customers are treated like the problem. This dealership’s service department is a textbook example of why people don’t trust dealers. More

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My service advisor Brian seemed a bit short and on edge during detailing the service results. Seemed like he was under duress and had a lot going on beyond his patience limits. Wasnt knowledgeable about th during detailing the service results. Seemed like he was under duress and had a lot going on beyond his patience limits. Wasnt knowledgeable about the warranty of corvettes beyond what he was being told or instructed to say. More

by milmnsr Verified Customer Verified Customer

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Great job! Excellent service to repair the issue with my Tahoe within a acceptable time frame. Excellent service to repair the issue with my Tahoe within a acceptable time frame. More

by info@banks.land Verified Customer Verified Customer

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