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Brian Crandall
Brian Crandall | Page 13
Sales Director / General Manager
Heiser Chevrolet
10200 W. Arthur Ave.
West Allis, WI 53227
126 Reviews
Known for his outgoing smile and genuine demeanor, Brian is always out to win over customers. One way he accomplishes this is by keeping an “open door” and remaining accessible to all. Yet, it is Brian’s love of cars that keeps him on the showroom floor. Brian joined the Heiser family in 2004. He started in Sales yet quickly rose to the top, wearing a variety of hats along the way. Brian can empathize with employees and often helps coach them on improvement. He is seen as a versatile and friendly leader who understands the challenges and rewards of each role at the dealership. His motto is “treat everyone equally and with respect.” So, Brian encourages great service and revels in the outstanding online reviews the dealership receives. Oftentimes, they highlight feeling “valued” and remark on the way Heiser Chevrolet goes out for their customers. It’s a genuine effort that trickles down from the top, with Brian encouraging all to take the time to get things done right.
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126 Reviews of Brian Crandall
September 11, 2013
Great experience working with Willie Lemke. He is professional, fair and courteous. Willie makes the sometimes painful car buying experience comfortable. I have purchased three vehicles from Heiser professional, fair and courteous. Willie makes the sometimes painful car buying experience comfortable. I have purchased three vehicles from Heiser and will go back. The service department has been polite and efficient. More
by MarkWW
Other Employees Tagged: Willie Lemle
September 02, 2013
When we told our kids we were looking for a new vehicle they suggested we go to Heiser Chevrolet. We met with Brian and Jason, told them what we were looking for and they lead us to the vehicle we are now they suggested we go to Heiser Chevrolet. We met with Brian and Jason, told them what we were looking for and they lead us to the vehicle we are now the proud owners of, a 2013 Chevrolet Equinox. Both were knowledgeable, helpful and through, they carefully explained the car from top to bottom and welcomed us back in the future if we had any questions. Their thoughtfulness and expertise made the purchase a fast and rewarding experience. When you stop in just say Warren and Ann sent you. You won't be disappointed. More
by ctannx3
Other Employees Tagged: Jason Clark
August 18, 2013
Best, hassle free experience ever. Everyone is so personable, professional & really wanting to work for the customer. First time I ever experienced a dealership like Heiser. personable, professional & really wanting to work for the customer. First time I ever experienced a dealership like Heiser. More
by Ripper18
Other Employees Tagged: David Shepard , Kristina Beck
August 17, 2013
Brian took the time to give me multiple options with the budget I gave him! Willie showed me the details of the car, inside and out. And Kristina explained the financing thoroughly. Completely satisfied an budget I gave him! Willie showed me the details of the car, inside and out. And Kristina explained the financing thoroughly. Completely satisfied and would recommend anyone to them. They work together well! And Sheila lets me know when I need an oil change, tire rotation ect. (Comp because i have that warranty included!!!) So glad I bought certified used from heiser. More
by Aksedlar
Other Employees Tagged: Kristina Beck, Willie Lemle
August 16, 2013
I have been working with the Heiser Group for my last 6 vehicle purchases. I specifically enjoy the relationship I have developed with Brian Crandel. As a manager, Brian always has made sure a sales pers vehicle purchases. I specifically enjoy the relationship I have developed with Brian Crandel. As a manager, Brian always has made sure a sales person knew what I was looking for and that I was taken care of. I am a no nonsense buyer, so when it was time to talk nimbers, Brian was there to assist and close the deal quickly. I have always left the dealership feeling like I mattered to them as a customer. Everyone wants the best "deal" they can get on whatever their vehicle of choice is, I have always left feeling good about the price of the vehicles I have purchased. I look forward to a continued relationship. More
by 1dlind
August 16, 2013
I have built a very good relationship with Brian Crandall over the years and has provided outstanding knowledge and service to me and my family. When we have considered looking for a new or used vehicle we h over the years and has provided outstanding knowledge and service to me and my family. When we have considered looking for a new or used vehicle we have always given Brian a call to see what he could do for us. I even have connected my children up with Brian. More
by bdyszelski
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