Brian Collazo-Lasanta
Brian Collazo-Lasanta at Scranton Chevrolet of Norwich
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Brian Collazo-Lasanta | Page 3

Service Technician

Scranton Chevrolet of Norwich

774 W Thames St
Norwich, CT 06360

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4.6
33 Reviews
4.6

33 Reviews

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33 Reviews of Brian Collazo-Lasanta

August 20, 2022

Dealership Rating
Employee Rating

The customer service, should be more cordial with the customer.need toi improvement.Then you More

by Hsantiago860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Macierowski

August 11, 2022

Dealership Rating
Employee Rating

Everyone is always so kind and helpful. I’m really glad this is where I bought my car and take it for servicing! More

by NATALY.OSPINA510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, Mark Schukei, Jurvis LaSalle, Allison Jordan , Michael Cassel, Andrew Macierowski, Lauren McGloin

Aug 19, 2022

Scranton Chevrolet of Norwich responded

Wow we appreciate that Nataly! We are happy you chose Scranton Chevy as well. Thanks so much for your business and we look forward to seeing you for your next one. Enjoy! Dominick Salemi General Manager

August 03, 2022

Dealership Rating
Employee Rating

Good Service and takes care very good they very smart person I think they perfect More

by Chuyen pham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, Mark Schukei, Jurvis LaSalle, Allison Jordan , Michael Cassel, Andrew Macierowski, Lauren McGloin

Aug 06, 2022

Scranton Chevrolet of Norwich responded

We appreciate the confidence Chuyen! Thanks for letting us provide you the service experience you deserve. See you next time! Team Scranton Service

June 10, 2022

Dealership Rating
Employee Rating

I love this dealership for two reasons. The first being the professionalism that every member of the staff has.The second reason is there timely work how they have your car ready when they s More

by LJDANIELS224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Scranton Chevrolet of Norwich responded

Thank you for the awesome review LJDaniels224! We aim to provide the experience you have described so thank you again for letting everyone know. Enjoy your summer and we will see you for your next service! Team Scranton Service

June 02, 2022

Dealership Rating
Employee Rating

Well they had my new truck for two months scratched it trying to fix it wouldn’t tell me what was wrong with my truck I couldn’t go to it they put the motor parts on my seats also damaged my liner in my t More

by CAMANDSONSLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tammy Davis, Mark Schukei, Jurvis LaSalle, Allison Jordan , Michael Cassel, Brennan Doehring, Ahmad Feaster, Michael Soto-Valentin, There was a sweet person in service not sure her name but she signed the loaner to me what a great employee the one next to her totally unprofessional

Jul 02, 2022

Scranton Chevrolet of Norwich responded

camandsonsllc, we appreciate the feedback. It is difficult at this time to procure certain parts and we share your frustration. At this point we are glad that yours issues have been addressed and you have your truck. Enjoy your summer Team Scranton Service

May 10, 2022

Dealership Rating
Employee Rating

Very friendly people, honest always call when they find a problem. Had my car done when they said it would be. More

by Ghost1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, Mark Schukei, Jurvis LaSalle, Allison Jordan , Michael Cassel, Brennan Doehring, Keith Estep, Ahmad Feaster, Michael Soto-Valentin

May 13, 2022

Scranton Chevrolet of Norwich responded

We are glad things went according to plan Ghost! Thank you for the opportunity and for letting everyone know about your experience. See you next time and enjoy your summer! Team Scranton Service

May 08, 2022

Dealership Rating
Employee Rating

I have bought two vehicles from this dealership, and have had no problems whatsoever, and will continue to use them. More

by STARGATE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, Mark Schukei, Jurvis LaSalle, Allison Jordan , Michael Cassel, Brennan Doehring, Ahmad Feaster

May 09, 2022

Scranton Chevrolet of Norwich responded

Thanks for your continued patronage stargate! We thank you for your review and business. Enjoy your summer and we will see you next time around! Dominick Salemi General Sales Manager

April 23, 2022

Dealership Rating
Employee Rating

Ordered a key was told it would be there in 2 weeks took 6 weeks to come in was told the key was all set didn't need to be programed put in truck didn't work then was told it needed to be programmed cost $ More

by guzdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tammy Davis

Apr 28, 2022

Scranton Chevrolet of Norwich responded

Thank you for your business and review guzdc. We are all frustrated by the taime it is taking for some of these electronic components to arrive and we wish we could provide better timeframes but we just don't have the information. Just about all keys need to be programmed for vehicles today because of the complex systems involved in the vehicle's security. We are glad the part arrived and you are on the road. Thank you again for your business and your patience. Team Scranton Service

April 07, 2022

Dealership Rating
Employee Rating

I wouldn't go back to this dealership if you gave me a . Million dollars More

by Davidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tammy Davis, Jurvis LaSalle, Allison Jordan , Logan Anderson, Michael Cassel, Brennan Doehring, Keith Estep, Ahmad Feaster

May 03, 2022

Scranton Chevrolet of Norwich responded

Davidson, thank you for your earlier feedback regarding your experience. We will always use the information to work on better communication and service in the future by seeing your perspective. Thanks again, Team Scranton Service

May 03, 2022

Davidson responded

Since going to Scranton, I've taken my vette to a private garage with two corvette master techs they found the problem right away and repaired it. This was after Scrantons people said I had no problem. Buyer beware. You won't see me recommend anyone to Srantons.

May 03, 2022

Davidson responded

Since going to Scranton, I've taken my vette to a private garage with two corvette master techs they found the problem right away and repaired it. This was after Scrantons people said I had no problem. Buyer beware. You won't see me recommend anyone to Srantons.

March 29, 2022

Dealership Rating
Employee Rating

For a simple oil change I had to return do too oil all over my driveway More

by adugan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tammy Davis, Mark Schukei, Jurvis LaSalle, Allison Jordan , Logan Anderson, Michael Cassel, Brennan Doehring, Ahmad Feaster, Matthew Herbert

Apr 19, 2022

Scranton Chevrolet of Norwich responded

adugan5, we are not sure what happened here but we are glad to have it rectified. Thank you for your continued business and we look forward to providing you the service you deserve in the future. Dominick Salemi General Sales Manager

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