Brian Coffin
Brian Coffin at Conicelli Toyota of Springfield

Brian Coffin | Page 12

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.6
172 Reviews
4.6

172 Reviews

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172 Reviews of Brian Coffin

December 07, 2024

Dealership Rating
Employee Rating

I am writing to express my sincere appreciation for the outstanding service I recently received from your team. From start to finish, the professionalism and dedication exhibited by everyone I interacted w More

by BRYSONNYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Conicelli Toyota of Springfield responded

We greatly appreciate you taking time to share your experience with our service center at Conicelli Toyota of Springfield. Your kind words and positive feedback lets us know we are achieving our goals in customer satisfaction. Thank you again for your business. Paula d., Customer Relations

December 01, 2024

Dealership Rating
Employee Rating

Everything went as expected. I was treated very well by the service and technical staff. More

by downtown3113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate it. Paula d., Customer Relations

December 01, 2024

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Employee Rating

Everything was good I like the service people but for oil change it shouldn’t take 3 to 4 hours More

by ANZOUMANEMEITE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate it. Paula d., Customer Relations

November 18, 2024

Dealership Rating
Employee Rating

Communication horrible took 3. 5 hours to do ska simple service staff wasn’t too nice More

by alanalexis10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jack DePre, Alissa Fox

Dec 03, 2024

Conicelli Toyota of Springfield responded

I am sorry to hear that your visit to our service center did not meet your expectations. If you would like to speak with our service manager, please call me with your name and phone # so I may have him reach out to you. Paula d, Customer Relations 610-828-1400 x 1213

November 17, 2024

Dealership Rating
Employee Rating

Your service associates are the "BEST". Extremely efficient , friendly, and caring. They make you feel as though you are "one-of-the-family". More

by FRANFURLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre, Alissa Fox

Nov 18, 2024

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate your business. Paula d., Customer Relations

November 16, 2024

Dealership Rating
Employee Rating

They were very nice and fast. They were extremely efficient. And I would highly recommend. More

by ADEBARBERIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Conicelli Toyota of Springfield responded

Thanks for your business and the kind words. Paula d., Customer Relations

November 14, 2024

Dealership Rating
Employee Rating

Quality work and excellent customer service. Everyone from the check-in to check out was professional, courteous, and knowledgeable. More

by DEBORAHMSINNI707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Unfortunately, I do not know the names of the staff who worked with me.

Nov 14, 2024

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate it! Paula d., Customer Relations

November 07, 2024

Dealership Rating
Employee Rating

Always a great experience whenever I choose them for service or when purchasing a vehicle. Great dealership. More

by J.PERSON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Conicelli Toyota of Springfield responded

Thank you for the positive feedback regarding your experiences with our dealership. We appreciate your business. Paula d. Customer Relations

November 06, 2024

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Employee Rating

The machine repair is very bad, you will continue to have this problem after repairing and the service is too slow More

by henrinyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 04, 2024

Dealership Rating
Employee Rating

I am always happy with my cars preforming greatly after I leave Toyota sprifield. Honestly I don’t want to spend to money but I do. Alway the right thing to do. My 2017 works as new . More

by WILSONCAR127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations

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